file an attorney general complaint. Include any chat transcripts you have. Answer from Suckerforcats on reddit.com
Amazon
amazon.com › gp › help › customer › display.html
Amazon Refund Timelines - Amazon Customer Service
If you returned your item more than 30 days ago, and haven't received any refund notifications, contact Amazon Customer Service.
Reddit
reddit.com › r/amazonprime › amazon says they refunded my item, i still haven't received it--what should i do?
r/amazonprime on Reddit: Amazon says they refunded my item, I still haven't received it--what should I do?
October 25, 2024 -
Hey everyone,
So reading through the posts here, and I'm not sure if there is one quite similar to this, or maybe i've just missed it, so my apologies.
But long story short, Amazon said they refunded me for my item on October 2nd, 2024 ($669.25). I have yet to receive it. I've called my bank (twice) and asked if anything is processing/pending, they see nothing. Amazon refuses to go beyond ''we've already refunded you, please contact your bank''--I even spoke to billing/sales (through email) and they, somehow, replied about the wrong order. At this point, I've spoken to about 10 different people. Only one person sounded like a human, and she said something looks off, but she can't quite figure it out (even asked me to not screenshot what she thought the issue was for some reason).
Anyways, i'm sorry for bothering you all, but any suggesstions would be welcomed. I even emailed [email protected] after seeing someone here reccomend trying that.
Amazon refund never received by my bank : CreditCards
Amazon refunded my credit card due to item being not delivered from a third party seller. This was 7 BUSINESS days ago. I called my bank (TD... More on old.reddit.com
Amazon refund not showing up in bank? : amazonprime
Hey guys, sorry if this question has been asked before. I recently returned a $300 dollar amazon warehouse item, and my refund was "issued" on... More on old.reddit.com
Amazon says they refunded my item, I still haven't received it--what should I do?
file an attorney general complaint. Include any chat transcripts you have. More on reddit.com
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October 25, 2024Amazon return received for over a month. still no refund
I just had a frustrating chat with their customer service about a similar issue. Despite their lead time policy suggesting to contact them in 14 days from the date of drop off through the carrier, they won’t do anything in regard to my return that was delivered to them 8 days ago, which isn’t even reflected in my account (shows as in transit). Despite their own policy saying to contact them in 14 days for the refund, they are telling me they can’t do anything until 8/15, an additional 2+ weeks from now. I don’t remember chat support being this bad before. Very poor customer service. More on reddit.com
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March 3, 2022Videos
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Amazon
amazon.com › gp › help › customer › display.html
Amazon Refund Status - Amazon Customer Service
November 18, 2025 - You can check your refund status in Your Returns.
Amazon
amazon.com › gp › help › customer › display.html
Request an A-to-z Guarantee Refund - Amazon Customer Service
You'll see the current status of the claim under section Refund Request Status. It can take us up to one week to review requests.
Amazon
amazon.com › gp › help › customer › display.html
Undeliverable Amazon Packages - Amazon Customer Service
If your order is shipped and sold by a third-party seller, contact the seller directly for assistance. If you’re not satisfied with the seller solution or you don’t hear back from them within two business days, you may be eligible for a refund through Amazon's A-to-z Guarantee.
Federal Trade Commission
ftc.gov › enforcement › refunds › amazon-refunds
Amazon Refunds | Federal Trade Commission
5 days ago - Under the settlement, eligible Prime customers will receive a refund of their Amazon Prime subscription fees, up to a maximum of $51. Amazon sent automatic refunds to eligible Prime customers in November and December 2025. Amazon is now sending claims notices to eligible Prime customers who did not receive an automatic refund.
Amazon
amazon.com › gp › help › customer › display.html
Returns and Refunds - Amazon Customer Service
Refunds · Return Items You Ordered · Replace an Item · Amazon Return Policy · Check the Status of Your Refund · Track Your Return · Return Shipping Cost · International Returns · More about Returns · Exchange an Item · More about Refunds and Exchanges ·
Amazon
amazon.eg › - › en › gp › help › customer › display.html
Refunds - Amazon Customer Service
If your refund status shows as refunded in Your Returns and the standard time-frame has passed, and you still have not received the refund, please contact your bank and provide them with the "RRN" (Refund Reference Number) to claim your refund.
CBS News
cbsnews.com › moneywatch › amazon issuing prime refunds after $2.5b settlement. here's what to know.
Amazon Prime refunds are going out after $2.5 billion settlement. Here's when your refund could arrive. - CBS News
November 21, 2025 - "So those people are getting the automatic payments." Prime members who don't receive an automatic refund can submit a claim starting on Dec. 24. Those customers will receive a notice about filing a claim between Dec.
Amazon
amazon.com › gp › help › customer › display.html
Amazon Return Policy - Amazon Customer Service
A refund will be provided if Amazon ... It can take up to 30 days for us to receive and process your return. In certain circumstances refund timeframes may be longer. If we need additional information about your return, we will notify you with instructions to contact Customer ...
LiveNOW from FOX
livenowfox.com › news › amazon-settlement-how-to-claim-refund
Amazon Prime $2.5 billion settlement: Here's how to claim a refund | LiveNOW from FOX
November 21, 2025 - You can also receive your refund by PayPal or Venmo. ... Amazon will issue refunds in two stages: an automatic refund process for eligible Prime customers and a claims process for eligible Prime customers who didn’t get an automatic refund.
Amazon
amazon.in › gp › help › customer › display.html
Amazon Refund Policy: Payment Methods & Processing Times - Amazon Customer Service
Once the seller notifies us of the receipt of the return item, the above refund time period will apply for processing refunds. For Pay on Delivery orders, refunds will be processed either to your bank account (via National Electronic Funds Transfer (NEFT)) or Amazon account (as Amazon Pay balance). If you wish to receive the Pay on Delivery order's refund to your bank account, you can update the details of the bank account from the Returns Centre when you are returning an item.
Amazon
sellercentral.amazon.com › seller-forums › discussions › t › a428872411d3f5040c3f891718147caa
Customer keeps say they have not gotten their refund.....who can I contact at amazon?
We missed the second item and owned up to the mistake and issued the second half of the refund on Jan 13. I messaged them about the refund at that time. Jan 9th the message me about not receiving their refund. I politely reply back that it was handled on Jan 13th.
ShipScience
shipscience.com › has-your-amazon-refund-been-issued-but-not-received-e96f0
Has Your Amazon Refund Been Issued But Not Received? - ShipScience - Helping Businesses Ship Smarter
Navigate to Your Orders in your Amazon account. Locate the specific order and view the status under the “Refund Status” section.
Amazon
amazon.com › gp › help › customer › display.html
Returns to Third-Party Sellers - Amazon Customer Service
The seller will process your refund after receiving the return, usually within two business days. You'll receive a notification from Amazon of your return and refund details.
FTC Consumer Advice
consumer.ftc.gov › consumer-alerts › 2025 › 09 › whos-eligible-refund-amazon
Who’s eligible for a refund from Amazon? | Consumer Advice
September 30, 2025 - You might have heard that Amazon agreed to pay $2.5 billion to settle the FTC’s charges that it enrolled millions of people in Prime subscriptions without their consent – and then made it hard for those unwilling Prime subscribers to cancel. Since $1.5 billion of that amount goes back to consumers, you might be wondering: who gets it? How? And what do I need to do? Last question, first: right now, do nothing. The refunds are automatic and will go out starting November 12, 2025.
Amazon
amazon.com › gp › help › customer › display.html
Help & Contact Us - Amazon Customer Service
Learn why sometimes tracking information might not be available. ... Learn more about our guaranteed delivery offer. ... Check the shipping benefits included in your Prime membership. ... Have a look at shipping rates and times, domestic as well as global, all at once. ... Learn more about Amazon's pick up alternatives to doorstep delivery. ... Get detailed information on our 30 days return policy. ... Get detailed information about refund options and timelines.
Quora
quora.com › How-do-refunds-work-on-Amazon-if-you-never-received-a-product-that-was-ordered-and-paid-for-online-through-them
How do refunds work on Amazon if you never received a product that was ordered and paid for online through them? - Quora
Answer (1 of 2): Good luck is all I gotta say. I couldn't even get em to give a S about them sellin me counterfeit beauty products. Never did get a refund but they didn't even offer one without me having to pay for return shipping cuz they wanted me to friggin drive all the way up to UPS to drop ...
ReHack
rehack.com › culture › amazon-refund-not-received
What to Do If Your Amazon Refund Wasn't Received - ReHack
January 24, 2025 - Does it show that you already started a return or that it was completed? Read on. When waiting for a refund, check your bank account or payment platform for any refund receipts — it might take a few days for the transaction to show up.
Newsweek
newsweek.com › amazon-email-automatic-prime-refund-11093065
Amazon to email millions over automatic Prime refund—What to know
November 22, 2025 - The refund totals the actual Prime membership fees paid by an eligible customer, up to a maximum of $51, minus any prior refunds or credits. Amazon is notifying eligible customers by email and issuing payments via PayPal or Venmo; customers have 15 days to accept. If a customer would rather receive a paper check, they can simply ignore the payment email, and Amazon will mail a check to the default shipping address on file.