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CA
ftb.ca.gov › about-ftb › newsroom › tax-news › february-2020 › avoid-a-problem-by-using-web-pay.html
Avoid a problem by using Web Pay - Franchise Tax Board
Subscribe to get monthly updates on tax laws, policies, and events. ... Many things are worth repeating, and we believe this is one of them. Using Web Pay is a safe and simple way to avoid problems and the extra work that comes when someone mails a payment to us and that payment isn’t timely credited to their account.
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Reddit
reddit.com › r/personalfinance › my dad just paid thousands of dollars in taxes online to franchise tax board
r/personalfinance on Reddit: My dad just paid thousands of dollars in taxes online to Franchise Tax Board
June 18, 2024 -

My dad had a seizure 2 years ago and has been on medication since. He hasn't had any more but he's had a few amnesia-like episodes. My parents just called me and said they got a notice from the IRS for over $100k in back taxes. My dad has always taken care of bills and has had no issues so mom thought all was good.

They've been getting statements saying they owe for a couple of days now. I have not seen the statements. They had a CPA help them and we all thought everything was okay. I have access to their accounts only and see my dad has written 6 checks to FTB exceeding $100k in the last two days all online from his bank app.

I cannot get over until tomorrow but I am terrified right now. If those checks went to the IRS and it is not owed, do they get that back?

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Reddit
reddit.com › r/tax › state of california franchise tax board never seems to have received my payment
r/tax on Reddit: State of California Franchise Tax Board never seems to have received my payment
June 18, 2024 -

Sometime in August, I received a letter from the State of California claiming that I owed somewhere around $1,100 dollars for the 2019 tax year.

I paid it through fta.ca.gov without creating an account; I just using WebPay. I see the proof in Wise that the payment was sent, and I have a confirmation number for the payment from ftb.ca.gov via e-email. The payment was initiated on June 29, and my account was debited on July 2.

I just got a letter saying that as of August 5, 2024, my account balance is $1,115.36 for the same tax year.

Has this ever happened to anyone? I guess there can be a lag between when they process the payment and when they sent me the letter, but the notice date is August 5, 2024, and that's over one month of lag, which is kind of unbelievable.

I guess the next step is to call them during business hours and figure out what happened?

EDIT: I'm fairly sure I chose the wrong payment time when I paid on WebPay. Thanks to u/iamoneofscottstots for helping me root-cause.

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CA
ftb.ca.gov › pay › bank-account › index.asp
Pay by bank account (Web Pay) - Franchise Tax Board - CA.gov
If an entity is unable to use Web ... other payment options. ... This link will take you to an external website that FTB does not own or control. We are not responsible for the privacy practices or content of the external site. If you proceed, you are subject to the privacy practices of the new site. ... This Google™ translation feature, provided on the Franchise Tax Board (FTB) website, ...
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CA
ftb.ca.gov › pay › index.html
Pay | FTB.ca.gov
All of FTB’s payment options are described on our payment options page. Your FTB account balance is subject to accruing interest and applicable penalties until paid in full. ... This link will take you to an external website that FTB does not own or control. We are not responsible for the privacy practices or content of the external site. If you proceed, you are subject to the privacy practices of the new site. ... This Google™ translation feature, provided on the Franchise Tax Board ...
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Reddit
reddit.com › r/tax › california franchise tax board - received a letter but already paid
r/tax on Reddit: California Franchise Tax Board - Received a Letter but Already Paid
April 19, 2024 -

I received a notice of balance due from the California Franchise Tax Board for $1,645. $1,505 as the prepayment tax assessment and $140 for underpayment penalties.

However, I paid the $1,505 back in February. I have the confirmation number. I've been trying to call the FTB but have been unable to connect with anyone for the past 3 days.

Should I make the $140 payment online and just forget about it? The payment is due on 5/29. I requested to open an account but am waiting on a pin number that will arrive via mail after this date so I can see my payment history online.

This is the first year I've had to file with California as an S-Corp so I'm new to all this.

Any help would be greatly appreciated!

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CA
ftb.ca.gov › pay › mandatory-e-pay.html
Mandatory e-Pay for individuals - Franchise Tax Board - CA.gov
You’ll be subject to a mandatory e-pay penalty if you don’t comply with the electronic payment requirements. ... This link will take you to an external website that FTB does not own or control. We are not responsible for the privacy practices or content of the external site. If you proceed, you are subject to the privacy practices of the new site. ... This Google™ translation feature, provided on the Franchise Tax Board (FTB) website, is for general information only.
Find elsewhere
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CA
ftb.ca.gov › pay › payment-options.html
Payment options | FTB.ca.gov
Visit disaster declaration tax payments for more information. ... This link will take you to an external website that FTB does not own or control. We are not responsible for the privacy practices or content of the external site. If you proceed, you are subject to the privacy practices of the new site. ... This Google™ translation feature, provided on the Franchise Tax Board ...
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Reddit
reddit.com › r/tax › does anyone ever get through to the ca franchise tax board hotline?
r/tax on Reddit: Does anyone ever get through to the CA Franchise Tax Board hotline?
May 1, 2025 -

I've tried daily since receiving an erroneous billing notice. I get through the 2min 30sec phone tree to where someone might pick up or put me on hold, it rings once, and then a recorded voice says in two languages something to the effect of "we're too busy to take your call, try our website or call again later, bye!" and hangs up on me.

(How do I know the bill is erroneous? When I filed my state LLC return in Feb, I didn't have a Secretary of State-issued registered entity number. I created one and paid FTB on time for Apr 15 using a guest payment profile, but they apparently do not cross-reference the business name or FEIN to the tax return. In hindsight I should have had my tax preparer wait to file until I had the state entity ID, but I didn't know this would be an issue).

Although I was able to pay the correct amount owed on time, the FTB doesn't know that because the entity ID and business address don't match my tax return (tax preparer also used my home address instead of office :/).

I do not default to the phone but I have accepted that I need to talk to a person to resolve this. When I tried to create a MyFTB account, a clearly marked text box says "if your address doesn't match your return, call us first" so I can't even try to resolve this online.

UPDATE: I got through by calling at exactly 8am (thank you to commenters who suggested this). Was on hold for about 25 minutes before I got connected to someone. That person put me on hold a couple of times to look things up for about 2-5 mins each. Ultimately I'll have to call back in 3-4 weeks when the correct payments I made in April have been processed internally, because they are unable to apply those payments to the erroneous bill until then.

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Reddit
reddit.com › r/tax › ca llc $800 franchise tax payment confusion – ftb won't accept my sam.gov uei
r/tax on Reddit: CA LLC $800 Franchise Tax Payment Confusion – FTB Won't Accept My SAM.gov UEI
October 14, 2025 -

Hello everyone,

I recently set up my Limited Liability Company (LLC) in California and am running into major confusion regarding the mandatory initial $800 Franchise Tax payment to the Franchise Tax Board (FTB).

Here is the situation:

  1. The Goal: I am trying to make the first payment via the FTB website's online payment system.

  2. FTB's Requirement: The FTB system asks for an "Entity ID" or "CA SOS ID" to proceed with the payment.

  3. The Mix-up: I registered my LLC with SAM.gov and received a UEI (Unique Entity Identifier) to use as my entity ID. The UEI is a long alpha-numeric code (letters and numbers combined).

  4. The Problem: The FTB payment portal is rejecting this UEI, stating that it will only accept a numeric ID.

This is where I'm completely stuck.

  • What exactly is the numeric ID that the FTB is looking for?

  • Should I be using the 7- or 12-digit number provided by the California Secretary of State (CA SOS ID)?

  • Or are they asking for my Employer Identification Number (EIN), which I received from the IRS?

  • Have others run into this issue when paying the initial $800 fee?

Any advice from someone who has successfully navigated this process would be greatly appreciated. I want to pay this fee on time but cannot get past this ID field!

Thank you in advance for your help!

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Reddit
reddit.com › r/tax › is this legit? franchise tax board
r/tax on Reddit: Is this legit? Franchise Tax Board
January 25, 2020 -

My husband received a State Income Tax Due Notice from California Franchise Tax Board but we are not living in California (we are in VA) nor we have lived there. I keep calling the hotline number but it doesn't connect. We also don't have an account from them even use the chat help. I noticed the PO box number is different from the website's letter sample PO box number but everything else looks legit for online payments. Thank you for any response.

Edit: I searched that the PO box is for FTB's Lien payoff. What does this mean!

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CA
ftb.ca.gov › about-ftb › newsroom › tax-news › december-2020 › using-web-pay-verify-payment.html
Using Web Pay is safe and simple, but remember to verify payment | FTB.ca.gov
Visit our April Tax News article, ... (Web Pay) for businesses, for more information. ... This link will take you to an external website that FTB does not own or control. We are not responsible for the privacy practices or content of the external site. If you proceed, you are subject to the privacy practices of the new site. ... This Google™ translation feature, provided on the Franchise Tax Board (FTB) website, ...
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Reddit
reddit.com › r/personalfinance › how can i pay my ca state taxes?
r/personalfinance on Reddit: How can I pay my CA state taxes?
April 26, 2025 -

I’ve never owed state before. I thought I could pay on the irs website but apparently not. Which also means I put money towards nothing? Can I get that money back? Wtf. I feel dumb as shit. I at least didn’t try to pay the full amount on IRS but still pretty stupid that I put any money there.

I tried aci payments but I’m locked out. Access denied. Reached out to customer support and haven’t gotten anything in days. It won’t let me login.

I’m just a dumb girly trying to pay my goddamn taxes and struggling.

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CA
ftb.ca.gov › about-ftb › newsroom › tax-news › april-2020 › all-about-business.html
All About Business | FTB.ca.gov
We also recommend that your client enters their email address so they will receive an email confirmation that their payment request was received. ... This link will take you to an external website that FTB does not own or control. We are not responsible for the privacy practices or content of the external site. If you proceed, you are subject to the privacy practices of the new site. ... This Google™ translation feature, provided on the Franchise Tax Board (FTB) website, is for general information only.
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CA
ftb.ca.gov › about-ftb › newsroom › news-releases › 2023-03-web-pay-alternatives.html
Web Pay alternatives | FTB.ca.gov
The triggering payment does not need to be made electronically. ... This link will take you to an external website that FTB does not own or control. We are not responsible for the privacy practices or content of the external site. If you proceed, you are subject to the privacy practices of the new site. ... This Google™ translation feature, provided on the Franchise Tax Board ...
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CA
ftb.ca.gov › pay › bank-account › help-with-bank-account-payments.html
Help with bank account payments (Web Pay) | FTB.ca.gov
Review and submit your payment. Print or save the confirmation page for your records. ... This link will take you to an external website that FTB does not own or control. We are not responsible for the privacy practices or content of the external site. If you proceed, you are subject to the privacy practices of the new site. ... This Google™ translation feature, provided on the Franchise Tax Board ...