Request a Google Play purchase refund with our easy, self-help flow that lets you skip the line and submit refund requests on Play purchases.

If you receive Google Play Points for a purchase, learn what happens to Google Play Points if a purchase is refunded. Donations to nonprofits are non-refundable. Learn how to request a refund. Check your refund request status. Review refund timelines. If you’re located in the European Economic Area or the United Kingdom and made a purchase on or after March 28, 2018, learn how to get a refund. Apps, games, and in-app purchases (including subscriptions)

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If you don’t find your purchase when you try to request a refund through the link above, you can request a refund from the Google Play website: ... Go to play.google.com. At the top right, click your Profile picture. Click Payments & subscriptions Budget & order history.

For example, if you purchase a monthly subscription, you may cancel that subscription at any time during any month of the subscription, and the subscription will be cancelled at the end of your then-current billing period. You will not receive a refund for the current billing period, except as otherwise provided in Google Play’s refund policy (for example where Content is defective).

September 27, 2024 - You can use this method to refund any purchase. Open the Play Store and tap your profile picture in the upper-right corner of your screen. Tap Payments & subscriptions from the pop-up window.

Please contact us with your request, and our support team will be happy to assist you. If your refund is not processed within 7-10 business days, please follow up with Google support directly. To s...

If you purchased your Headspace subscription through the mobile app via Google Play, you will need to contact Google Play Support in order to get a potential refund. You can contact Google Play Sup...

For example, you could use this method to turn down a legacy service. Cancelling a subscription doesn't issue a refund, and the user retains access until the end of their current billing period.

If you give your account or payment ... usually can’t issue a refund. Apps, games, & in-app purchases (including subscriptions) Google doesn't give refunds for most Google Play purchases....

Google doesn't give refunds for most Google Play purchases. However, there are exceptions detailed below. For apps, games, and in-app purchases where Google is the developer, additional refund policies may apply. Getting a refund for an app, game, or in-app purchase (including a subscription) may depend on how long it has been since you purchased it.

Please contact us with your request; our support team will gladly assist you. If your refund is not processed within 7-10 business days, please follow up with Google support directly. To speak to G...

April 30, 2025 - To get a refund on the Google Play Store (if it is within two hours of purchase), head to the app page and request a refund directly. After that, for 48 hours, head to this link, click the Request a refund button, and fill out the form.

Refund and revoke: If you refund the most recent order in a subscription, the order is refunded, the user’s subscription is removed immediately, and future recurrences are automatically canceled. You can also perform this action with the Google Play Developer API.

To request a refund for a Google Play purchase, you may follow the instructions and request a refund on the Google Play website.

April 24, 2025 - The standard consensus is that you can return any product penalty-free within a week of buying it. This will afford you a full refund, as long as you haven’t downloaded or played the item.