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Amazon
pay.amazon.com › help › 201754710
Viewing orders and transactions
View and manage your Amazon Pay orders and transactions. See order status and details, troubleshoot failed payments, cancel orders, handle returns and refunds, and more.
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Reddit
reddit.com › r/amazonfbatips › order status pending help please
r/AmazonFBATips on Reddit: Order status pending help please
August 26, 2024 -
  1. It says Awaiting payment verification, it’s already 4 days long. Is it ok?

  2. Also there were 2 products ordered and one of them was already shipped 2 days ago and another one still unshipped. The one which is unshipped has in the column “Available (FBA)” - Reserved (all quantity which I actually have). These products arrived 13th of August. Shipment status “Receiving”. Last updated in the same day as arrived. Units located 698 out of 700.

So the questions are:

What is “Reserved” actually means? I guess that’s why it still unshipped for that one order.

Why shipment still in receiving status and is it ok that it was updated such long term ago?

Thanks for your help!

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Reddit
reddit.com › r/amazon › order not showing up under recent orders??
r/amazon on Reddit: Order not showing up under recent orders??
July 12, 2016 -

Hi r/Amazon! I recently purchased a notebook, it wasn't from Amazon but from a seller on Amazon. I got the confirmation email, and the money came out of my bank account so I assumed everything was normal. I usually use the app, and when I went to the "orders" tab, it wasn't showing up. I then went to my browser and it showed up when I went that route. It was fine for a few days, but now it's not showing up in my browser either! It's like there's no trace of me ordering it on Amazon, just in my email and bank account.

Am I looking in the wrong place or something? Should I contact amazon??

Top answer
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Just a potential fix: you might be in the Amazon of other country, (the Amazon app also changes country sometimes though it asks you), you need to set the country back to the one where you purchased it and that would be it. You may do this by going to your email and click track the shipment of the product you bought
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Add me to the growing list encountering this as well. I did my family's Christmas shopping last night and ordered over $600 worth of toys using my Amazon credit card to get the 12 months special financing. I received the confirmation email after the order was placed with order numbers for each shipment. I checked my order history last night before logging out and it showed all my family's toys as expected. Fast forward to this morning and I wake up to an account-alerts email from Amazon saying they detected suspicious activity on my account about 15 minutes after the order was placed and they reversed any recent account changes, cancelled all recent orders, assigned a temporary password, and that I'll need to change it upon logging in again. They also recommend I add two-factor authentication (2FA) to help protect my account. But I already have 2FA enabled on my account; apparently whatever systems they have in place to detect and prevent fraud doesn't verify whether an account already has 2FA enabled. I log in this morning, change my password, and check my order history: none of the toys I ordered last night are showing up in my recent orders. I clicked the "Cancelled Orders" link in the top right and they don't show up there either. It's like my order just vanished; not in my history but not cancelled either. My Amazon account shows no record of me ever placing the order despite having received a confirmation email with all the details. I logged into my Amazon credit card account (Synchrony Bank) and it shows three charges: one for a single dollar which I'm assuming is a temporary hold, and two others totaling about half the total order. So apparently some of the charges went through; not sure if they'll make it all the way to posting but it at least showing pending as of now. I also received an email that one of the toys I order has already shipped out. The email gives me a tracking link to click but all it does is redirect to my Amazon account to view it in my order history which currently shows nothing so I have no way to track it. I chatted with a support agent earlier and he didn't give much information other than he said the suspicious activity email was "a glitch" and he did in fact see my orders in their system and they're supposed to be deliver in the upcoming days. I guess I'll wait and see. It's frustrating not being able to see what I ordered or be able to track anything, all while my credit card is being charged. UPDATE: Well, after 15 days, I finally have an update. It seems my Amazon account was suspended or something due to the alleged "fraudulent" activity despite there being no actual fraud taking place but it really wasn't a suspension as I could still do most normal things on my account. I received an email from Amazon saying my account had been reinstated and to "thank me for letting them know about my cancelled items." I'm not sure what they're talking about as I haven't contacted anyone at Amazon about my account status. Upon logging in today (Dec 31, 2023), my orders page now appears correct with all my previously purchased Christmas items appearing in the list. While nice, it's a bit useless now as all my items did eventually deliver and my credit card was charged so in the end it all worked out but I was still in the dark throughout the whole ordeal. So I'm guessing Amazon "suspended" my account when it detected fraud but still let me log in, view previous orders, place new orders (I bought gift cards for family during this time), change account settings, and chat with Amazon reps about order status? Doesn't sound like a suspension to me, but whatever. FYI for anyone googling who ends up reading this.
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My Real Profit
myrealprofit.com › homepage › blog › amazon orders pending for sellers: here is what you should do
Amazon Orders Pending for Sellers: Here Is What You Should Do
June 30, 2023 - Sellers on Amazon Seller Central can locate their pending orders by heading over to the Manage Orders page in their account.
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Sellersonar
sellersonar.com › blog › amazon selling tips › amazon my orders pending: how to handle pending orders on amazon
Amazon Orders Pending - What Does It Mean? | SellerSonar
To view pending orders, log into your Seller Central account and navigate to the Manage Orders page. While pending orders won’t appear in your regular orders report, they will be listed under the View FBA orders tab.
Published   March 24, 2025
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SellerSprite
sellersprite.com › home › blog › why is my amazon order pending? delays and solutions for seller
Why Is My Amazon Order Pending? Delays and Solutions for Seller - Seller Sprite
August 16, 2024 - When you receive an Amazon order with a "pending" status, it means that the order is not yet fully processed. Here’s what you need to know: Order Verification: Amazon needs to verify the order.
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Amazon
sellercentral.amazon.com › seller-forums › discussions › t › 10ea2d73-176e-46ab-8bd9-00f342535a03
How to fix pending orders on Amazon
Orders are listed as “pending” while Amazon is verifying the payment method provided by the buyer. Pending orders do not include the buyer's shipping address or contact information and should not be shipped, even if the buyer contacts you directly.
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Amazon
sellercentral.amazon.com › help › hub › reference › external › G40571
Pending Orders
You need to enable JavaScript to run this app · © 1999-2025, Amazon.com, Inc. or its affiliates
Find elsewhere
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Amazon
sellercentral.amazon.com › seller-forums › discussions › t › c832764b-6236-4d10-b1c4-3a3a4d126dc0
order in pending status
Just wait until you want to go on vacation and have orders stuck in pending. Nothing you can do with them, and you're expected to ship them though if they do come through even if you've left the country on vacation. Sadly, Amazon gives you no way to cancel pending orders in such circumstance.
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Amazon
sellercentral.amazon.com › seller-forums › discussions › t › f080b95b7df6ecf03426c7cc150f2196
Orders in pending status
When the pre authorization fails to confirm all the card details it is placed in pending until the customer provides a payment method that passes the pre authorization requirements ... When I order something online, if my credit card doesn’t go through, I can’t make the purchase.
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RebateKey
rebatekey.com › home › amazon pending verification, how long does it take? – all you need to know
Amazon Pending Verification, How Long does it Take? - All You Need to Know
2 weeks ago - In this post, we will look at why some orders enter the “Pending verification” state and what you can do as a buyer to fix it. Let’s get into it. This can occur due to a number of reasons but in most cases, it’s fairly standard and gets fixed on its own within 15 to 30 minutes. It typically occurs with digital orders more frequently than physical orders. Oftentimes, you may buy something such as a digital video game or a gift card and receive the verification email from Amazon.
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PPC Farm
ppcfarm.com › blog › how-to-check-pending-orders-on-amazon
How to Check Pending Orders on Amazon
This means your order is pending status, and it could be due to various reasons, like payment verification or stock availability. During this time, your Amazon order isn't finalized, so you won't see it as shipped or ready for delivery.
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Amazon
sellercentral.amazon.com › seller-forums › discussions › t › ee2d94a0-6f4b-450d-b4ce-d628399cdee1
Orders Stuck in Pending Due to Payment Verification – Has Anyone Experienced This?
We often have 50-100+ pending orders. And Amazon always says it's a payment thing. But....it just means that they haven't gotten around to shipping the product(s). Totally normal course of business here. ... "One of the buyers is a friend of mine, and even confirmed with me that they used a ...
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Clear The Shelf
cleartheshelf.com › home › blog › amazon orders pending – why it happens & how to fix it!
Amazon Orders Pending – Why it Happens & How to Fix it!
June 13, 2022 - Amazon states that they may even need up to 21 days to verify an order, which is a really long time for an order to be pending in my opinion.
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Reddit
reddit.com › r/amazonseller › orders pending for 2 days?
r/AmazonSeller on Reddit: Orders Pending for 2 Days?
November 12, 2020 -

I'm a new seller. My last three orders have been pending for 2 days now. The order before that was pending for about a day before eventually going through. These products are priced at over $1000. Just how unusual is this? My first sales were not pending for nearly this long.

Amazon support has told me that my orders are pending due to payment processing issues, and that I may cancel the orders within 3 days, but that it can take up to 21 days to process the payments. I really don't want my inventory to be tied up for up to 21 days. Will it reflect poorly on my stats if I cancel the orders at this point? Should I just be patient?

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Amazon
sellercentral.amazon.com › seller-forums › discussions › t › 7c52d0fc-e3a7-471b-b362-1c51a25f3631
Why are my only orders pending orders?
For an FBA order, if the order is for multiple items but one item is out of stock. Even if Amazon chooses to divide the order and send the in-stock FBA Units, the order will still show Pending status.
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Quora
quora.com › What-happens-to-the-orders-that-are-pending-on-Amazon
What happens to the orders that are pending on Amazon? - Quora
Answer: A Pending status on an order means that Amazon has put the item on hold. What is this? Once a customer places an order, Amazon keeps them on hold for at least 30 minutes. This serves as a measure to protect buyers and give them a chance ...
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Online Seller Solutions
onlinesellersolutions.com › post › what-is-a-pending-order-on-amazon
What is a Pending Order on Amazon?
This can happen if you have recently added a new card or changed your billing address. To resolve this issue, you can try verifying your payment method through your Amazon account or contacting customer service for assistance.
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Reddit
reddit.com › r/amazonprime › will my orders still show up if my account is placed on hold.
r/amazonprime on Reddit: Will my orders still show up if my account is placed on hold.
July 25, 2024 -

I placed an order on the 9th for a new case and screen protector, then a rug for my little sister’s room. It was listed as “Out for Delivery” this morning. Then I ordered two books (for me and my mom to share/swap) today a few hours before I got this email saying that my account was placed on hold and any pending orders will be cancelled blah blah.

It’s probably on hold because I used my mom’s card for these purchases (with her permission ofc) and I’m sure her card is probably attached to her own Amazon acct so thats the only reason that makes sense. I sent in the verifications they’re asking for but I cannot access my account until the review is over. I called CS but the guy said he also can’t see my account because of the hold and when I asked if my items that were already marked “out for delivery” would still be delivered he said “I’m not sure”….

I’m hoping someone who has been through this has a more concrete answer about what to expect. It was estimated to be delivered between 3:15pm and 5:15 pm last time I checked but it’s 7:18pm now and I can’t tell if it’s actually not coming or if it’s just delayed.