I had the $18 insurance on 5 phones. Took 2 in to replace screens and still paid $150 for each screen replacement. Just consider it’s the insurance plus replacement fees. I found an alternative screen replacement which only cost $50 each phone. The insurance was a waste of money. Answer from MindB4MattR on reddit.com
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T-Mobile
t-mobile.com › support › devices › protectionandlt360andgt-and-device-protection
Protection 360® and device protection | T-Mobile Support
File claims online at www.mytmoclaim.com or in the Protection 360 app on Android or iOS. Once your claim is approved, a deductible based on your device tier and the type of claim plus tax, if applicable, will be collected from you by credit ...
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Reddit
reddit.com › r/tmobile › protection 360--worth it or not?
r/tmobile on Reddit: Protection 360--worth it or not?
July 27, 2023 -

Hey all, I will be switching to T-mobile in the near future and am looking for honest positive or negative opinions as to whether Protection 360 is worth it. Hopefully I will be getting the $0/a month S23, and having an $18 monthly charge kind of defeats the purpose of having a free phone. I am always super careful with my phones and I've never had one break---however usually I get a phone around $300 or less so I've never been too worried about it either.

Bonus question: If I don't get P360 and something DOES happen, do I owe the whole balance or just what hasn't been "paid" off? And could I potentially just put the sim card in another unlocked phone until the 2 years is up and nobody would ever be the wiser?

Discussions

Protection 360 Tier 5 TE FROM TMOBILE VS … - Apple Community
I just got a iphone 15 plus from T Mobile & it has Protection 360 Tier 5 TE - do I also need to pay for Apple Care as well? More on discussions.apple.com
🌐 discussions.apple.com
January 6, 2025
AppleCare+ & Protection 360 Tier 5

When you did the upgrade in the Apple store, they should have updated the covered IMEI to your new phones IMEI. If they did not do so, you currently don't have any coverage on the 11 Pro Max. Fair warning.

More on reddit.com
🌐 r/tmobile
9
11
November 4, 2017
Protection 360--worth it or not?
I had the $18 insurance on 5 phones. Took 2 in to replace screens and still paid $150 for each screen replacement. Just consider it’s the insurance plus replacement fees. I found an alternative screen replacement which only cost $50 each phone. The insurance was a waste of money. More on reddit.com
🌐 r/tmobile
81
23
July 27, 2023
Is Protection 360 necessary for a financed phone from T-mobile now?
Protection plans are never required with a phone purchase. It hurts the rep’s metric to not sell it. If the insurance is cancelled within 3 months or 6 months ( can’t remember) it’s a charge back. Call in to CS and have them remove and credit you back for it More on reddit.com
🌐 r/tmobile
10
2
February 15, 2023
People also ask

Can · T-Mobile · for Business accounts purchase Protection 360?
Yes, Protection 360 may be added to eligible devices on a · T-Mobile · for Business account.
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t-mobile.com
t-mobile.com › benefits › phone-protection-plans
Cell Phone Insurance & Protection Plan: P360 | T-Mobile
When can I add Protection 360?
We recommend protecting your phone or device at the time of purchase, but if you prefer to add Protection 360 afterward, the device will need to pass a visual mechanical inspection in a · T-Mobile · store. Adding Protection 360 is optional and may be canceled at any time. In New York, other plans are available. For more information about the New York plans visit mytmoclaim.com/nybrochure. Protection 360 is not available for · prepaid customers.
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t-mobile.com
t-mobile.com › benefits › phone-protection-plans
Cell Phone Insurance & Protection Plan: P360 | T-Mobile
What devices does McAfee Security for · T-Mobile · with ID Protection support?
McAfee Security for · T-Mobile · with ID Protection supports PCs, Macs, smartphones and tablets running the following operating systems: · Windows · macOS · Android · iOS · ChromeOS · You can add the McAfee Security for · with ID Protection software to up to 10 eligible household devices.
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t-mobile.com
t-mobile.com › benefits › phone-protection-plans
Cell Phone Insurance & Protection Plan: P360 | T-Mobile
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T-Mobile
t-mobile.com › benefits › phone-protection-plans
Cell Phone Insurance & Protection Plan: P360 | T-Mobile
Protection 360™ covers loss, theft, and unlimited claims for accidental damage—including $0 broken screen repairs—and a whole lot more.
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Myphpinfo
myphpinfo.com › terms
Program Info | T-Mobile JUMP! | Assurant
Get information about T-Mobile JUMP! and paid-in-advance offers. Assurant has you covered.
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T-Mobile Premium Handset Protection
mytmoclaim.com › nwbrochure
Protection 360
Your session will end in · You will be redirected back to the home screen if you do not click continue
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T-Mobile
t-mobile.com › t-mobile community › home & business internet › plans & features
Protection 360 Tier 5 TE | T-Mobile Community
July 2, 2024 - Protection 360 Tier 5 TE- what is this? And is it worth the $18/month I’ve been paying?
Find elsewhere
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T-Mobile
tmopdp.co › media › kdjhbb50 › tmp360-ny-byod-eff-oct-1-2024.pdf pdf
t-mobile p360 byod device protection new york sample ...
five (5) during any rolling twelve (12) month period beginning with the date of the first repair or
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Manuals+
manuals.plus › m › 8a9da294ae8184bb36747c9c8c1fab24e16b3c828e0a6f4c485ad9a2e7d40617
T-Mobile Protection<360>® Deductible and Fee Schedule
Free online manuals and user guides for appliances, electronics, vehicles, and tools. Search by brand or model and download PDFs to support repair.
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Apple Community
discussions.apple.com › thread › 255917231
Protection 360 Tier 5 TE FROM TMOBILE VS … - Apple Community
January 6, 2025 - I just got a iphone 15 plus from T Mobile & it has Protection 360 Tier 5 TE - do I also need to pay for Apple Care as well?
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Myphpinfo
myphpinfo.com › media › ymzb3p3z › cl13972-0822-tmo-nw-eng-brochureonepager.pdf pdf
PROTECTION. UPGRADES. SUPPORT.
• T-Mobile employees aren’t licensed insurance agents, and aren’t qualified or authorized to assess the adequacy · of your existing coverages. This program may duplicate other coverages you may have, such as homeowners and · renters insurance. This program would cover you before any other insurance. You may check with your licensed ... • For accidental damage, loss or theft, you’re allowed up to five covered claims for Protection<360>, or two covered
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T-Mobile
t-mobile.com › t-mobile community › devices › apple
Please cancel the PROTECTION PLAN (240) 476-7664 Protection 360 Tier 5 TE $18.00 | T-Mobile Community
July 2, 2024 - Please cancel the PROTECTION PLAN(240) 476-****Protection 360 Tier 5 TE $18.00 immediatelyI don’t want it on either phone. Thank you,Julian &...
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Insurify
insurify.com › device insurance › t mobile
T-Mobile Device Insurance Review | Insurify
November 24, 2025 - T-Mobile charges a monthly fee for Protection 360. The price depends on the “tier” of your device. For example, the iPhone 16 is in tier 5. It’s an internal system that the company uses based on device value.
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T-Mobile
t-mobile.com › t-mobile community › postpaid › accounts & services
Protection 360 vs Apple Care | T-Mobile Community
August 1, 2022 - Is there any reason to pay for protection 360 when you have apple care for your iphone? I tried to remove this feature (protection 360) but of course you have to speak to a rep first, I’m assuming so they can convince you not to remove it. Chat and email are non-existent for this step, so you have to talk via phone with someone so they can give you their best pitch I’m assuming.
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T-Mobile
t-mobile.com › t-mobile community › postpaid › accounts & services
360 protection is a joke! | T-Mobile Community
October 8, 2025 - 0$ front screen cost sounds good unless you live on state of kansas! was told there's not one place on the state to take my phone for this free repair but...
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University of Nevada, Las Vegas
unlv.edu › sites › default › files › page_files › 27 › TMobile_Protection.pdf pdf
effective April 15, 2020. DEVICE LIST PROTECTION<360> ...
For basic Device Protection accidental damage or loss/theft, you get up to · two claims in any one 12-month period based on the date of the first repair ... T-Mobile network. The cost is determined by device tier and will be separately itemized on your
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YouTube
youtube.com › watch
T-Mobile Protection 360 Explained: Coverage, Costs & Is It Worth It? - YouTube
Ever noticed T-Mobile Protection 360 on your bill and wondered if it’s actually worth the money?In this video, I’ll break down everything you need to know—wh...
Published   September 5, 2025
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T-mobileusvi
t-mobileusvi.com › actualizacion-plan-de-proteccion
T-Mobile Puerto Rico
The Protection <360>® app by Assurant® 5 (formerly TechPHD by Assurant®): access to live technical support for your connected devices. True Key™ premium password management: forget about having to remember numerous passwords and keep your account secure. McAfee® Security for T-Mobile with ...
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T-Mobile
t-mobile.com › t-mobile community › postpaid › accounts & services
How To Cancel Protection 360? | T-Mobile Community
March 6, 2022 - How can I cancel my T-Mobile Protection 360 coverage? protection 360 · Reply · Start a Discussion · 2 years ago · Laurent112 · 2 years ago · brinsonj · 3 years ago · magenta10308991 · 7 years ago · magenta10432546 · 8 months ago · Alynettej31 · 2 hours ago ·
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T-Mobile
t-mobile.com › t-mobile community › home & business internet › plans & features
What happened to 360 protection? | T-Mobile Community
May 20, 2023 - I’ve been using 360 protection since it came out, replaced many damaged phones, 100 dollars, new one in mail. I’ve just upgraded to a Samsung S23...
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Assurant
tmobile.assurant.com
My Account
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