🌐
Apple
support.apple.com › repair
Apple Repair and Repair Status Check - Official Apple Support
You can do more than shop and learn in an Apple Store. Start a repair request below to make a reservation with a Genius to get help with a hardware repair. Learn more about your Apple Limited Warranty or AppleCare Product coverage status.
Support
Learn more about popular features and topics, and find resources that will help you with all of your Apple products.
Download iTunes
Manuals, technical specifications, downloads, and more for Apple software and hardware
Iphone
Sign in with your Apple Account to check your coverage status or look up an existing repair.
Subscriptions and Billing
Find the answers you need about buying and paying for apps, music, movies, books and more.
🌐
Apple Community
discussions.apple.com › thread › 255073335
Track the status of your repair - Apple Community
August 19, 2023 - I know my bank has multiple questions to confirm I am who I am including even voice recognition! You would think apple could help and be more vigilant on this fraud issue. 408 1 ... You can review your repair order and status at Apple Repair and Repair Status Check - Official Apple Support.
🌐
Apple Community
discussions.apple.com › thread › 255967541
How do I follow up on a repair status wit… - Apple Community
February 11, 2025 - I would like to find a way to speak ... ------- Checking Repair Status: Go here: Track the status of an existing repair - Apple Support: Use: Sign in to My Support button ·...
🌐
Reddit
reddit.com › r/applehelp › on apple support website, if it says both that the repair is complete, as well as a replacement will be shipped to me soon. am i supposed to go to the apple store, or wait at home?
r/applehelp on Reddit: On Apple support website, if it says both that the repair is complete, as well as a replacement will be shipped to me soon. Am I supposed to go to the Apple Store, or wait at home?
April 1, 2024 -

A little while ago I sent my iPhone in for repairs and was told that it should be ready on last Saturday, and that I should get a text when it’s ready. I was also told that they would order a replacement product to give to me if the repair isn’t successful, but I wasn’t told it would be shipped directly to me.

On the mysupport.apple.com page, I can track the status of the repair and it says both “Your repair is completed. 08:10 AM” and “Your replacement product will be shipped to you soon.” Which it’s said since the 26th.

I am not sure if I am supposed to go to the Apple Store that I took it to and pick up my original phone (following the message of “Repair is Completed”), go to there like I originally was told to pick up the replacement and return the loaner XR, or wait at my house for it to be delivered directly to me, then go to the Apple Store and return the XR.

What am I supposed to do?

Device and iOS info is irrelevant to the post

🌐
Apple Support
support.apple.com › en-us › 102424
How to find your Case or Repair ID - Apple Support
November 5, 2025 - To find your Case or Repair ID for support, service, or repairs, sign in to My Support using the same Apple Account that you used to start your support, service, or repair, then look under the Recent Activity section.
🌐
Apple Community
discussions.apple.com › thread › 254346880
Checking my repair status - Apple Community
November 5, 2022 - Go to this webpage:, and click the "Track the status of an existing repair" link (located below the rectangular blue button) Apple Repair and Repair Status Check - Official Apple Support
Find elsewhere
🌐
Apple Community
discussions.apple.com › thread › 255927232
How to remove "Ready for repair" status i… - Apple Community
How to remove "Ready for repair" status in Find My still displaying an authorized repair ... A forum where Apple customers help each other with their products.
🌐
Apple Community
discussions.apple.com › thread › 255619897
"Ready for repair" status in Find My stil… - Apple Community
May 20, 2024 - They suggested that I take my iPhone home, go to "Settings" and turn off "Stolen Device Protection" then turn off "Find My Iphone" and then turn it on again. The "Ready for repair" status disappeared from the iPhone "Find My" app. Problem solved. Hopefully the glitch will be fixed in the next ...
🌐
Apple
support.apple.com › my-support
My Support - Official Apple Support
Use My Support to get up to date information on your active Apple products. Check the status of a repair, an appointment and even find product workshops.
🌐
macReports
macreports.com › home › tips and tricks › how to check your apple repair status
How to Check your Apple Repair Status • macReports
March 27, 2021 - Because your repair cost may be included as part of the Apple standard limited warranty or AppleCare plan. See also: What does AppleCare+ for AirPods Cover? Is it Worth it? 1. Open a web browser and open the My Support website. This website ...
🌐
Apple
support.apple.com
Official Apple Support
Every AppleCare plan provides one-stop service for your Apple products, with quick and easy repairs for accidents like drops and spills.
🌐
Apple
apple.com › support › systemstatus
Apple - Support - System Status
September 26, 2025 - Status for all planned and unplanned events for Apple Services.
🌐
Apple
support.apple.com › service-programs › status
Apple Service Program status - Apple Support
The Apple Service Program you are looking for has ended. To see active programs, please visit the Apple Service Programs page
🌐
Rogers
protect.likewize.com › home
en-CA - Rogers
November 9, 2023 - If you exit the plan, your repaired device comes with a 90-day warranty. If you experience any problems with your repaired device, call Apple at 1-800-263-3394. For the fastest service, file a service request or check the status of your service request online.
🌐
Best Buy
bestbuy.com › best buy › services › apple product service and repair
Apple Repair Services: Apple Authorized Service Provider - Best Buy
Let Geek Squad repair your Apple devices at a Best Buy location near you. We fix and service Apple products including iPhone, Apple Watch, iPads and Mac. Schedule your appointment today.
🌐
Best Buy
bestbuy.com › services › repairtracker
Track Your Repair - Best Buy
Last-Minute SavingsLimited quantities.Shop now · Skip to content · Gift Ideas · Main Content · Visit our Support Center · Check your Order Status · Shipping, Delivery & Store Pickup · Returns & Exchanges · Price Match Guarantee · Order & Purchases
🌐
iCare
icareservice.co.in › home
Apple Authorised Service Provider - iCare – Apple Authorised Service Provider
August 21, 2023 - iCare – Apple Authorised Service Provider · Menu · Support Phone +91 080 46999888 eMail [email protected] · Check your repair status · Find nearest service centre · Schedule an appointment · Check your repair status · Applecare+-01 · Applecare+-02 ·
🌐
Dsr-inc
dsr-inc.com › apple-warranty-check
Apple Warranty Check & Repair Status | DSR
Trying to perform an online Apple warranty check to lookup the coverage status of your Apple computer? Use our easy Apple warranty checker below to determine whether your product is eligible for our Apple authorized repair and service.