First thing's first, sorry for that picture quality. Took them from my couch, no clue how they translated to Reddit.

Alright, a friend and I are trying to play borderlands 3 but it won't let me join or do anything online. It says it's set to local play and wont let me change it to friends or anything else. It always gives me the network error saying that I need to be connected to SHIFT. But in the settings it says that I am connected.

Then it also says I have an offline connection, and whenever I try to go online, it gives me the same network error saying that "all active players must be connected to gearbox software shift" even though I'm the only one in the lobby.

I even tried logging into shift on my phone and making sure everything is FULLY set up and linked, which it all says it is. But it still won't let me go online. This problem has been several days now with several resets trying to fix the issue. I've gone through all the settings I can think fidgeting with cross play and stuff like that but it still won't let me on.

How do I fix this?

To note, my friend seems to have no issues with shift and being online. I have played online in the past, years ago, and it worked fine. But now it doesn't seem to.

inputting the link code into the gearbox shift account link website ends up with a "shift.gearboxsoftware.com is currently unable to handle this request." error. ive t tried on 2 different platforms and tried again multiple times days after my original attempt and all ended in the same result, is there anyway to fix this?

This applies for all the Borderlands games that use it, mainly 2 since I'm starting a coop session with a few friends for the first time soon, but I would appreciate info on the other 2, especially Pre-Sequel. I've already looked around a bit and got some info, but I couldn't find any mention of it on here, and I'd just feel better hearing from someone who's dealt with it personally. So, do the golden chests hold items I can't get normally, or just increased chance at better drops? Any skins or heads exclusive to the service, and if so, where's a list of them? Is all of this still up on PS3? How about PS4, and is there a difference in The Handsome Collection and the Legendary Collection? I'll add any other inquiries I think of later, if any. Thanks again!

Can anyone please help me i recently downloaded BL handsome collection and I’m trying to connect to shift. Everytime I do it it tells me “Connection failed to Gearbox Software Shift. Please try again later” I’ve tried everything and I’m on ps if anyone knows anything please help

When I go there and log in all i see is my profile. How do I redeem the code?