I’ve been sitting at the screen for like an hour and it’s still installing. I tried restarting the computer but it’s still seems to be taking forever should I just be patient? I have an aurora r11

Hi all,

Went apply update and shutdown earlier today and my x15 r2 has now been stuck at this screen for several hours? What's the best course of action here? Do I leave it? Do I power down and restart?

Been stuck on this “erasing EC SPI Flash” screen for around 30-40 minutes. Bar hasn’t moved since the last updating process before this one. Any suggestions?

I had a notification that a Windows Update was needed and so I scheduled it to install late last night(around 1am) and when I woke up this morning my monitor(which is a Vizio tv) is stuck on the "Please wait while we install a system update" screen. It has been this way since I woke up at 7am and possibly even longer considering when the update took place.

Windows said it was a Firmware update and usually they never do this or take that long. Most times updates are done by the time I wake up.

I did sort of restart my PC and it booted back up to an update screen that said it was 30% complete, did a restarting screen and now it's back to the please wait screen.

I'm genuinely afraid to touch it at this point...

UPDATE: Just jumping in to say that my updates are not automatic, I do have to approve them. I just saw this one and didn't think anything of it. Also, I dunno if it matters but I can definitely hear the fan on my PC running(it usually does this if it's loading something) so I dunno if that is an indicator of it doing anything or not.

UPDATE.2: I turned it off and back on again and got it to boot up. It went to the update progress screen went from 34% up to 100% and then windows started up as if nothing had happened. Everything seems to be going okay so far, but if anything changes I will update again.

I'm on an Alienware Aurora R11. I tried updating my BIOS as I do, with Alienware Update this time. It's either that or Support Assist. I've never ran into problems before and I didn't know until today that people have bricked their motherboards by doing this. I'm really scared because I just dropped 1900 on this computer a few days ago and I absolutely can't afford to repair it, let alone replace it. Currently, the Alienware Update window says:
Installing Updates (3 of 3)
Warning: The current operation can no longer be cancelled.
(The warning you normally get about not unplugging anything or whatever. you know)
I have automatically restart system when required checked. It has not turned off even once.
Cancel is partially faded out and I can't click on it.
The more I look into this, the more stressed I get. I need sleep but I'm so tense and shaking, I feel like everything I've just invested in could collapse.
I don't know if I said this already or if it was clear, but the update is still going on. I'm writing this from the same computer that is being updated. I need to get this post out so I'm not making any edits at the moment. Sorry.