It seems impossible to cancel an appointment. I've tried the computer, I've tried telephone and also the chat. NOTHING WORKS. So here's the deal: Our confirmation number is 71992340. Scheduled for October 20th. We will cancel when Eric shows up at the door because it seems no other way works. Answer from Carl on bestbuy.com
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Schedule a Service - Best Buy
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Appointment Finder - Best Buy
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What is Best Buy Appointment phone number?
Best Buy phone number where you can speak to a real person and get assistance from a real person from Best Buy to book, cancel, or reschedule a appointment at Best Buy is (800) 433-5778.
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Schedule a Best Buy Appointment
How to cancel my Best Buy appointment?
If you can't make your Best Buy appointment, please cancel it by using the link in your confirmation email or text message so that it can become available to others. If you no longer have your confirmation email/message, please call (800) 433-5778 where you can cancel or reschedule your appointment.
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Schedule a Best Buy Appointment
What is Best Buy appointment address?
Best Buy appointment address where you should go for your scheduled appointment is 7601 Penn Ave S, Minneapolis, Minnesota 55423.
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Schedule a Best Buy Appointment
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It seems impossible to cancel an appointment. I've tried the computer, I've tried telephone and also the chat. NOTHING WORKS. So here's the deal: Our confirmation number is 71992340. Scheduled for October 20th. We will cancel when Eric shows up at the door because it seems no other way works.
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I just canceled mine, and decided to put it here for those who may need it.
Best buy home page -> go to menu-> click support and services-> then click manage an appointment-> then input the confirmation number that was generated when you scheduled the appointment-> then click on cancel appointment.
Schedule-cancel-appointments
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Schedule a Best Buy Appointment
September 1, 2025 - If you already have an appointment with Best Buy but need to cancel or reschedule, the appointment phone number is the most reliable option. By dialing (800) 433-5778, you can save time, avoid confusion, and ensure that your appointment status is properly updated in Best Buy’s system.
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Contact Best Buy - Phone Numbers, Customer Service ...
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Details on Scheduled Best Buy Deliveries
If you need to cancel your delivery or installation service, you can easily do it online. Cancel your in-home service now. Sorry, but we cannot deliver to PO boxes or APO/FPO addresses. Avoid the hassle of rescheduling your appointment by making sure you and your location are ready for it.
GadgetMates
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How to Schedule Best Buy Geek Squad Appointments - GadgetMates
August 9, 2025 - You can book online or by phone without going to the store. Geek Squad offers in-store, in-home, and virtual appointments depending on the service. In the United States, call 888-237-8289 to reach Geek Squad. This line handles new bookings, changes, and cancellations. It is not always required, but appointments help avoid long waits. Walk-ins may be accepted based on availability, but scheduled customers get priority. Log in to your Best Buy account and find your appointment under Orders & Appointments.
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appointments - Best Buy
Shop for appointments at Best Buy. Find low everyday prices and buy online for delivery or in-store pick-up
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Need Help? How to Schedule an Appointment with Best Buy’s Expert Staff - Ask.com
March 24, 2025 - When scheduling an appointment with Best Buy’s expert staff, there are several pieces of information that may be helpful to have ready: Your name; contact information (phone number/email); details about what products or issues you’d like assistance with; preferred date and time; any special requests regarding accessibility or specific staff expertise if applicable.
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Cancel or Change Your Best Buy Order
If you cancel an order for a cell phone with a service plan, be sure to tell us if you want to cancel service with the carrier when you initiate the return in store or on the phone.
Get-apptfirst
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Best Buy Repair Appointment
September 1, 2022 - You can cancel or reschedule the appointment either by going to Best Buy Repair appointments scheduling system or dial (800) 433-5778 to talk to a real person and notify them on the phone. Need an appointment for Best Buy Repair but there is no available appointment?
JustAnswer
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Cancel & Reschedule Best Buy Appointment - FAQ
Karen Dandurand Technician's Assistant: Here's what I'll tell the Computer Technician: <ul> <li> You need to cancel your 10AM appointment at Best Buy. </li> </ul> Is there anything else the Technician should know before I connect you? Customer: Yes. Would like to reschedule for tomorrow, May 29, at 10am , Best Buy, Princeton, nj Technician's Assistant: Thank you for providing the details. And, how would you like to connect with the Technician - phone call or online chat?
Google Sites
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Best Buy.com/appointment
We are available round the clock to help users in making Geek Squad Appointment so that you can get the help whenever you want & get the solutions for all your technical products & devices that you are using in your day-to-day life. We are ready to assist with any type of issues you face at your residential or commercial places without any inconvenience. The following are the services that you will get when you choose to make a Best Buy.com/appointment given below for your reference:
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Need to cancel appointment. How do I do that – Q&A – Best Buy
February 8, 2021 - Cancel appointment by calling in or or send an email · Answered by VMReview 4 years ago · Verified Purchase · Helpful (0)Unhelpful (0)Report · Sorry, there was a problem.
JustAnswer
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How to Reschedule or Cancel Your Geek Squad Appointment | JustAnswer
We understand that life can be unpredictable, and sometimes a scheduled appointment may no longer be feasible. You can reschedule or cancel your reservation online using the confirmation number provided in your email. Link to reschedule: https://www-ssl.bestbuy.com/services/scheduling/tts/precinct/modify?CMP=ocss
Reddit
reddit.com › r/bestbuy › best buy has now missed four delivery/installation appointments for my 100-inch tv… and counting.
r/Bestbuy on Reddit: Best Buy has now missed FOUR delivery/installation appointments for my 100-inch TV… and counting.
August 14, 2025 -
I ordered a 100” TV from Best Buy on July 26, with the in-home delivery + installation service. The first appointment was scheduled for Aug 5, with a ridiculous 12-hour window (7 am – 7 pm).
So I cleared my entire day… and nothing happened. No call, no text, no update. Just silence.
When I checked my order status, it mysteriously showed another appointment for Aug 6. Okay fine. I waited another day. By the afternoon, I reached out to customer service, and was told the truck had a mechanical issue, so the appointment was rescheduled to Aug 12.
Fast forward to Aug 12 — again, nothing. I called the Best Buy 800 number around 11 am. After waiting on hold for ~20 minutes, a rep named Maria picked up, spent 10 minutes “checking” my order, then said she couldn’t provide any update but would transfer me… and then simply hung up on me.
Not wanting to sit through another 30+ minutes on hold, I tried chat support. This time the excuse was: “the driver is sick.” They rescheduled me again, to Aug 16.
And today (Aug 16)? You guessed it. No call. No email. No truck. No installer. Nothing at all. Four scheduled appointments, four complete no-shows.
What makes it worse is that Best Buy never proactively tells me when they can’t fulfill an appointment. Every single time, I have to waste hours waiting, then finally contact them myself, only to hear some new excuse.
At this point, I’m almost curious: how many more times can they push this back? Is five missed appointments possible? Ten? I’ll keep you all updated…
Update (8/17): Following advice from one of the Redditors, I asked Best Buy to deliver the TV first and schedule the installation separately. They’ve now set the delivery date for 8/27. We’ll see how it goes... (Again, I don't think they will do it)
Update (8/24): Just got another email from Best Buy — delivery is now pushed back all the way to September 17. At least this time they told me before I spent a full day waiting around, which is… progress, I guess? 🤷♂️
I’m now planning to send this entire saga (Reddit link included) directly to the CEO of Best Buy. Stay tuned.
Update (8/28): I emailed the CEO on Sunday (8/24) and got a call from Corporate Support the next day (Monday). They promised to resolve the issue ASAP and said they’d get back to me by Wednesday at the latest. On Wednesday (8/27), I was told the new delivery date is now September 3.
Update (9/4): The TV was delivered on September 3, and installation was done on September 4. (End)
Top answer 1 of 5
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Call and cancel. You'll see how quickly they will have someone at your house. If not, then they don't deserve your business. This is not an inexpensive purchase. I do believe the installers are third party, so not directly BB's fault, but they should be profusely apologizing to you with every call you made to them.
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Sorry to break it to you, no one wants to install a 100" TV. It'll keep getting pushed back until you give up.
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Geek Squad Protection FAQ: Geek Squad - Best Buy
You can also cancel by calling 1-800-433-5778 or visiting a Best Buy store. Any person that you gift or sell the covered product to can receive service under the Plan. We may ask questions and take steps to verify that the person seeking service is in lawful possession of the product and whether ...