I recently got a job offer (full time) and until then I did not realize how important it was to freeze the TWN, a quick run down on important things ... Save this as this could be handy !

What is TWN

(1) The Work Number - an Equifax company which is a central database of employment history - which companies voluntary report data as well a subscribe data to find out where the employee worked

How to get your report
(1) As a Employee - you can view your report by logging into TWN
https://secure.theworknumber.talx.com/twneeer/Preauthenticated/FindEmployer.aspx

You start off with your employer name and then your SSN/FN/LN/DoB.

For me - it was straightforward - I keyed in my employer name + other info and got the report

For my wife - it was trying to authorize and send the auth codes to my wife's employer phone number which was surprising instead of her phone number, so we could never get it - I am still trying to figure out how to get her TWN report

What does the report contain

(1) Your name, address
(2) Whom are you working with, since when
(3) How much you got paid each year and month - this was a big surprise to me and it was accurate for the most recent company i worked with

Is it Accurate ?
In my case not all was accurate
(a) My current employer and salary history was very accurate
(b) I worked for a company in 2010-2020 - it says that I am still working there, which is not accurate, I am not planning to dispute it, let it remain as an inaccuracy so that I can use it to tell that information on TWN is bad
(c) I had accepted an offer from a Big 4 in 2018 and rejected it, did not join them, but to my surprise this information was in TWN from 2018 even though I did not join them. I told them I am no joining literally 3 days before the start date. The TWN report said it is not active, but still surprised that the big 4 reported it
(d) Not all companies report/subscribe to TWN - I work for another company and they are not even listed in TWN website !

How to put a freeze ?

Easiest way is to put a request on their website - they send a secure email to you with a website link. (about 24 hours) - Watch for that email - it contains a link - login to the website and upload proof of id and address - passport/dl/utility bill ...

How to Unfreeze ?
Within 2-3 days your report will be frozen (yes that fast !) and you will get a physical mail with a PIN number - this is very important - you will need this to unfreeze the report - store it carefully

How to dispute

There is a link to dispute your employment history online (I never used it - as I want a few inaccuracies on my report)

How to call them
I tried to call them with a few questions - but never got lucky - they do not want to talk to employees like us - if anyone had any luck - pls comment below !