If relighting a hot heater, always wait at least 5 minutes.

We will need to troubleshoot to identify your issue. The tilt switch and thermocouple are not relevant until we achieve ignition. If there is no gas flow, the first step is to remove and clean the main orifice.

May 12, 2013 - Napoleon PTH31GT Manual Online: Troubleshooting. Possible Causes For propane - improper lighting procedure. For natural gas - undersized supply line. Possible spider web or other debris. Dead battery / or installed incorrectly. Loose electrode wire or switch terminal wires. Improper...

September 4, 2013 - SAFETY CHECK Check for leak Your patio heater has been checked at all factory connections for leakage. To check the connections at the tube/regulator/cylinder. 1) Make leakage solution by mixing 1 part liquid dish soap and 3 parts water.

Cleaning The Outer Patio Heater Surface: Do not use abrasive cleaners or steel wool on any painted, por- celain or stainless steel parts of your Napoleon Patio Heater. Doing so will scratch the finish.

Parts for 12 models of Napoleon Patio Heaters. Parts Lists and photos available to help find your replacement parts.

September 5, 2016 - Napoleon PATIOFLAME GPFS40 Manual Online: Troubleshooting. EN Problem Low heat / Low flame when valve turned to high. Burners burn with yellow flame, accompanied by the smell of gas.

I do not recommend modifying or opening the heater, as they can be dangerous and should be examined by a qualified technician. You can find the instruction manual for this unit here. ... Feel free to reach out if you have any additional questions. Thank you for reaching out. ... I don't have a tank; I use natural gas. ... I have a napoleon outdoor NG patio heater (PTH55NSS-1) that won't light.

June 5, 2012 - (SEE LIGHTING INSTRUCTIONS PAGE10) Check for leak Your Patio Heater has been checked at all factory connections for leaks,To check at the Connection at the gas hose/regulator/cylinder.

June 12, 2025 - Contact Us We're here to help! For servicing, installation and parts please contact an authorized Napoleon Dealer. If you need to ask us a question about your Napoleon product, please complete the form and a Napoleon customer service representative will get back to you shortly. Find a Dealer

May 22, 2015 - test safety control (reset) You don't state whether this is a spark plug heater *or* Hot Surface Ignitor type. I made the assumption you were inquirung about a Spark Plug Heater. Disregard the list if the heater is an HSI type---- troubleshooting is different.

May 12, 2013 - Napoleon PTH31GT Manual Online: Parts List. Item # Description/Part # 1 Middle Plate - LH230-1-3-0 2 Control Box Assy - LH200-30 Includes: Burner LP - LH100-3-8-0 Burner NAT - LH200-3A-8-0 Pilot LP - LH100-3-7A-0 Pilot NAT - LH200-3A-7-0 Valve Assy LP - LH200-3-2-0 Valve Assy NAT -...

No troubleshooting manuals available for this model.

The visual appeal and radiant warmth of these modern, long life patio heaters are a welcome feature at popular hotels and resorts, fine restaurants and cafés, golf clubs, spas and ski lodges as well as residential patios. These lifestyle quality heaters are available for your own personal ...

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without prior notice due to on-going product improvements. Products may not be exactly as shown. Napoleon