Apple Support
support.apple.com › en-us › 102346
If your Apple TV can't connect to Wi-Fi - Apple Support
November 3, 2025 - If your Apple TV has an Ethernet port, try connecting your Apple TV directly to your router, or cable or DSL modem using an Ethernet cable. Apple TV connects to internet with either Wi-Fi or Ethernet.
Reddit
reddit.com › r/appletv › new apple tv and all apps just tells me to check internet connection
r/appletv on Reddit: New Apple TV and all apps just tells me to check internet connection
May 23, 2025 -
I've tried resetting, restarting, ethernet, wifi and the device is around 2 hours old. Updated to latest software but whenever I click any app it just says I gotta check internet connection. And in network it all works, the router isn't the problem because all my other devices work splendidly.
Anyone know what to do?
Top answer 1 of 5
3
On the ATV, go to Settings > Network. What do you see? Is it Ethernet or WiFi connection? If you have an Ethernet port, try a wired connection and see if you have the same experience, You might just need to unplug the power cable to the ATV, wait 15 secs and then plug it back in. Then check to see if you have a recognized internet connection. Make sure the power cord is plugged in properly into the ATV. Does your internet connection hardware recognize the ATV is on the network?
2 of 5
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If it was me, I would see what happens if I connect the Apple TV to my phone’s WiFi hot spot. If it does, the issue could be the router and require troubleshooting there.
Apple TV WiFi connection issues - Apple Community
Trying to connect Apple TV to TPG Sagemcom Fast Modem but it says that ‘There is a problem connecting to the network. The Wifi password you entered is not correct. Try again. (-100). Trouble is I have not received a prompt for the password and dont know where to enter it. Can anyone help please? 963 1 · wifi password not correct on appletv I have changed internet ... More on discussions.apple.com
no network detected apple tv - Apple Community
I am constantly getting the notification "no network detected" on my apple tv. My internet is working fine and other apple devices are connected and working. More on discussions.apple.com
AppleTV4k on tvOS 17.4 loses wifi and nee… - Apple Community
As soon as it boots back up it ... any problem. This does not happen to my older (not 4k) Apple TVs. Rebooting the router, the cable modem, anything else, does nothing. Restarting also does not work - it needs to be unplugged. Any ideas? Is anyone else experiencing this? 2265 1 · tvOS 16.3 loses Wi-Fi • Apple TV 4K requires restart Ever since installing the tvOS 16.3 on my Apple TV 4K, it abruptly loses its Wi-Fi internet connectivity ... More on discussions.apple.com
Apple TV 4k 128 Super Slow WiFi Speeds - Apple Community
I just bought a brand new Apple TV 4k 128 yesterday and it's doing the exact same thing my 2-year old one does, it only gets 5-15mbps WiFi while everything else next to it gets over 500mbps. I have Gig internet with Xfinity and can stand right next to the Apple TV and get 1000mbps on my iPhone. More on discussions.apple.com
Videos
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Quick Fixes for Apple TV Problems on Element TVs - YouTube
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WiFi is Not Connecting To Apple TV - Fixed with Simple Steps - YouTube
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Apple TV Not Connecting to Hotspot? Try This - YouTube
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Fixing Apple TV Buffering Issues | Simple Tricks to Stop Lag & ...
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How to fix wifi network problem in Apple TV (Box) #appletv - YouTube
Apple Community
discussions.apple.com › thread › 254846043
AppleTV network unavailable - Apple Community
If you have multiple devices connected to the same network and appletv doesnt work on any of them then it's likely an issue with your internet connection (DNS settings have been suggested). If it works on other devices but not on your TV then it's your TV's settings that are wrong.
Apple Community
discussions.apple.com › thread › 255379941
Apple TV WiFi connection issues - Apple Community
Trying to connect Apple TV to TPG Sagemcom Fast Modem but it says that ‘There is a problem connecting to the network. The Wifi password you entered is not correct. Try again. (-100). Trouble is I have not received a prompt for the password and dont know where to enter it. Can anyone help please? 963 1 · wifi password not correct on appletv I have changed internet ...
Apple Community
discussions.apple.com › thread › 254664473
no network detected apple tv - Apple Community
February 27, 2023 - I am constantly getting the notification "no network detected" on my apple tv. My internet is working fine and other apple devices are connected and working.
Apple Community
discussions.apple.com › thread › 255600144
AppleTV4k on tvOS 17.4 loses wifi and nee… - Apple Community
May 3, 2024 - I have Gig internet with Xfinity and can stand right next to the Apple TV and get 1000mbps on my iPhone. It pixelates and loses connection and it's extremely frustrating. Without recommending I get a network upgrade or a new mesh system (which I don't need), does anyone have a clue why this is happening? 4490 5 ... Both your Apple TV and your router remember their “state” between reboots, so while rebooting your router does not fix the problem, it is possible changing something on the router may fix your problem.
iDownloadBlog
idownloadblog.com › home › how to fix an apple tv not connecting to wi-fi
How to fix Apple TV not connecting to Wi-Fi (14 tips)
April 12, 2024 - To fix this, force quit the Apple TV Settings app or restart your TV and do the following: 1) Make sure the main Wi-Fi you’re trying to connect your Apple TV to is connected to your iPhone.
Downdetector
downdetector.com › status › apple-tv
Apple TV down? Current problems and outages | Downdetector
2 weeks ago - Real-time problems for Apple TV. Can't download apps? Is the server down? Here you see what is going on.
Apple Community
discussions.apple.com › thread › 255596114
Apple TV 4k 128 Super Slow WiFi Speeds - Apple Community
Apple TV 4K has slower wifi speeds than all other devices. I have gigabit speeds at my house. On my phone, I average 300-400mbps WiFi while my Apple TV 4K only gets 10 download at most. I have forgotten the wifi network and re added it as well as fully resetting the Apple TV.
Facebook
facebook.com › groups › mywhoosh › posts › 1381956146375698
The latest app update for Apple TV appears to have ...
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Reddit
reddit.com › r/appletv › wifi issues
r/appletv on Reddit: Wifi Issues
January 1, 2023 -
I have the newest gen Apple TV 4K(non Ethernet), and I’m struggling to maintain 4K quality while streaming. I use Speedtest.net to check my connection speeds and I get 298mbps(on my phone). The modem/router is no more than 15 ft away from the device. Is there any possible fix to this?
Digital Trends
digitaltrends.com › home › audio / video › how tos
The most common Apple TV problems and how to fix them - Digital Trends
April 29, 2025 - Head into your Apple TV’s network settings to change the Wi-Fi network you’re connected to, and see if hopping on a new band improves your internet performance. ... The good news is that most video problems can be fixed by making sure your Apple TV power and Wi-Fi are working properly.
Apple Community
discussions.apple.com › thread › 255185532
Apple TV internet connection issues - Apple Community
October 8, 2023 - Make sure that that your internet router is connected to your modem and that both are powered on. If your router and modem are combined, make sure that the device is powered on. If possible, keep your Apple TV and Wi-Fi router in the same room, but don't place your Apple TV directly on or within ...
YouTube
youtube.com › watch
Apple TV Wi-Fi issue and how to solve it - YouTube
Upon switching over to Apple TV 4K I've experienced an unexpected Wi-Fi problem - my speed was just very low with video stutters and other lags making it dif...
Published January 23, 2024
Top answer 1 of 6
1
Hi. Apple TV has a history of trouble with its ethernet connection in some situations, see link: AppleTV 3 floods DHCP when ethernet connected. I know my Apple TV 4 does this. If your device works fine over WiFi, but not over ethernet, check the router logs for unusual activity coming from Apple TV. You should all report this to Apple at this link: Feedback - Apple TV - Apple.
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Me too, load times are quicker and there is almost no buffering when going through wifi instead, which is a bummer because i prefer the straight connection to the ethernet cable (so i can take advatage of the gigablast speeds).My internet locks up too for other devices. Initially i thought it was a faulty ethernet port stalling my network, but i think its a software bug.Hopefully apple fixes this soon...
Tiptop
tiptop.com › articles › apple-tv-common-issues-and-how-to-fix-them
Apple TV: Common Issues and How to Fix Them
November 11, 2024 - Welcome to Mother Computer
Amazon
amazonforum.com › s › question › 0D56Q000093iMNpSAM › internet-connectivity-problem-on-appletv-only
Internet Connectivity Problem on AppleTV only
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Apple Community
discussions.apple.com › thread › 255225064
Apple TV issues when using ethernet- just… - Apple Community
October 23, 2023 - I am having a problem with ethernet on 2 apple tvs in our house, both 4th generations 32gb. We had a bad storm that knocked the power out for a few minutes. After that we had internet issues I believed was due to the modem. However, after troubleshooting for 2 days I realized if I unplugged the ethernet on one of the Apple Tvs the rest of the internet for the house would work normally.
Apple Support
support.apple.com › guide › tvapp › troubleshoot-your-video-connection-atvbf9498a6e › web
Troubleshoot your video connection in the Apple TV app - Apple Support
If you’re having problems playing video, you can try video troubleshooting to test your network connection and help you resolve any issues. Go to the Apple TV app on your smart TV, streaming device, gaming console, cable, or satellite service.