Hello Janielu
Good Day
Thank you for publishing in Microsoft Community. We are happy to help you.
Based on the description you have shared; we understand that you want to Add a business email onto free outlook.
->May I please verify the type of account you are using? Is it an M365 work/school Exchange/IMAP/POP account or a Microsoft/personal account like Hotmail/outlook.com?
->Also, may I verify the outlook version you are using? (File >Office Account) What version of Outlook do I have? - Microsoft Support Please share a screenshot like below.
Since you posted in the classic outlook category and if this is the version you are using, I can guide you through the process of adding your email to your existing Outlook account. Here are the steps:
- Open Outlook >Click on File, and select Add Account
- Enter your business email address
- Drop down Advanced Options and check the option: Let me setup my account manually >Click on Connect
- If prompted, enter your password for the account and select Done
You can also refer to this article Add an email account to Outlook for Windows - Microsoft Support
After that kindly restart the outlook.
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We look forward to your reply. We will continue to assist you based on the information you provide. I sincerely appreciate your patience and cooperation.
Thank you in advance for your understanding.
Sincerely,
Shajia Afrin | Community Moderator
Hi there,
Wife is starting a new business and am helping her set it up. We've reserved the domain on Cloudflare (ex: herdomain.com) and have a basic site up and running using Canva. Next step was office apps, and creating a custom email (ex [email protected]). Got Microsoft 365 Apps for business subscription (trial for now). Saw guides about linking the domain, and this worked, and at least on the website, she has managed to create "[email protected]". However, anytime I try to sign into Outlook with this address it either doesn't, or times out, or just tells me there's an unknown error. Have tried on both outlook classic and new (didn't know there were 2 outlooks...) and get the same result.
Am I doing something wrong? Everything else seemed to go so well up until this point.
Thank you!
All I need is a business email and a few apps
Personal 365 outlook.com email to Business 365?
How do I create a business email address in Outlook.
Forcing New Outlook onto 365 for Business Outlook Users is bad and they should feel bad.
Should I use Outlook or Gmail for business email?
Use Outlook for your business email if you need a lot of email and cloud storage. Microsoft provides up to 50GB of mail storage and 1TB of cloud storage on all its Business plans. It’s also a good option for more productivity tools like a collaborative workspace or online video editor. Choose Gmail if you want an easier setup process and beginner-friendly interface or are more familiar with the Google Workspace productivity suite.
How do I create a professional email in Outlook?
To create a professional email in Outlook, you’ll first need to subscribe to a Microsoft 365 Business plan, which lets you add a custom domain to your email account to get a branded email address and not a generic “@outlook.com” one. After subscribing to a Microsoft 365 plan, create your new email address and finish setting up your account by adding a custom domain, inviting your team members, and installing the Microsoft 365 platform on your computer.
Videos
If I have a Personal 365 account with an outlook.com email address, can I use that email address if I upgrade to a Business 365 account? Or do I have to use a custom domain / email with Business 365?
Thanks!
New Outlook is a fine replacement for the Mail app in windows. Continuing to reinstall it and setting it as default for opening mail for business users is just a terrible way to do business.
It's fine. We are in the last stages of testing to get rid of 365 for Business completely (Word, Excel, Outlook, All).