Hi, I am trying to send a return label as a seller. The buyer does not want me to send them funds for them to arrange their own shipping label. This is the screen that appears after accepting the return, but I am not use how to create a return label.
I tried to search how to do this but a lot of the information is outdated. Apologies for the obvious question but if anyone can give me instructions I would really appreciate it.
Thank you
So I got a return label but I have no printer. Can I write anything on the parcel or can the post office read the label on my phone?
How to provide a return shipping label for a customer?
It may be that you had open returns buyer pays return shipping clicked. Try to see the original listing from the sold tab if you can. If it is under that then the buyer choosing changed mind made it where they are required to pay. Now If you have free return seller pays there should be an option for you to give them a label.
More on reddit.comeBay Return - buyer “unable” to print return label & eBay has asked me to provide one instead?
Oh God what a headache!!!
Your buyer sounds like a scammer who knows how to take advantage of certain eBay policies to try to get you to give up and just refund (which I'm glad you're not doing).
I'm curious to also know what others have to say about this.
Sorry this happened to you :-(
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