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MLB Support
support.mlb.com › s › topic › 0TOQP000000JuPt4AK › ballpark-app-support
Ballpark App Support
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Discussions

PSA MLB Ballpark Data Breach
I got an email yesterday from MLB about suspicious activity and told to reset password. I looked online for any other reports and didn't see any, so I didn't click their link to change password out of caution and went straight to MLB site to do it. It did log me out from my mlb.com on the PC but my iphone and ipad still logged in. They should really add 2FA. More on reddit.com
🌐 r/NewYorkMets
85
126
July 4, 2025
Ballpark App Error Message showing
Mine won’t update to have my parking passes. I’m getting the same message. You ever get it worked out? More on reddit.com
🌐 r/mlb
17
2
February 9, 2024
Tickets not showing up in Ballpark app
Their customer service number will be active later in the day. I'd try that first. This has happened to me before and they do eventually show up unless there's some error with the account through which they were purchased. If all else fails, I'd just go to the ticket windows outside the stadium for help. More on reddit.com
🌐 r/KCRoyals
6
5
April 18, 2024
Can not accept tickets that were sent in Ballpark App
Hi did you resolve this and I am having the same issue. Have spoke to MLB customer service and AXS marketplace but nothing resolved? More on reddit.com
🌐 r/mlb
2
0
February 3, 2024
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MLB.com
mlb.com › cubs › apps › ballpark › frequently-asked-questions
MLB Ballpark App Frequently Asked Questions | Chicago Cubs
If you have any questions or require troubleshooting assistance with the MLB Ballpark app, please contact Customer Service online or call us toll-free at 866-244-2291 (US) or 315-203-6761 (International).
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MLB.com
mlb.com › mariners › apps › ballpark › frequently-asked-questions
MLB Ballpark App Frequently Asked Questions | Seattle Mariners
If you have any questions or require troubleshooting assistance with the MLB Ballpark app, please contact Customer Service online or call us toll-free at 866-244-2291 (US) or 315-203-6761 (International).
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MLB.com
mlb.com › cubs › ballpark › fan-services
Cubs Fan Services | Chicago Cubs
If anyone is interfering with your enjoyment of Wrigley Field, please contact the nearest Wrigley Field associate for assistance or send a text message to 773-839-0282 with the keyword "Friendly" and include your seat location and a description ...
Find elsewhere
🌐
MLB
mlb.com › tickets › help
Ticket Help | MLB.com
Encountering issues with your tickets or have any questions? Please contact the club directly for assistance
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App Store
apps.apple.com › us › app › mlb-ballpark › id513135722
MLB Ballpark App - App Store
Please fill in the following form https://mlb.force.com/MLBContactForm to provide additional information or for assistance. ... Bought my tickets a month early and they showed up in the app, even got a email the day before saying it was good ...
Rating: 4.7 ​ - ​ 1.13M votes
🌐
MLB
mlb.com › apps › ballpark
MLB Ballpark | MLB.com
The MLB Ballpark app delivers real-time updates through push notifications about gate openings, weather alerts, concession deals, and other time-sensitive information when users enable push notifications. Designed for both casual attendees and dedicated baseball enthusiasts, it consolidates essential services while adding unique elements to preserve and enhance the live baseball experience.
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MLB Network
mlb-network.pissedconsumer.com › customer-service.html
MLB Network Customer Service Phone Number (866) 800-1275, Email, Help Center
2 weeks ago - MLB Network has different contacts for communication with the company representatives. To find out general information about TV schedules or other topics related to television for baseball fans, call here: 201-520-6400.
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Google Play
play.google.com › store › apps › details
MLB Ballpark - Apps on Google Play
I called customer service well before the game and had to call at the game because the tickets still weren't there. I had to go down to the box office & show them the "solutions" weren't working. I kept getting error messages in the app. Finally, got some physical tickets in 5th inning ... MLB Advanced Media, L.P.
Rating: 4.5 ​ - ​ 181K votes
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MLB
mlb.com › athletics › apps › ballpark › frequently-asked-questions
MLB Ballpark App Frequently Asked Questions | Athletics
If you have any questions or require troubleshooting assistance with the MLB Ballpark app, please contact Customer Service online or call us toll-free at 866-244-2291 (US) or 315-203-6761 (International).
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PissedConsumer
major-league-baseball.pissedconsumer.com › customer-service.html
Major League Baseball Customer Service Phone Number (866) 800-1275, Email, Help Center
If you need to reach Major League ... inquiry. The Major League Baseball customer service team can be reached at [email protected] for customer feedback and complaints....
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MLB.com
mlb.com › cubs › official-information › contact
Contact the Cubs | Chicago Cubs
Cubs Customer Service: 800-THE-CUBS · Email us at [email protected] · Wrigley Field · 1060 West Addison · Chicago, IL 60613 · Wrigley Field Information Guide · Wrigley Field Questions?
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Reddit
reddit.com › r/newyorkmets › psa mlb ballpark data breach
r/NewYorkMets on Reddit: PSA MLB Ballpark Data Breach
July 4, 2025 -

Not sure how widespread this knowledge is or not but I feel it’s important people are aware of this. So about a month ago I bought tickets to see the Mets this upcoming Saturday the 13th. I’ve checked periodically to just look at the tickets and yesterday evening noticed they were suddenly forwarded to a random email without my knowledge.

Unable to get in contact with support since it was late in the day I then noticed this morning the tickets reappeared in my account barcode and all, but also showed a blank duplicate that they were forwarded at some point.

So this morning I called the Mets box office and it’s obvious they’re trying to be hush hush about things saying there was a data breach of the MLB ballpark app and that some high up supervisor had the tickets retracted and sent back to my account as if nothing happened and with no notice that there was a breach until I called them frantically. I was urged to reset my MLB password and would advise everyone here to do the same, this breach according to the rep first started last Saturday so it’s seems to be an in progress issue that’s yet to be resolved. Hope MLB adds two factor authentication ASAP and adds some sort of authentication method when forwarding tickets.

🌐
MiLB
milb.com › brooklyn › ballpark › policies
brooklyn-cyclones | Cyclones
Kosher Food Kosher Foods, including hot dogs, pretzels, peanuts, water, and soda are available at the ballpark, at specialty kiosks on the Concourse Level. ... Lost Children Lost children should be escorted to the nearest supervisor, usher, or uniformed security guard. Lost children can also report to, or be taken to the Fan Services Center to request a PA announcement.