For new customers, many storage facilities offer promotions such as “first month free” or “$50 off your first three months.” Local operators might also provide reduced rates for the first several months or lower ongoing rates for customers who commit to longer rental periods. Special demographic-based discounts are available for military personnel, seniors and students, recognizing their unique needs and budgets. Be sure to check out any specials on available listings.

A Life Storage employee typically works at a self-storage facility, helping customers rent storage units, processing payments, and providing customer service. Their duties may also include maintaining the cleanliness and security of the facility, assisting with move-ins and move-outs, and answering questions about storage options. Employees often handle administrative tasks, such as paperwork and basic bookkeeping. They play a key role in ensuring customers have a positive experience when storing their belongings.

Employees at Life Storage facilities often balance customer service with operational responsibilities, such as managing rentals, maintaining cleanliness, and ensuring facility security. A common challenge is handling multiple customer requests during peak hours while performing administrative tasks. Effective time management, proactive communication, and familiarity with company procedures can help address these challenges. Team members typically support each other by sharing responsibilities and keeping open lines of communication with management.