Just to be totally sure: it's definitely the Amazon card with Chase and not Synchrony? Wrt the "hiding" thing: in their app if you click the person icon at the top, then "settings" on the right below the blue area, the "account settings," you can show/hide accounts. Answer from thonStoan on reddit.com
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Chase
chase.com › personal › credit-cards › amazon
Prime Visa & Amazon Visa | Credit Cards | Chase.com
Plus, get an Amazon Gift Card instantly upon approval. ... Simply sign in to view account activity, set up alerts, check your rewards balances, and more. ... Your feedback is important to us. Will you take a few moments to answer some quick questions? ... Chase's website and/or mobile terms, privacy and security policies don't apply to the site or app you're about to visit.
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Chase
chase.com › personal › credit-cards › amazon › manage-account
Manage Your Account | Amazon Rewards Card | Chase.com
Add your Chase cards to your digital wallet in the Chase Mobile® app for convenient ways to pay. ... Keep track of where you've stored your credit card information online. ... Get everything you need to manage your money from almost anywhere with the banking app that does more ... For more information (and all the fine print) about your cardʼs built-in protections, benefits, and services, view or download a copy of your Guide to Benefits. ... Earn rewards whether you're shopping on Amazon...
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Chase
chase.com › personal › credit-cards › amazon › online-services
Amazon Online Services | Credit Card | Chase.com
Your Amazon Rewards Visa Signature Card makes it easy to manage your account online. Sign in to schedule a payment, add authorized users, view rewards information and more.
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Chase Credit Cards
creditcards.chase.com › cash-back-credit-cards › amazon
Amazon | Credit Cards | Chase.com
Chase for Business (5) Opens Chase for Business page in the same window. Amazon (2) Opens Amazon Credit Cards category page in the same window.
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Amazon
amazon.com › gp › help › customer › display.html
Manage Your Payments with Amazon Visa - Amazon Customer Service
Chase is the issuer and system of record for your Amazon Visa account. Amazon is solely an alternative channel for you to manage your account with Chase. Chase receives and processes all payments, credits, debits, transactions, and charges for your Amazon Visa account.
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Reddit
reddit.com › r/creditcards › how to link amazon credit card to chase account?
r/CreditCards on Reddit: How to link Amazon credit card to chase account?
January 14, 2022 -

Signed up for Amazon prime credit card very recently and Every time the Amazon site redirects me when I click things like make payment or check statement the chase site is telling me

“it looks like you used a different account or your Amazon account is hidden”

“Please make sure your chase username and password matches your Amazon rewards Visa card or unhide your Amazon account under profile and settings”

What does that mean? I’ve called chase customer service and they’ve hung up on me 3 times so I’m wondering is anyone else having this problem

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WalletHub
wallethub.com › popular credit card questions
Amazon.com Credit Card Login Instructions & Credentials
October 28, 2025 - You can log in to your Amazon Credit Card account by going to the login page on the Chase website or mobile app and entering your username and password in the appropriate fields. Then, click the “Sign in” to access your online account
Find elsewhere
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Reddit
reddit.com › r/amazonprime › (prime card) can’t login to my chase account, don’t know my account number, and have not received a physical statement with the number or the card
r/amazonprime on Reddit: (Prime card) Can’t login to my chase account, don’t know my account number, and have not received a physical statement with the number or the card
May 13, 2024 -

I don’t know what to do. The first time I made a payment I was prompted to make an account. Normally, the passwords save and I’m fine. Not this time.

I go into my Amazon account, I click on the card, it says “link account,” I go to the website, and it asks for the username and password. I don’t remember making a username but every combination I try including my email as username fail.

I then click forgot password, which requires me to enter my account number or card number. I don’t have either. I haven’t gotten a card. I have received mail containing the last 4 of my account number, but not the full one. That happens to be in the account I can’t login to.

Idek what to do. I’m so lost. Is this something Amazon can help me with or Chase?

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Chase
chase.com › personal › credit-cards › amazon › view-account
Account Activity | Amazon Visa card | Chase.com
Amazon Visa cardmembers, sign in to view your account activity, set up automatic payments, check your balances, and more.
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Chase Credit Cards
creditcards.chase.com › cash-back-credit-cards › amazon-rewards
Amazon Credit Card - Retail and Store Credit Cards | Chase.com
Once earned, you can redeem daily rewards at Amazon.com as soon as the next day. Or redeem your rewards at chase.com for cash back, gift cards, or travel.
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Amazon
amazon.com › chase-credit-card-payment › s
Amazon.com: Chase Credit Card Payment
chase credit card payment login · credit card · chase credit card · chase amazon credit card login · chase · amazon credit card · Visit the help section or contact us · Go back to filtering menu · Skip to main search results · Popular Shopping Ideas ·
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Bogleheads.org
bogleheads.org › board index › community › personal consumer issues
Amazon Chase Visa enrollment - Bogleheads.org
Chase is the largest bank in the US, and you can't get through to customer service? There were probably instructions from either Amazon and /or Chase on what to do. I can't believe they are activating new cards without instructions for millions of people. https://www.chase.com/personal/for-you-login
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Chase
chase.com › personal › credit-cards › amazon › auto-payments
Automatic Payments | Amazon Visa card | Chase.com
Amazon Visa cardmembers, sign in to your account to schedule a one-time payment or set up automatic monthly payments.
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JustAnswer
justanswer.com › computer › mpxaw-email-chase-amazon-credit-card.html
Amazon Chase Login Help: Troubleshooting & Solutions
Users often face account lockouts and unrecognized user ID errors during login attempts. If your Chase Amazon credit card account shows 'user ID does not exist,' first verify you’re using the correct username. Clear browser cache or try a different device. Use the official 'Forgot Password' link to reset credentials.