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It'd be ideal to do it on SmartGlass so it'll start downloading on my xbox at home but online will work too I've heard. But I can't find where to do it.
I’ve got an Xbox gift card a few days ago, but my Xbox one has been offline for a while as my wifi is down. Is there a way to redeem the code on my phone so I can at least have the money on my account?
Hey all, just looking for some advice. Finding customer service for Microsoft / Xbox seems so confusing and I couldn’t find any answers online. Recently a family member got my son a new Xbox for Christmas, and emailed me the codes for the 2 games they had gotten him to go along with it. I followed the directions in the email, did it all on the console itself, and when I was done got a message of “successfully redeemed, to check download progress go to ‘my games and apps.’” (Or something along those lines). But the games never showed up. Tried giving it a couple days, tried redoing the redemption and it said “This code has already been redeemed.” I’m sure I’m missing something but can’t figure it out. Any help would be much appreciated