Dear liannawright
I am glad to receive your reply.
You can check the details of your redemption record by visiting the following website. https://rewards.bing.com/redeem/orderhistory
Usually it will receive a confirmation email to your current Microsoft account email address 24 hours after redemption.
If you do not receive a redemption code, there is an option on this page to have a copy sent to an alternative email address.
Best Wish
Shawn.Z-MSFT | Microsoft Community Support Specialist
[Article] India Users - Redeeming Microsoft Reward Points (with Amazon Gift Card Example and Screenshots)
Redeeming the Amazon Gift card through Microsoft rewards
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Amazon Gift Cards on Microsoft Rewards
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Dear liannawright
I am glad to receive your reply.
You can check the details of your redemption record by visiting the following website. https://rewards.bing.com/redeem/orderhistory
Usually it will receive a confirmation email to your current Microsoft account email address 24 hours after redemption.
If you do not receive a redemption code, there is an option on this page to have a copy sent to an alternative email address.
Best Wish
Shawn.Z-MSFT | Microsoft Community Support Specialist
Problem is this:
I go to Microsoft to redeem the egift card, but it has no instructions beyond that. IT has NO CODE to enter at AMZ. Where is the CODE??? Where is the email they send me?
I'll keep searching for an answer.
So I usually buy Xbox Gift Cards from Amazon about once a month and I was able to use my Gift Card balance every time. But now you can only use a credit or debit card. I'm really disappointed that they did this. I know you couldn't buy visa or MasterCard gift cards because of potential money laundering, but this is ridiculous.
It doesnt work, it just takes me to https://rewards.bing.com/redeem/
Good day Bala, thanks for your question. I am glad to be able to provide assistance to you today. For this, you can try to clear up the cache on the browser that you are using and you can also try an alternative browser to see if it will make a difference and if it will still be the same then you can head over to the link below to check it directly with the MS Rewards Support as they have information and access to provide on what transpired on the issue that you have encountered and my apologies as well as this is a user to user forum and therefore we do not have inside access to be able to cross check this from our end.
https://go.microsoft.com/fwlink/p/?LinkID=823675
Regards,
Paul R.
Ok so on April I got the custom Amazon gift card option and redeemed all of my points for 32 dollars. On may, I no longer got that option and I was so confused about this and a subreddit in Microsoft rewards talked about it. Starting June I was going on the rewards tab and I saw the message saying new custom Amazon gift cards are here again. Did anyone not have custom gift cards before this change in may?
Hi, CharliePlayz.
Amazon Gift Cards is no longer an option in MS Rewards. This feature was retired a few years ago for new accounts and is only available for accounts that already existed and used this feature prior to the removal. Sorry about that, but you can only use the cards available in your redemption section.
https://rewards.microsoft.com/redeem/
Why did they remove the amazon gift card. I spent a long time trying to get it and now I cant because it is no longer purchasable.