I sold a 4lb household item online and need to ship the item to a buyer in another state. Due to the pandemic, I don't want to go to a UPS store to drop off the package.
In the past, I usually have my buyers purchase a USPS shipping label, and I do the USPS schedule-a-pickup option (where USPS comes and picks up my package straight from my front door). However, this time I I accidentally had the buyer purchase a UPS shipping label instead of a USPS shipping label.
My question is: Does UPS charge a fee for scheduling a pick-up from my home? I am looking at the "UPS On-Call Pickup" option, and the website information is unclear. If UPS does charge a fee, how much is it? And does the fee get charged to the shipper (me) or to the receiver (buyer)?
I went to UPS today to pick up a package that I changed to in store pick up. I showed my ID and then the employee said it’s a $5 fee. He then asked if I could pay cash. I remembered seeing that there would be a $6.99 fee for pick up when I redirected the package online, but I couldn’t remember if I paid it already. I gave him the money and then later checked my bank statement to see that I had already paid the pick up fee. Now, I know it’s only $5, but I want to know if this was a legit charge or something this individual store is trying to tack on.