You will get a message saying the item has been delivered when they say it will be. Then some time at least a week later you will actually recieve it. Current record for me this year out of 13 parcels is 9 days. Answer from muckle_engineer on reddit.com
Trustpilot
uk.trustpilot.com › home › business services › shipping & logistics › courier service › yodel by inpost reviews
Yodel by InPost Reviews | Read Customer Service Reviews of yodel.co.uk
47 minutes ago - Put a bad review before but I was up set has had one bad delivery ..wear said was left wear it wasn’t ,said and wear anyone could see and take ..from pic wear left on tracking and was taken but apart... See more ... I never had a major problem with Yodel, occasionally my parcel was left behind a plant pot when I was home, but in general no problems at all.
Address GB
Indeed
uk.indeed.com › companies › yodel
Working at YODEL: 1,060 YODEL Reviews | Indeed.com
4 weeks ago - 1,060 reviews from YODEL employees about YODEL culture, salaries, benefits, work-life balance, management, job security, and more.
How reliable is Yodel?
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March 31, 2023Yodel delivery services - AVOID AT ALL COSTS!
I then spent the best part of an hour trying to get through to their "help"line only to be told that my packages *might* be delivered on Friday, so that means waiting in all day and hoping that they turn up. I have just looked up Yodel on Review Centre and they have 199 reviews, most of which ... More on forums.moneysavingexpert.com
Yodel - worst couriers out there?
I hate Yodel and I’ve turned it off as one of my shopping options. I had a situation once where the shipping label they produced literally just did not work in the 3 different parcel shops I tried. Such a waste of time and they also charge £3.09 to deliver to my house, which is ludicrous if I’m buying a dress that is only £2 in the first place!! I know lots of people dislike Evri but my local Evri couriers are really good and I’ve never had a problem both sending and receiving packages with them. More on reddit.com
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27
July 19, 2023Is yodel actually that bad?
Personally I haven't found them any worse then other couriers, I think I've had issues with them all at some point! More on reddit.com
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February 4, 2025How satisfied are employees working at Yodel by InPost?
63% of Yodel by InPost employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Yodel by InPost 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.
glassdoor.co.uk
glassdoor.co.uk › reviews › yodel by inpost
Yodel by InPost Reviews: What Is It Like to Work At Yodel by InPost?
What are the cons of working at Yodel by InPost according to real employee reviews?
"over worked and underpaid and long hours" ((in 23 reviews)); "Senior manager was an absolute bully" ((in 19 reviews)); "No training at all" ((in 8 reviews)); "poor communication an lack of customer serv" ((in 7 reviews)); "If you book time off make sure you have a job to go back to otherwise your job will be advertised and you'll be replaced whilst on holiday." ((in 6 reviews))
glassdoor.co.uk
glassdoor.co.uk › reviews › yodel by inpost
Yodel by InPost Reviews: What Is It Like to Work At Yodel by InPost?
What Yodel by InPost locations have received the highest employee ratings?
Manchester, Liverpool, Willenhall, Shaw
glassdoor.co.uk
glassdoor.co.uk › reviews › yodel by inpost
Yodel by InPost Reviews: What Is It Like to Work At Yodel by InPost?
Reviews.io
reviews.io › company-reviews › store › yodel
Yodel Reviews - Read 6,754 Genuine Customer Reviews | www.yodel.co.uk
2 hours ago - It showed the driver coming very close and then going miles away finishing up at around 10 pm in Heatherton village with 8 drops still to make. Having experienced lousy service before from Yodel I am confident in saying that, in my experience, they are absolute rubbish.
Address -, - -, Liverpool
Trustpilot
uk.trustpilot.com › home › business services › shipping & logistics › logistics service › evri reviews
Evri Reviews | Read Customer Service Reviews of www.evri.com
15 hours ago - Replied to 70% of negative reviews · Typically replies within 24 hours · How this company uses Trustpilot · www.royalmail.com · 1.5 · (125K) www.dpd.co.uk · 4.5 · (2M) yodel.co.uk · 3.9 · (3M) everi.com · 1.1 · (613) inpost.co.uk · 4.7 · (2M) www.debenhams.com ·
Address GB
Reddit
reddit.com › r/askuk › how reliable is yodel?
r/AskUK on Reddit: How reliable is Yodel?
March 31, 2023 -
I haven't had many deliveries from Yodel before. I've seen jokes about them before, so I'm a bit concerned about a delivery that I was expecting today.
Are they usually good?
Top answer 1 of 25
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You will get a message saying the item has been delivered when they say it will be. Then some time at least a week later you will actually recieve it. Current record for me this year out of 13 parcels is 9 days.
2 of 25
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Every courier and Royal Mail depends most on your local delivery person, and a little on your local depot. I have no issues with any courier generally. We always have the same Yodel, Evri and UPS driver and I've never had an issue. Amazon gets us stuff but they nearly always just dump it on our (open) doorstep and run. Wouldn't want to be out as I suspect the parcel would disappear, luckily as there's 4 of us there's nearly always someone here. I sell on eBay and have happily used all the couriers. I have had most issues with Royal Mail but I also send the vast majority of my items using them so they are bound to have the most issues statistically. You'll only honestly get a good idea by asking people who live near you.
Reviews.io
reviews.io › company-reviews › store › yodel
Yodel Reviews - Read 6,549 Genuine Customer Reviews | www.yodel.co.uk
1 week ago - Yodel failed to deliver my parcel 3 days in a row. I accepted their problem with 02 on Thursday, but on Friday I tracked my parcel. It was minutes away at lun...
Address -, - -, Liverpool
Review Centre
reviewcentre.com › home-garden › utilities-and-services › postal-delivery-services › yodel-wwwyodelcouk-16014589
Yodel - www.yodel.co.uk Reviews | Review Centre
October 23, 2025 - Once again Yodels incompetent drivers have failed to deliver my parcel or should I say they have delivered my parcel to the wrong address and customer services are absolutely useless just as rubbish as their useless incompetent drivers i would recommend anyone who uses this mickey mouse outfit to seriously consider using another delivery com
Facebook
facebook.com › groups › 559947268629095
Yodel complaints 4 cutomers
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Glassdoor
glassdoor.co.uk › reviews › yodel by inpost
Yodel by InPost Reviews: What Is It Like to Work At Yodel by InPost? | Glassdoor
The common number of parcels I get dropped to me to deliver range between 30 - 80 parcels . Mostly its 50 or 60. Yodel do not give you money for fuel. It is not worth your time working for this company. It will make you stressed and chasing money. Just don't do it. ... Thank you for taking the time to review Yodel.
Yodel
yodel.co.uk › about › have-your-say-dashboards
Have Your Say Dashboards | Yodel by InPost Customer Service | Yodel by InPost
Yodel by InPost's CSAT has increased by 3.4% since 2015, and is up 13.4% year on year (May-19 - May-20), accompanied by a 8.7 point improvement in NPS since 2015, and up 26.9 points year on year (May-19 - May-20).
MoneySavingExpert
forums.moneysavingexpert.com › praise, vent & warnings
Yodel delivery services - AVOID AT ALL COSTS! — MoneySavingExpert Forum
March 14, 2011 - I then spent the best part of an hour trying to get through to their "help"line only to be told that my packages *might* be delivered on Friday, so that means waiting in all day and hoping that they turn up. I have just looked up Yodel on Review Centre and they have 199 reviews, most of which are appalling (1 star); http://www.reviewcentre.com/reviews-all-251651.html Apparently Yodel used to be DHL/Home Delivery Network.
Reviews.io
reviews.io › company-reviews › store › yodel-co-uk
Read Reviews on Yodel.co.uk Before You Buy
Yodel
Yodel has collected 27 reviews with an average score of 1.19 Working with Michaelandrew was smooth and remarkably effective. Their team replied promptly, kept me informed throughout the process, and managed every detail with professionalism and care. They were reliable, approachable, and made the entire experience simple and stress-free. It’s rare to find a service that combines speed with reliability, but they truly delivered both effortlessly.
Trustpilot
trustpilot.com › home › business services › shipping & logistics › courier service › yodel by inpost reviews
Yodel by InPost Reviews | Read Customer Service Reviews of yodel.co.uk | 4 of 108,862
5 days ago - Put a bad review before but I was up set has had one bad delivery ..wear said was left wear it wasn’t ,said and wear anyone could see and take ..from pic wear left on tracking and was taken but apart... See more ... I never had a major problem with Yodel, occasionally my parcel was left behind a plant pot when I was home, but in general no problems at all.
Address GB
Reviews.io
reviews.io › company-reviews › store › yodel
Yodel Reviews - Read 6,449 Genuine Customer Reviews | www.yodel.co.uk
November 1, 2025 - I’ve been crying and stressed over this, and now the delivery they’ve scheduled will arrive too late because I’ll be out celebrating the birthday. I have waited a week for this parcel, and all I’ve received is anxiety and frustration. This is completely unacceptable. Yodel’s lack of communication and care has ruined what was supposed to be a special occasion.
Address -, - -, Liverpool
Reddit
reddit.com › r/vinted › yodel - worst couriers out there?
r/vinted on Reddit: Yodel - worst couriers out there?
July 19, 2023 -
I have used Vinted for a while now and by far the worst curiours I’ve dealt with are Yodel. They either lose items or take forever to deliver them. Any one else?
One of the items I have purchase was being delivered by Yodel, and the day after it was supposed to be delivered.. A Royal Mail postie delivered it. He said his brother had picked it up off the road (close by) and gave it him and he knew my address (lots of postage comes my way lol). A day later the item was reported missing by yodel and everyone got a refund. I sorted it out with the sender after.
Top answer 1 of 23
25
I hate Yodel and I’ve turned it off as one of my shopping options. I had a situation once where the shipping label they produced literally just did not work in the 3 different parcel shops I tried. Such a waste of time and they also charge £3.09 to deliver to my house, which is ludicrous if I’m buying a dress that is only £2 in the first place!! I know lots of people dislike Evri but my local Evri couriers are really good and I’ve never had a problem both sending and receiving packages with them.
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I'm gonna say Evri tips the scale on being the worst courier. They constantly lose items and are just generally shit.
Sitejabber
sitejabber.com › business › business services › shipping › yodel uk
Yodel UK Reviews - Read 182 Customer Reviews of Yodel UK | Sitejabber
3 weeks ago - 182 reviews for Yodel UK, 1.1 stars: 'Quite possibly the worst parcel delivery company I have had the misfortune to deal with, and I genuinely mean this. To start off, on November 21, they delivered my package to an unknown location rather than my actual address.
TrackingMore
trackingmore.com › review-yodel.html
Yodel Reviews | Customer Service Reviews of Yodel
By using Yodel, you can always receive good services. They can 99\% deliver your goods within estimated time.
EBay
community.ebay.co.uk › t5 › Seller-Central › Are-People-Still-Using-Yodel › td-p › 7569375
Are People Still Using Yodel? - UK eBay Community
August 21, 2025 - I had been a yodel user for last few years and I can honesy say (via parcel2go) out of the 250 items I send a month I may have 1 go missing (if that) so yes, they have a bad rep, but in contrast I prefer them to RM or Evri.