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I was on my Mac this evening and randomly got a prompt that my Apple ID was locked for security reasons. I quickly checked my other Apple devices and everything was locked on those as well. I couldn't even use my AirPods.
I use 2FA and didn't see any unusual prompts or login attempts anywhere, so I contacted Apple support before going through the process of resetting my password — just to be safe. While on the phone, I was able to reset my password on my Mac, after which I recovered my account and got back into all of my devices.
However, Apple couldn't tell me why my Apple ID got locked. I asked if anyone attempted to access my account and the rep said they couldn't really see that. He then suggested that, if I was concerned about it, I could check my device list for unknown devices. So, I did and there was nothing there.
Any one else ever had their Apple ID randomly locked like this? I just want to make sure there's nothing else I should be doing on my end to secure my account.
I'm trying to get into my very old apple account from years ago. I believe it was one of my first accounts but I couldn't remember the password so I went to forgot password, put in the email and it said the account is locked and can't be used. And the account uses an iCloud email. I don't know what to do. Is there any way to get into the account or am I screwed?