Hi Lorenzo,
After checking your system specs, I noticed that your motherboard Gigabyte Z390 AORUS ELITE does not come with built-in Bluetooth. That explains why installing a Bluetooth driver hasn’t worked so far.
You can follow these quick steps to double-check the hardware status:
- Press Win + X, then open Device Manager
- Expand "Bluetooth":
- If it’s missing, your system doesn’t have Bluetooth hardware
- If there’s an unknown device, you might have hardware, but the correct driver is missing
If you don’t have Bluetooth hardware:
Consider buying a Bluetooth USB dongle (e.g., TP-Link UB500 or Asus USB-BT500)
Plug it in — Windows should install the necessary drivers automatically
If you’ve added a Bluetooth PCIe card recently:
- Open Device Manager, then check:
- Under "Network Adapters": Look for something like Intel Wireless-AC/AX...
- Under "Other devices": If you see Bluetooth Peripheral or Unknown Device, it likely needs drivers
- Download the correct drivers directly from the Intel website.
Hope this helps you get Bluetooth working soon!
Answer from Beatrix on learn.microsoft.comVideos
How to install bluetooth driver on windows 11 pro
Bluetooth on Windows 11 Does Not See Bluetooth Devices
Can i somehow install bluetooth on my windows 11 pc?
Bluetooth completely broken with the new intel bluetooth drivers / windows update
I tried to do it but it didn't help. I also tried to use a USB Bluetooth (ᛒ) adapter, installed their drivers and it also didn't work.
When I switch ᛒ on Windows and turn on device search I only see the following image.
And the following image in the "Device Manager".
Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
When was the last time it worked properly? Have you made any changes to your computer recently?
Press Start then search Device Manager
Expand Bluetooth
Find the Bluetooth driver
Right click it and select Uninstall device
Tick "Attempt to remove the driver for this device" box
Click uninstall
After that, download and install the latest driver for your device using the link below.
https://download.gigabyte.com/FileList/Driver/m...
Restart your computer
Kindly let me know if this helps or if you have any further concerns.
Kind regards,
John DeV
Independent Advisor
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