Ally
ally.com › contact-us
Contact Us: Customer Support & Other Contact Info | Ally
As of 9/25/25, Ally Credit Cards are issued by Merrick Bank. Learn more · Billing and account questions or report fraud 1-888-366-2559 Open 24/7. To mail documents or credit card payments, use our mailing address . Existing home loans and servicing 1-866-401-4742 Monday – Friday, 8:30 am - 8 pm ET Saturday, 8:30 am - 1 pm ET
Ally
card.ally.com › Core › Home › ShowPage › CustomerService
Contact us
1‑888‑366‑25591‑888‑366‑2559 · Calling from outside the US? Dial 1‑412‑402‑65001‑412‑402‑6500
Elliott Report
elliott.org › home › ally customer service contacts
Ally Customer Service Contact Support Via Phone Email Exec Contacts - Elliott Report
July 29, 2025 - Contact Ally customer service for your customer service needs. Reach out via phone, email, or social media.
Bogleheads.org
bogleheads.org › board index › us investors › personal finance (not investing)
How to Solve Customer Service Problems With Ally Bank - Bogleheads.org
Edit to add: PLEASE start by calling Ally customer service at 1-877-247-ALLY, or by initiating an online chat from within your account. FWIW, the online chat is by far my favorite way of getting help. If your problem cannot be resolved via the "normal" channels (note that their regular service is pretty good, and can fix most things), then...
GetHuman
gethuman.com › all companies › ally bank customer service
Ally Bank Customer Service Phone Number 877-247-2559: Call Support
August 23, 2010 - Common problems addressed by the customer care unit that answers calls to 877-247-2559 include Refund or suspicious charge, Recover account, Update account information, Technical support, Change or cancel account and other customer service issues. Rather than trying to call Ally Bank first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web or email.
Bankopedia
bankopedia.org › digital-banks › ally › ally-customer-service
Ally Customer Service | How to Contact the Support Team?
You can call Ally Bank Customer Service at 1-877-247-2559 for United States residents and at 1-757-247-2559 for those outside the US. For the hearing impaired, you can dial the numbers 1-877-320-2559. To report suspicious fraud activities, just dial 1-833-226-1520 and select option 2. You can email submit a report at [email protected].
Reddit
reddit.com › r/allybank › ally lending contact
r/AllyBank on Reddit: Ally Lending Contact
January 3, 2024 -
I need to send Ally Lending an email.
They apperently don't have the account information in the system yet for me to do a log in.
Does anyone have a customer support email I can send to?
It needs to be an email due to paper trail. If there isn't one ill just send a certified letter.
Thank you.
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Also desperately looking for an email. Their live chat is useless when you can't log in 🤔🤨
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Did you try calling for an email ? I guess it isn’t urgent if you will use certified mail … that could take forever. From the website an easy find: Payment disputes, payments with restrictions or endorsements, or customer service correspondence Ally Financial P.O. Box 380901 Bloomington, MN 55438
GetHuman
gethuman.com › all companies › ally bank customer service › faq
Ally Bank Customer Questions, Answers, and How-to Guides
November 1, 2023 - If you have inquiries about a closed Ally Bank account, please get in touch directly with Ally Bank's customer service. You can call them at 1-877-247-2559. They are available 24/7 to address any concerns or questions that you may have about your closed account.
Ally
ally.com › about › investor › investor-contacts
Investor Relations - Investor Contacts | Ally
Customer Service · 1-800-684-8823 · Computershare · 1-800-522-6645 · Representatives are available from 8:30 am – 6:00 pm ET, Mon – Fri. Computershare P.O. Box 43078 Providence RI 02940-3078 · Computershare · Computershare 150 Royall St., Suite 101 Canton, MA 02021 · Ally Financial Inc. 1-866-710-4623 · [email protected] · Bank of New York Mellon ·
PissedConsumer
ally-financial.pissedconsumer.com › customer-service.html
Ally Financial Customer Service Phone Number (888) 925-2559, Email, Help Center
If you are seeking help with your auto financing, you can dial 1-888-925-2559, which is available every day except for Sundays. From Monday to Friday, the line is available from 8 am to 11 pm ET. On Saturdays, you can call between 9 am and 7 pm ET. Ally customer service is also available via live chat, which can be found on Ally Financial’s website.
Fairshake
fairshake.com › content › ally › how to contact ally customer service
How to Contact Ally Customer Service - Consumer Info Network
April 4, 2022 - Still, if you want to reach a person to discuss your account or a problem with hidden fees the main customer service number is 1-877-247-2559. If you are calling from outside of the United States the number to use is 1-757-247-2559. In the event you are dealing with fraud, you must report it using a different number, 1-833-226-1520, and you select option two. If you need to send something through the mail, or make a deposit via mail, the addresses are below: ... Ally Bank Customer Care P.O.
Ally
ally.com › help › privacy-security
Ally Financial Help Center: Privacy & Security FAQs | Ally Financial
Once you log in to online banking, choose Email. Depending on the types of accounts you have, you may have to select the correct destination for your request to help us route your message to the correct Customer Care Associate.
Ally
ally.com › help › bank › account-information
Ally Bank Help Center: Account Information FAQs | Ally Bank
With Ally Bank, you can bank online using your computer or mobile device, or by phone. We have Customer Care Associates available 24/7 to help at 1-877-247-2559. Use the ATM & Cash Back Locator to find ATMs nationwide. ... Use Ally Email to communicate securely with Customer Care for any questions about accounts and transactions
Ally
ally.com › dealer › contact-us
Contact Ally Auto Dealer Services | Phone, Email, & More
You can submit customer payments through SmartCash or mail checks to: Ally Financial Payment Processing Center P.O.
Ally
ally.com › help
Ally Help Center: FAQs for Bank, Auto, Commercial & Financial | Ally
View Ally's help center for Banking, Auto Financing, Privacy & Security, and other related questions. Still can't find what you're looking for? Contact us! We're here to help
Ally
ally.com › help › auto › message-center
Ally Auto Help Center: Message Center FAQs | Ally Auto
We'll notify your personal email when you have a reply waiting in the Message Center.
Ally
ally.com › resources › pdf › bank › contact-change.pdf pdf
FAX, MAIL, UPLOAD RETURN TO:
If you have Bank Accounts or Bank Accounts and Investments, you can return your form to us by email, mail or fax. Email · Log in and choose Email to return this form with any attached · documents to us in your Secure Messages. Mail · Ally Bank · P.O. Box 951 ·
Reddit
reddit.com › r/allybank › ally's cs has gone off-shore!
r/AllyBank on Reddit: ALLY's CS has gone OFF-SHORE!
June 24, 2024 -
Very sad to learn (the hard way) that ALLY's customer service has gone off-shore to India or some such place. When I asked to speak to someone state-side, the CS guy put me on hold for a few minutes, then came back and in a deeper voice said his name was --- and how could he help me? Please connect me to state-side CS like I asked you the first time, SIR! Unrelated, but I have been having trouble with Ally these last few months. It's time for me to move on. Any suggestions as to a bank that has state-side CS? Is a credit union the only solution? TY (Sorry for the rant)
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Ugh. I did not want to believe this so I logged in to ask directly. I spoke with 'Zeldjan' and was given this response when I asked about their location: "Thank you for providing your question above, [name redacted]. To give you information. Ally has a broad of customer service and we are randomly assisting our customers. Due to privacy reasons, I am unable to provide a specific location." It SEEMS (with some conjecture) to be (at least partially) true. Sigh. I pressed a little harder and asked them to confirm they are not located in the United States. I was provided this response: "I apologize for this, [name redacted]. But unfortunately and as much as I would love to provide it to you. I am not able to as we have a privacy that we need to keep from our customers." Disappointing. I've been seeing all the problems people have been posting here lately and thinking, man, these people have some bad luck (I have not recently, nor in the past had issues with Ally ... However this might shed some light in why the sudden shakeup with so many peoples' issues lately. (Note: I'm not blaming customer service, but if Ally has been transitioning services to new or remote servers, re-configuring systems, training new employees, ... Whatever may be related to a new customer service team ... It certainly would be tough to pull off without any hitches.
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Been said before that if you are finding yourself constantly needing customer service support, then online banking may not be for you. You’re the type Of customer that allows brick and mortar banks To still exist.
Ally
ally.com › help › ally-financial
Ally Financial Help Center: Top FAQs | Ally Financial
What is Ally's corporate mailing address? How do I apply for a job with Ally? View these and other Top Ally Financial FAQs here!
Reddit
reddit.com › r/allybank › ally customer service has become horrible
r/AllyBank on Reddit: Ally Customer Service has become horrible
May 4, 2022 -
We are trying to work out a mistake made by Ally that involves a lot of our money. Customer Service has become horrible:
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We always wait 15 minutes or longer to get a front line person on the phone. If they need to consult another department it takes up to 50 minutes on hold as well. We have had three phone calls that take one to two hours each.
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We do not get answers to our secure emails, or if we do get an answer, it takes over 7 business days.
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Everyone agrees this was a mistake but no one has the power to fix the mistake.