I'm trying to recover my account as I think my account got hacked. When trying to change passwords, I saw that my account was under a different email than usual and I'm trying to recover my account.

The Steam Support isn't really helpful and is actually rather bland in helping me. I need to submit a support ticket but there's no obvious button for that.

Let's say someone dumb AF (me) got mad at steam support because a certain package didn't get to me in a time sensitive time and I told them off in the support ticket mad, but then got said package in the last minute, so I closed the ticket. Do they still see that or na? So embarrassing and feel bad but the package is like a 700$ product so I mean i obviously wasn't happy about it. I got it tho, still though, do they see that response? Or is it basically "deleted" on their end

I keep getting an error trying to activate my product key, Steam says contact Steam at the below link, there is no link, I go to the Support site and the link for contacting Steam redirects back to the Support site. It's impossible to create a support ticket. Is Support just down?

My account got hijacked 9 days ago, and I submitted a support ticket immediately, however, there is no reply yet. I was wondering if I should close this ticket and submit a new one, or to just keep waiting for a reply from steam support.

UPDATE: Thanks for telling me to sit tight and wait! I just got my account back today.

Hello, I've been searching for a while on how to reach Steam support to make a ticket or send email and it seems like all my research are sending me to the exact same website : https://help.steampowered.com/en/

I only want to send them a Ticket to ask them a question, anyone can help me please, I am lost!

Thank you.

Hello, I've been hacked, and my email address have been chanhed to the hacker. I can't access my steam account, and steam dont send me a code to change my address back. How can I create a ticket without access to steam?

As the title says, where can I submit a support ticket to the steam support? I keep being redirected to the same page (https://help.steampowered.com/en/) and there's no button or anything to submit a support ticket. Also the info I'm looking for is not there.

I've been trying to redeem a gift all day and all it says is "There was a problem redeeming the gift. Please try again later, or contact Steam Support for assistance.".

I just want to give a MASSIVE THANK YOU to Steam Support for being unbelievably quick and effective! My email got hacked recently, and within a few hours, the Steam team had already helped me recover my account and made sure everything was secure. Seriously, you guys are on another level!

Meanwhile, the neighbor (you know, that other store that have a famous battleroyale) still hasn’t managed to help me recover my account, even after weeks of waiting. But hey, who needs good support when you have... uh, well, nothing, I guess?

Anyway, Steam, you’re the real MVP! Thanks for actually caring about your players. 🙌"

I have been on a great fucking hunt trying to make a support ticket on a subject I will not be discussing here and every time I think I've struck gold, it just puts me back at the god damn main support page. It used to be so much easier, but it seems Valve tries really hard for you not to make a ticket.

Yes I know that through certain games etc. you can get a ticket to pop up, but it shouldn't be so hard to find a "create ticket" button. The problem is that they aren't under the subjects that would qualify for my ticket.

I have been attempting to get a refund for over 2 weeks now, I had been developing a case but also submitted several tickets just over a week ago.

Recently my newest submission was entirely deleted and I am unsure why, I was not warned, commented, or informed in any form, I don't even have the ticket of the incident.

Does anyone have any information on the matter? For awareness I have been trying to acquire a refund through my Consumer Law and have been denied on several accounts, which I have found to be unjustified.

Edit: I am on day 2 since submitting the ticket.

My account was stolen today and I still didnt got a response from them.

Any ideas how long will it take for Support to repond?

They worked with me for a week straight troubleshooting my steamdeck (to no avail unfortunately) and even though I am pretty tech literate and had already tried most of what they were asking it was nice to see how involved they were and how knowledgeable they were.

eventually I sent it away for RMA and it was taking quite a while so I asked them for an update and they gave me a free game for the extended wait time. Literally the day after this I got the shipping notification for my deck and it got back to me working as of yesterday

Im having a problem with badge glitches and there is no section for them in the support so i cant create a ticket for it

here is the ticket Id : WQ-61CD-FDQR-W6FS

How? How to open a steam support ticket?

I know this sounds dumb but please bear with me. This is not a specific request. It is a general questions because steam is mindboggling.

Let me start from the beginning: My brother managed to get his steam Account stolen. Now, I have the thankful task of recovering it. I tried reseting password, locking the account etc.

To make it short Im trying to open a steam support ticket.

But it is impossible, literally impossible.

It either asks me to change the password, which doesnt help because i cant login even with a changed password, secondly I need to unlock the account (not important for now)

What I need is a steam support ticket.

The following link is supposed to provide me with one.

Where, literally where, do I need to go from here.

https://support.steampowered.com/kb_article.php?ref=2347-qdfn-4366

How to get to a support ticket for a stolen account, please?