Hello Janielu
Good Day
Thank you for publishing in Microsoft Community. We are happy to help you.
Based on the description you have shared; we understand that you want to Add a business email onto free outlook.
->May I please verify the type of account you are using? Is it an M365 work/school Exchange/IMAP/POP account or a Microsoft/personal account like Hotmail/outlook.com?
->Also, may I verify the outlook version you are using? (File >Office Account) What version of Outlook do I have? - Microsoft Support Please share a screenshot like below.
Since you posted in the classic outlook category and if this is the version you are using, I can guide you through the process of adding your email to your existing Outlook account. Here are the steps:
- Open Outlook >Click on File, and select Add Account
- Enter your business email address
- Drop down Advanced Options and check the option: Let me setup my account manually >Click on Connect
- If prompted, enter your password for the account and select Done
You can also refer to this article Add an email account to Outlook for Windows - Microsoft Support
After that kindly restart the outlook.
Please note that our initial response may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.
We look forward to your reply. We will continue to assist you based on the information you provide. I sincerely appreciate your patience and cooperation.
Thank you in advance for your understanding.
Sincerely,
Shajia Afrin | Community Moderator
Hi,
I recently lost access to a work account that I've had for over 5 years. It gave me a business email and access to Word, Excel, etc.
Now I have to get it on my own to continue working the way I do.
I don't need a website at this time, but I know I need find a place and register a domain? It has to be professional one not Gmail because I won't be able to register for webinars/conferences in my field without a professional email.
Then I have to go to Microsoft and get the business basic plan correct?
I want to use Outlook for this new business email account.
I don't need any consultants or paid services, I would like to set it up on my own.
Thank you.
Videos
Should I use Outlook or Gmail for business email?
Use Outlook for your business email if you need a lot of email and cloud storage. Microsoft provides up to 50GB of mail storage and 1TB of cloud storage on all its Business plans. It’s also a good option for more productivity tools like a collaborative workspace or online video editor. Choose Gmail if you want an easier setup process and beginner-friendly interface or are more familiar with the Google Workspace productivity suite.
How do I create a professional email in Outlook?
To create a professional email in Outlook, you’ll first need to subscribe to a Microsoft 365 Business plan, which lets you add a custom domain to your email account to get a branded email address and not a generic “@outlook.com” one. After subscribing to a Microsoft 365 plan, create your new email address and finish setting up your account by adding a custom domain, inviting your team members, and installing the Microsoft 365 platform on your computer.
I have an existing email hosted elsewhere that I'd like to manage via Outlook. Is this possible or do I need to pay for a 365 account?
Hey superfli!
Welcome to r/Outlook! This is a public community. To protect your privacy, do not post any personal information such as your email address, phone number, product key, password, or credit card number.
Please be sure to have read our Rules of Conduct and be cognisant of how the system works here.
Make sure that your flair is always set to Status: Open otherwise you may cease receiving responses from us.
-
Status: Open — Need help
-
Status: Pending Reply — Awaiting OP's response
-
Status: Resolved — Closed
Beware of scammers posting fake support numbers or 3rd party commercial products/services. Contact Microsoft Support if you need help.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
Custom domain is paid service only. $12.50 a month I think to get Exchange
Hello!
When I want to get a business plan started it seems that the only option is that it forces the onmicrosoft domain to you. But for example if a create and a personal account I can create it with a custom email straight away.
I can see that it reccomends using the DNS-server to get using your own domain... but is there a way to bypass all that and just create a business acount with your own email ?
If I have a Personal 365 account with an outlook.com email address, can I use that email address if I upgrade to a Business 365 account? Or do I have to use a custom domain / email with Business 365?
Thanks!