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Okay, so this is an interesting one - could use some help here!
When I bought my iPhone about a year ago, I was in the process of shutting down my business, including the company phone plan. Due to some weirdness, I had to get a temporary phone number, and it's this phone number (let's call it Temp_Phone_Number) that the Apple Store rep used to set up my iCloud account.
I then forgot my iCloud password (as so many of us do, right!?), and have been unable to reset the password because my iCloud account has Temp_Phone_Number attached to it, which is no longer in service - I now have my original phone number back that I used with my company. I can't change the phone number associated with my iCloud account without logging in, though, and I can't log in, because I don't remember my password. I'm stuck.
I've been on multiple customer service calls with Apple, and have gone into the store for help, and literally, nobody has been able (or willing?) to help me with this. I can't download apps onto my phone without being logged into my iCloud account, which has been so frustrating.
I understand and even appreciate that Apple has secure practices here that make this challenging, but it shouldn't be impossible, right? Does anybody know of a workaround that I haven't thought of? This is so frustrating. Thanks in advance for the help!
So appearantly someone created an account with apple using my email since yesterday been getting dozen of emails of login attempts with verify code and now when i try reset password for that account it says need verfiy account from number that isnt mine so how do i reset password using my email only?
edit: i dont own any apple product my only way is use website and when i did i got the message in picture ,all i want is reset this account password so noone uses it anything wrong/illegal
I have an old 7 plus that I’ve decided to sell (downsizing) but I haven’t used it in a few years and have no idea what the Apple ID password was. So that means I can’t turn off find my to wipe it so I can sell it. I’ve tried selecting forgot password through both the settings and at iforgot.apple.com but it just sends me an OTP which I need to reset it. Problem is it sends the code to the email associated with the account which is an iCloud email and of course I can’t access the iCloud email to get the code to reset the password because I can’t sign into iCloud without the @!,$;:/ password! Am I stupid or was this system designed by a sadist? How on earth do you fix this if it seems you’re locked out at every turn?
Im on a iphone 12 on ios 17.5.1. I cannot download any new apps because I have forgotten my password to apple id but whenever I click forgot password when entering it to download the app it just freezes and the only way to unfreeze it is to take a screen shot then go into the screen shot screen and elete it which takes you out of the menu to reset password. When I also try and go into settings, then Apple ID then I press the "sign in and security" button, but it just loads forever and never opens into the rest of the settings for it. Any help would be appreciated, thank you.