Same thing happened to me. Was playing FFXIV both monitors froze then went black. I rebooted and only main monitor was working and RX 9070 XT showed disabled. Tried to enable it and got error 31 and it wouldn't enable. Tried to run AMD adrenalin and it went into an endless loop of saying incompatible and reinstalling over and over. I redownloaded it from your link and it reinstalled and all is well! Answer from KhaotickAkaria on reddit.com
Microsoft Support
support.microsoft.com › en-us › topic › error-codes-in-device-manager-in-windows-524e9e89-4dee-8883-0afa-6bca0456324e
Error codes in Device Manager in Windows - Microsoft Support
The device driver may be corrupted, or you are runningout of memory; the system is running low on system memory and may need to free up or add more memory. ... If the computer has insufficient memory to run the device, you can close some applications to make memory available.
Reddit
reddit.com › r/amdhelp › this device is not working properly because windows cannot load the drivers required for this device. (code 31)
r/AMDHelp on Reddit: This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
February 8, 2022 -
I recently notice my gpu having problems so i checked the device manager and i see the driver disabled because it had a error when the pc starts up, cant start amd software, and when i enable it, it says This device is not working properly because Windows cannot load the drivers required for this device. (Code 31), i reinstalled the drivers and factory reset them, but, i keep having to reinstall the drivers, any help?
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I keep on getting this, every time Windows 11 updates. The Drivers unload and defaults back the Microsoft Display Driver. Sure Uninstalling and re-installing the drivers work. But I shouldn't have to go through this every month. Please sort your shit out AMD.
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Leaving this for my steps if anyone runs into this. Crashed while playing a game, both monitors went black and after a while one was connected and I was able to restart from there. On reboot, right monitor is not picking up my gpu (5700) but the left monitor is fine. Swapping cables does nothing. Initially I tried running the AMD Software: Adrenalin Edition app i had on my pc to reinstall drivers and all that, access denied pops up and says something is incompatible. Device manager has initial status of my GPU as disabled with Code 22. I reenable it and it is now listed as Code 31. I shut my pc off for like 5 mins to let my dog out, relaunch it and still have the error. Reinstall the AMD Software: Adrenalin Edition app from the website ( AMD Software: Adrenalin Edition™ Application - download link) Download works fine and suddenly my right monitor recognizes the gpu again and functions as normal.
Code 31 error on Windows 11 PC
Hello, I am trying to connect my PS4 controller to my new Windows 11 mini PC using a bluetooth adapter. There is a driver error appearing next to the bluetooth adapter on my Device Manager list and the error under device status is as… More on learn.microsoft.com
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August 17, 2024How to fix error code 31 on bluetooth adapter?
I've been having issues with bluetooth and when I check device manager I notice something called "Generic Bluetooth Adapter". I dont know what it is and it also has the Error Code 31 "This device is not working properly because Windows… More on learn.microsoft.com
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December 27, 2025graphics card error
having trouble playing games in general, looking in device manager under display adapters, there is an error with the graphics card, below is the error message, is there any way to fix this? This device is not working properly because Windows cannot load… More on learn.microsoft.com
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November 1, 2025This device is not working properly because Windows cannot load the drivers required for this device...
Hello everyone I trued to connect my Samsung S60D soundbar to my PC using the HDMI port on the motherboard. Initially, it worked without any issues for a day or two but then it suddenly stopped functioning. I tested the soundbar with my TV and it worked fine. However, when I checked under... More on windows11forums.com
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June 1, 2024Microsoft Learn
learn.microsoft.com › en-us › answers › questions › 5816474 › mtp-usb-device-code-31-error-windows-cannot-load-r
MTP USB Device Code 31 Error – Windows cannot load required drivers (Windows 11) - Microsoft Q&A
March 10, 2026 - Follow these steps specifically for the MTP entry that shows Code 31: Open Device Manager. Under Other devices, right‑click the MTP (or MTP USB Device) that has the warning icon.
Lifewire
lifewire.com › how-to-fix-code-31-errors-2623184
How to Fix Code 31 Errors in Windows
August 2, 2024 - If so, it's possible that the change you made caused the Code 31 error. Undo the change if you can, restart your PC, and then check again for the Code 31 error. Roll back the driver to a version prior to your updates.
Microsoft Learn
learn.microsoft.com › en-us › answers › questions › 3978351 › code-31-error-on-windows-11-pc
Code 31 error on Windows 11 PC - Microsoft Q&A
August 17, 2024 - Your mini PC is experiencing a problem with the Bluetooth device not starting properly. Your Bluetooth adapter is failing to start with error code 31, which seems to be related to your mini PC not being able to load the driver correctly.
Intel
intel.com › product support › graphics
Resolve Error Code 31 for Intel® Graphics
Microsoft* recommends reinstalling your Graphics Driver to resolve Code 31 errors, as per this article: Error codes in Device Manager in Windows. We recommend performing a clean install of the latest graphics drivers provided by the system ...
Driver Easy
drivereasy.com › home › knowledge base › common errors › how to fix error code 31 in windows
How to Fix Error Code 31 in Windows - Driver Easy
December 7, 2023 - So there may be something wrong with the device driver. The missing or outdated drivers can cause the problem. You can try to update the drivers to fix Code 31 in your computer, no matter if it’s Nvidia card drivers or AMD drivers.
The Windows Club
thewindowsclub.com › the windows club › fix network adapter code 31 error on windows 11/10
Fix Network Adapter Code 31 error on Windows 11/10
February 5, 2025 - I hope this post helps you! Add TheWindowsClub as a Preferred Source on Google Search · One of the easiest and most common fixes is to update the network adapter driver. In Device Manager, select the network adapter, press, and hold (or ...
MajorGeeks
majorgeeks.com › tutorials and video guides › code 31 - this device is not working properly because windows cannot load the drivers required for this device
Code 31 - This Device Is Not Working Properly Because Windows Cannot Load the Drivers Required for This Device - MajorGeeks
June 20, 2023 - If you're receiving the Code 31 ... this is the rare understandable error message. You need to update your drivers and if all else fails, reinstall the drivers....
JustAnswer
justanswer.com › software › nvflq-correct-code-31-issue-device-not-working.html
How to Fix Code 31: Windows Cannot Load the Drivers Required for This Device
January 10, 2024 - First, uninstall and reinstall the WiFi adapter driver via Device Manager. Update the driver from HP’s official website or use Windows Update. If unresolved, run the Network Troubleshooter and reset network settings.
Kapilarya
kapilarya.com › windows 11 › fix: device error code 31 in windows 10
Fix: Device error code 31 in Windows 11/10
April 1, 2025 - When Windows fails to get the exact or working drivers, you will receive the error code 31 on your system. Here are some suggestion you can try to fix this problem. ... The most common and working solution for this problem is to reinstall the device.
Microsoft Learn
learn.microsoft.com › en-us › answers › questions › 5683488 › how-to-fix-error-code-31-on-bluetooth-adapter
How to fix error code 31 on bluetooth adapter? - Microsoft Q&A
December 27, 2025 - Update the Device Driver: Go to Device Manager, right-click on the "Generic Bluetooth Adapter", and select "Update Driver". Choose the option to search automatically for updated driver software.
Intel
intel.com › product support › wireless › intel® wi-fi 6 products
Error Code 31 Encountered in Device Manager from Intel® Wireless...
If the issue persists, contact your Original Equipment Manufacturer (OEM) to install the OEM Bluetooth driver or evaluate additional support to resolve the issue. Drivers provided by the OEM can contain specific customizations that impact a given device's functionality, so it is possible that using a generic driver from Intel could cause issues the OEM driver would not. This article applies to 1 products.
Microsoft Learn
learn.microsoft.com › en-us › answers › questions › 5605172 › graphics-card-error
graphics card error - Microsoft Q&A
November 1, 2025 - The error message you're encountering indicates that Windows cannot load the drivers required for your graphics card, which is represented by Code 31.
Windows 11 Forums
windows11forums.com › windows 11 forums › drivers
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31) | Windows 11 Forums
June 1, 2024 - In the Device Manager under Display ... the drivers required for this device. (Code 31) The driver trying to start is not the same as the driver for the POSTed display adapter."...
MiniTool
minitool.com › home › news › how to fix code 31: this device is not working properly
How To Fix Code 31: This Device Is Not Working Properly - MiniTool
July 8, 2021 - Open Device Manager by right clicking ... problematic device. Right click on the device with error code 31. Then, choose Update driver from the context menu....
Error Vault
errorvault.com › en › troubleshooting › device-manager-errors › microsoft › windows › error-31_code-31
How to fix Error 31 (Code 31) - This device is not working properly because Windows cannot load the drivers required for this device.
어떻게 고치는 지 오류 ... 않습니다. Como corrigir o Erro 31 (Código 31) - Este dispositivo não está funcionando corretamente porque o Windows não pode carregar os drivers necessários para ele....
SilverPC Blog
blog.silverpc.hu › kezdőlap › solved: how to fix when windows cannot load the drivers required for this device (code 31)
SOLVED: How to Fix When Windows Cannot Load the Drivers Required for This Device (Code 31) - SilverPC Blog
October 18, 2025 - Click on Additional troubleshooters (Windows 10) or Other troubleshooters (Windows 11). Find Hardware and Devices (or similar, it might be named „Playing Audio,” „Bluetooth,” etc., depending on the device type) and click Run the troubleshooter. Follow the on-screen instructions and apply any suggested fixes. This solution, while a bit more technical, is a common and often effective fix for Code 31, especially with optical drives (CD/DVD), but can apply to other devices as well.
Microsoft Learn
learn.microsoft.com › en-us › answers › questions › 3866732 › windows-11-driver-failure-code-31-for-two-devices
Windows 11 Driver Failure — Code 31 for Two Devices - Microsoft Q&A
June 1, 2025 - StartFragment Hello Microsoft Support, I'm experiencing a driver issue on my Windows 11 (64-bit) system. In Device Manager, two drivers are showing errors: “This device is not working properly because Windows cannot load the drivers required for this…
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After doing some poking around, I found it had a recovery partition. After running this, The drivers loaded just fine!
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From Error codes in Device Manager in Windows:
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
Recommended Resolution
From Start, search for device manager and select Device Manager from the results.
Right-click the device in the list. On the menu that appears, choose Update Driver to start the Hardware Update wizard.
Reinstall the device driver using the Hardware Update wizard
Note You may be prompted to provide the path of the driver. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor’s website.
MS recommends installing PVC Manager