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My speaker works and everything is perfectly fine btt it whenever i try to access the speaker using the Bose music app it says “almost finished, we are installing an update this should only take a few minutes” It’s been saying that for the past hour, I tried unplugging it and restarting my router but still. I also reinstalled the app
Does anyone know what's in this update. I thought it was fine but I'm always interested in what BOSE has in store 🤔 🙃 😅
If you have a Smart Ultra Soundbar and received notification to manually update the firmware (which included instructions on how to do so), be advised the update will take more than 10-20 minutes, as stated in the notification. In fact, the update may take as much as 24 hours.
My soundbar would not, after several hours, finish the update so I took action to try other methods (via Bose Support advice). None of those methods worked. The update LED continued to sweep left to right, indicating it was working. I contacted Bose Tech Support (very good in my opinion), and they also had me try a few other techniques, including connecting the soundbar directly to my router with an ethernet cable. Again, no resolution.
However, and this was one full day after I started the update, and while on the phone with Bose Tech Support, the firmware update successfully complete. Tech Support advised that other owners were reporting the exact same issue.
So, if you attempt this update, be advised to be very patient. Once completed the firmware should be the following: 6.0.11-628+5af7f22