1 month ago - Items bought after December 25 will follow Apple’s regular return policy. As for Amazon Canada, it says most items bought between November 1 and December 31, 2025, can be returned until January 31, 2026.

Find out how you can return an item, how long the refund process takes, what to do if your invoice is not with your order, and much more.

November 4, 2023 - The policy applies to most products in Apple’s catalogue, including iPhones, iPads, Macs, Apple Watches, AirPods, and accessories. However, digital software downloads, software upgrades, and Apple Gift Cards are excluded. Also, if you buy a phone with carrier financing, you’ll have to follow the carrier’s return policy instead of Apple’s. The Holiday Returns Policy is live now in Canada.

IF YOU DO NOT AGREE TO THE TERMS OF THE WARRANTY, DO NOT USE THE PRODUCT AND RETURN IT WITHIN THE RETURN PERIOD STATED IN APPLE’S RETURN POLICY (FOUND AT http://www.apple.com/legal/sales_policies/) TO THE APPLE OWNED RETAIL STORE OR THE AUTHORIZED DISTRIBUTOR WHERE YOU PURCHASED IT FOR A REFUND.

For eligible products received between November 12, 2025 and December 25, 2025, you have until January 8, 2026 to initiate a return.

Depending on your original form of tender, a cheque, wire transfer, or refund to your debit/credit card will be issued within 10 business days provided the returned item is in its original condition.

Apple Authorized U.S. and Canada resellers have established their own return and refund policies. When you purchase Apple products from our authorized resellers, you must carefully follow their sales and return policies.

In addition to the Standard Return ... or across multiple orders) from the same product category: Must be returned within 7 days of the date you receive the product; Will be subject to a 25% restocking fee per item; and · Must ...

September 14, 2019 - Return Hello Dear, I got an IPhone ... what should I do in this case? thanks a lot, Clarice Coelho 573 1 ... You can send it to a friend in Canada and have them return it to the Apple Store for you....

For the 2025 holiday season, most items purchased between November 1 and December 31, 2025 can be returned through January 31, 2026. Apple-branded products purchased between November 1 and December 31, 2025 can be returned through January 15, 2026.

However, if you cancel your trade-in, we’ll be unable to return them to you. We’ll either send you a prepaid trade-in kit or email you with drop-off instructions. If we send you a trade-in kit, it will include instructions on how to prepare and package your device. Here’s how to prepare and package your Apple Watch, iPhone or Android device(Opens in a new window).

Depending on your original form of tender, a cheque, wire transfer, or refund to your debit/credit card will be issued within 10 business days provided the returned item is in its original condition.

November 8, 2025 - It’s pretty simple really - just call Apple Canada support or your nearst Apple Store if it is doable or not.

1 month ago - If you are returning an iPhone/iPad/iPod purchased after September 20th, 2013 or that has had the software updated after September 18th, 2013, you must turn off the “activation lock” feature before returning the device. If the article you have is defective after 30 days of the purchase, please contact the manufacturer of the product. We will ensure you are refunded for any portion of an extended warranty which is eligible for refund. AppleCare purchase on Apple Flexplan cannot be cancelled and/or refunded beyond 30 days of original purchase date.

Wireless carriers have different service cancellation policies. Returning your iPhone, iPad or Watch may not automatically cancel or reset your wireless account; you are responsible for your wireless service agreement and for any applicable fees associated with your wireless account.

Depending on your original form of tender, a cheque, wire transfer, or refund to your debit/credit card will be issued within 10 business days provided the returned item is in its original condition.

MobileSentrix Canada is the leading wholesaler of iPhone parts, cell phone parts, mobile repair parts, MacBook parts, Samsung parts, iPhone Screens and cellphone accessories.

The phone cannot be returned to you after trade-in. If applicable, remove any memory cards. Ensure the battery is charged so that we can evaluate the phone’s trade-in value. Turn off the “Find my iPhone” feature, or remove your Google account for Android phones.

Urgent: Membership Renewal Notices delayed due to Canada Post Service interruption. Renew Here ⟩ ... AppleCare+ not sold separately.