I need help with my Intel Wireless Bluetooth drivers.
Should I install the intel Bluetooth and WiFi drivers for my amd pc?
Why are there intel drivers to download for my AMD motherboard?
Intel ac 9560 Bluetooth driver problem (Aptx)
Videos
Hello everyone,
Something strange is happening with my PC. Yesterday, I was using it normally when suddenly I wanted to connect my wireless controller to my PC through Bluetooth. I noticed that it was not detected, so I opened Settings > Bluetooth & devices and noticed that Bluetooth wasn't showing up. Then, I opened the Device Manager and found that Bluetooth was only visible through View > Show hidden devices, but all its items were disabled. After that, I decided to uninstall Bluetooth and all its components (thinking it would be easy to reinstall them). Now, I have these two problems:
When I install the drivers from Intel's official website, I can successfully install them, but they are only showing up in Control Panel > Programs > Uninstall a program, and not in the device manager where they're supposed to be.
The Device Manager is showing an issue in the following path: (My PC) > Universal Serial Bus controllers > Unknown USB Device (Device Descriptor Request Failed) with the error code 43. Regarding this point, I have to mention that this is the first time this error has come up, and I haven't disconnected or connected any USB device.
Also, when I try to run the Bluetooth troubleshooter, the feedback says "Bluetooth is not available on this device. Please try using an external adapter to add Bluetooth capacity to this computer."
I just don't know how to proceed. I've tried everything I was able to find on the internet, but the issue persists.
Motherboard model: MSI B550M PRO-VDH WIFI. Network Adapter: Intel (R) Dual Band Wireless-AC 3168.
Finally, here are some screenshots I took to explain my problem.
I have a gigabyte b650 gaming x ax mobo and want to install a Bluetooth driver. The gigabyte control center recommends me to download the intel Bluetooth driver. When I checked the mobo’s support page I saw an intel and an amd Bluetooth driver, but the amd driver hasn’t been updated since 2022. So which one should I download?