I have been using my Apple ID account for over 10 years. I registered it with my Gmail address and my primary phone number. I am still using that Gmail and phone number, and no one has ever accessed my account. Currently, I am logged into my iPhone 15 Pro and Watch Ultra. Suddenly, my phone displayed the message: "The Apple ID is not active." I contacted Apple Support via chat and visited the link iforgot.apple.com , following the instructions. But a few hours later, I received an email from Apple stating: "We’ve reviewed your request, and access to your account ( [email protected] ) has been denied." After that, I tried everything, but my Apple ID account is still unusable. I contacted Apple Support multiple times, but they couldn’t help me. I am truly disappointed and don’t understand what has happened. I called Apple Support many times, and each time the staff gave me the same unclear answer, saying that my Apple ID is permanently deactivated. There is no way to back up all the data on my iPhone to another device because if I do, the deactivated Apple ID will transfer as well. Additionally, all the photos and videos I paid to back up on iCloud are now gone forever. I paid Apple to store my photos, believing that iCloud was safe, and now I've lost everything. I am really disappointed and exhausted. I thought using iCloud was safe, and now this is the result I get. Answer from Ok-Panic-8207 on reddit.com
🌐
Apple Support
support.apple.com › en-us › 102640
If your Apple Account is locked, not active, or disabled - Apple Support
June 24, 2025 - If you see a message that says your Apple Account is locked or not active, you might be able to request access to your account by tapping Request Access right from the alert.
🌐
Apple Community
discussions.apple.com › thread › 255073434
How can I unlock my Apple ID when I don't… - Apple Community
If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account.
Discussions

This account is locked and can't be used … - Apple Community
For me I suspect this was caused ... which doesnt support the latest security required by apple - they ought to prevent these types of accounts being created in the first instance rather than allow it and subsequently lock/bricking the devices.... More on discussions.apple.com
🌐 discussions.apple.com
Completely locked out of my Apple ID. Don… - Apple Community
If a message says your Apple ID ... ID is locked or disabled - Apple Support directs you to reset your password as outlined in this article ➞ If you forgot your Apple ID password - Apple Support · If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery waiting ... More on discussions.apple.com
🌐 discussions.apple.com
October 23, 2023
Apple Account Locked
Which Mac did you buy? More on reddit.com
🌐 r/applehelp
15
5
August 24, 2025
Apple ID locked and can't be used?
I have been using my Apple ID account for over 10 years. I registered it with my Gmail address and my primary phone number. I am still using that Gmail and phone number, and no one has ever accessed my account. Currently, I am logged into my iPhone 15 Pro and Watch Ultra. Suddenly, my phone displayed the message: "The Apple ID is not active." I contacted Apple Support via chat and visited the link iforgot.apple.com , following the instructions. But a few hours later, I received an email from Apple stating: "We’ve reviewed your request, and access to your account ( [email protected] ) has been denied." After that, I tried everything, but my Apple ID account is still unusable. I contacted Apple Support multiple times, but they couldn’t help me. I am truly disappointed and don’t understand what has happened. I called Apple Support many times, and each time the staff gave me the same unclear answer, saying that my Apple ID is permanently deactivated. There is no way to back up all the data on my iPhone to another device because if I do, the deactivated Apple ID will transfer as well. Additionally, all the photos and videos I paid to back up on iCloud are now gone forever. I paid Apple to store my photos, believing that iCloud was safe, and now I've lost everything. I am really disappointed and exhausted. I thought using iCloud was safe, and now this is the result I get. More on reddit.com
🌐 r/applehelp
337
86
July 11, 2024
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Reddit
reddit.com › r/applehelp › apple id locked and can't be used?
r/applehelp on Reddit: Apple ID locked and can't be used?
July 11, 2024 -

I'm trying to get into my very old apple account from years ago. I believe it was one of my first accounts but I couldn't remember the password so I went to forgot password, put in the email and it said the account is locked and can't be used. And the account uses an iCloud email. I don't know what to do. Is there any way to get into the account or am I screwed?

Top answer
1 of 90
11
I have been using my Apple ID account for over 10 years. I registered it with my Gmail address and my primary phone number. I am still using that Gmail and phone number, and no one has ever accessed my account. Currently, I am logged into my iPhone 15 Pro and Watch Ultra. Suddenly, my phone displayed the message: "The Apple ID is not active." I contacted Apple Support via chat and visited the link iforgot.apple.com , following the instructions. But a few hours later, I received an email from Apple stating: "We’ve reviewed your request, and access to your account ( [email protected] ) has been denied." After that, I tried everything, but my Apple ID account is still unusable. I contacted Apple Support multiple times, but they couldn’t help me. I am truly disappointed and don’t understand what has happened. I called Apple Support many times, and each time the staff gave me the same unclear answer, saying that my Apple ID is permanently deactivated. There is no way to back up all the data on my iPhone to another device because if I do, the deactivated Apple ID will transfer as well. Additionally, all the photos and videos I paid to back up on iCloud are now gone forever. I paid Apple to store my photos, believing that iCloud was safe, and now I've lost everything. I am really disappointed and exhausted. I thought using iCloud was safe, and now this is the result I get.
2 of 90
9
Same thing. Moreover, my iPhone is still logged into this deactivated account and it doesn't allow me to log out. Therefore, it's essentially bricked by Apple for no reason and they are refusing to do anything about it.
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MacRumors
macrumors.com › how-to › access-locked-or-disabled-apple-id
How to Regain Access to a Locked or Disabled Apple ID - MacRumors
Keep reading to learn how you can regain access. If you or someone else enters your password, security questions, or other account information incorrectly too many times, Apple automatically locks your ...
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Reincubate
reincubate.com › support › ios security & forensics
What causes “Apple ID has been locked for security reasons”?
January 5, 2021 - Use of third-party tools based on open source iCloud code usually leads to accounts being locked. The open source that they are derived from is primarily used for privacy invasion, and Apple have rightly been working hard to prevent its use.
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Apple
al-support.apple.com
Activation Lock - Support
We cannot provide a description for this page right now
Find elsewhere
🌐
Avast
avast.com › c-bypass-apple-activation-lock
How to Bypass Apple Activation Lock (and Which Methods to Avoid)
4 weeks ago - If you have the relevant credentials, here’s how to bypass Activation Lock by removing the device from your iCloud account: Go to iCloud.com and sign in with the Apple ID and password that were originally used to set up the locked device.
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AppGeeker
appgeeker.com › apple-id › apple-id-locked-for-security-reasons.html
How to unlock Apple ID locked for security reasons - 5 ways
June 6, 2025 - When you are locked out Apple ID, the password must be reset to regain control of the device. ... Resetting password for Apple Account involves two-factor authentication or other verification steps.
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Apple Support
support.apple.com › en-us › 118574
How to use account recovery when you can’t reset your Apple Account password - Apple Support
September 15, 2025 - If you don’t have a device that you can use, you can reset your password using the Apple Support app on a family member’s iPhone or iPad. You can also visit an Apple Store and ask to use a device. If you previously set up an account recovery contact, they can also help you reset your password.
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EaseUS
mobi.easeus.com › iphone unlocking tips › 3 fixes to solve your apple id is locked for security reasons
3 Fixes to Solve "Your Apple ID Is Locked for Security Reasons in 2025 - EaseUS
When you are prompted with Your Apple ID has been locked for security reasons. you can reset your Apple ID to unlock your Apple ID or remove your locked Apple ID from the device with an Apple ID removal tool.
Published   September 3, 2025
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Apple Community
discussions.apple.com › thread › 255701760
This account is locked and can't be used … - Apple Community
For me I suspect this was caused by creating a new apple id on an old device, on the latest version of ios available for that device which doesnt support the latest security required by apple - they ought to prevent these types of accounts being created in the first instance rather than allow it and subsequently lock/bricking the devices.
🌐
Macworld
macworld.com › home › apple › how-to
How To Unlock An Apple ID That's Locked Or Disabled | Macworld
January 5, 2023 - You will need to enter the trusted phone number associated with your Apple ID. Alternative methods involve using a recovery key or an account recovery contact. (An account recovery contact needs to be set up in advance, but they will be able to verify your identity and help you regain if you ever get locked out – its a good idea to set this up for your next of kin.
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Apple Support
support.apple.com › en-us › 108934
How to remove Activation Lock - Apple Support
Learn how to find your Apple Account or reset your Apple Account password. If your device is owned by a business or educational institution, please contact your IT department or manager. For iPhone, you might be able to remove Activation Lock on the web even if your device isn't offline.
🌐
Apple Community
discussions.apple.com › thread › 255226001
Completely locked out of my Apple ID. Don… - Apple Community
October 23, 2023 - ID is locked or disabled - Apple Support directs you to reset your password as outlined in this article ➞ If you forgot your Apple ID password - Apple Support · If you use two-factor authentication and can’t sign in or reset your password, you can regain access after an account recovery ...
🌐
Apple
support.apple.com › en-al › guide › iphone › iph5acc5b28c › ios
Use security keys to sign in to your Apple Account on iPhone - Apple Support (AL)
Tap Unlock Account, then follow the onscreen instructions to unlock your Apple Account. If you think your account might have been locked because someone else knows your password, tap Change Password and enter a new one.
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Apple
support.apple.com › en-gb › 102656
If you’ve forgotten your Apple Account password – Apple Support (UK)
Here’s how to reset your Apple Account password and regain access to your account.
Published   3 weeks ago
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Reddit
reddit.com › r/applehelp › apple account locked
r/applehelp on Reddit: Apple Account Locked
August 24, 2025 -

CAN SOMEONE HELP??? Hi, i recently bought a used Mac,, created an Apple account and it got locked after a few hours. Tried to gain access to it and my request got rejected. Tried to reset my password and I can't because the account is locked. Now i can't even log out of it on my Mac because of that. Did someone had the same problem?

🌐
MacPaw
macpaw.com › how to › tips & tricks › guides
How to unlock your Apple ID step by step
April 2, 2024 - Once you are locked out of your account, the only way to regain access is to reset your password. To do that, you’ll need to prove who you are by any of the following three: using a trusted device, using the Apple Support app, or logging in ...
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Apple
support.apple.com › apple-account
Apple Account - Official Apple Support
Here’s how to reset your Apple Account password and regain access to your account. ... Learn how to request access if your account is locked, inactive, or disabled.
Published   September 23, 2024
🌐
JustAnswer
justanswer.com › mac-computers › e7myx-apple-account-locked-open-it.html
Why is my Apple Account Locked and how can I open it? I haven't changed it. I don't know
A locked Apple account usually ... Apple’s security system. To unlock, visit iforgot.apple.com and follow the steps to reset your password using your trusted email or phone number....