I bought a visa prepaid card at target for $100. Tried to use it for google play, and when that didn’t work I tried it with a few different websites and nothing worked. I’ve tried using it in person too and it said chip error or something like that.

I went back to target to ask and they said call the number on the back of the card. I did and it’s just a robot listing FAQs and telling you the balance on your card. My balance is full. But the card still doesn’t work. It’s been over a week at this point. I don’t want to have lost $100. I also talked to visa customer support & they said they couldn’t help & I had to call the number on the back of the card BUT IT’S NOT A REAL HUMAN.

Also I’m 17M cause it says to include age & gender in the post, though I don’t see if it’s relevant. If they have to send me a new card that’ll be a problem cause I can’t have it sent to my house, my parents will take it lol. I’d need to pick it up in person. But first i need to find out how to talk to an actual person for customer service 😭

I have been trying to call 888-524-1283 to get help with my gift card that was scammed but anytime i entered in the zip code it said it was incorrect. I have entered my zip code, the zip code of the place that issued the card but none work. The person that scammed me already bought something using it so I could use that zip of the place they bought something from but thats all I can think of. I wish they had an email but when I contacted visa they just told me to call that number.

Edit: I used the zipcode of the company and it didnt work. The company name is GOOLD MOON, LLC btw

I've been trying to use a VISA vanilla gift card I got for my birthday a couple days ago. Every site has asked me for a Zip Code, and I've tried inputting my own, and the one of the store it was bought at. Neither worked. I also tried inputting the zip code of the person who bought it for me. I activated the card on the vanilla visa gift card site, but contrary to what I've seen, there wasn't a Zip Code option for where to set a zip code, though others had one on the very same site. As I was trying, I went back to the balance checking page on the vanilla visa gift card site, and it said:

ON HOLD Your Card is unable to be used at this time. Please immediately call the customer service number on the back of your Card.

However, the number on the back of the card is always a robot with 3 options. FAQs, Check my Balance, or Report my card stolen or missing. I really have trouble with using most robotic over-the-phone interactions, and almost always do better talking to a real person, however, there doesn't seem to be a way to get help from one. Only the robot, and my problem isn't one of the three things it offers help with.

I'm scared that some website got ahold of my card number and is stealing the money. The card had 100 dollars on it and I really can't afford to waste that kind of money right now.

If anyone has any insight on what to do or who to call, that would be really helpful right now.

Thank you.