I made some in app purchases a month ago and they’re still pending when I check my purchase history. I contacted apple about it 2 weeks ago and they said to wait it out. How long am I supposed to wait? Has this happened to anyone else and were you able to resolve it?
I made a purchase on Amazon using my Apple Card on 1/5/24 but immediately canceled the order. Although Amazon confirmed that I wasn't charged for the canceled order, my Apple Card still reflects the charge after 6 days. Despite reaching out to both Amazon and Goldman Sachs (GS), the issue persists. I've been patiently waiting for the charge to be removed, but it remains on my card balance and transactions.
Is this normal?
Will this purchase ever be removed. Has anyone ever dealt with this?
Hey all, newbie here so I hope this hasn't been covered already, but I've had a bizarre issue. I made a couple of purchases on the Apple store for around $100. I immediately got a pending charge for that amount on my Apple Card. The two items shipped separately and I was charged for each separately but the pending charge will not fall off! It's been nearly a month and I've talked to them twice and they just don't seem to understand what I'm on about. They keep saying it didn't go through and yet it shows as part of my balance now, so it did go through! They also said they would credit me for that amount until it falls off so I don't run into payment problems but the credit never came. It's such a weird thing and weird that they can't seem to solve it.
I guess I'm telling you all this as a suggestion to keep an eye on purchases where they will bill you separately when items ship, it looks like the Apple Card might get a little confused when that happens. I'm interested to see if this gets resolved or if I'll have to talk to them for a third time. :/
I made in-app purchases in two games. I got the items, but I wasn’t charged—both payments still say “pending.” Has this happened to anyone else? How can I fix it or make sure I’m properly charged so I don’t get in trouble?
Wondering if anyone is able to give some insight on an issue I keep recently running into. I have tried a handful of times trying to purchase things online with my Apple Card. My card gets charged (I see it taken out of my available balance and pending is listed in the latest card transactions), but fails on the merchant end. Saying declined and/or just does not go to confirmation page.
What is annoying is the pending charges have not been cleared even after a few days, one has been pending for 5 days now. Also merchant is not aware as nothing is posted on their end. So it is looking like I have spent as it is taken out of my available balance (even though it is still pending).
I have already spoke with an Apple Card/goldman sachs representative and they just said I need to wait for it to get posted or disputed. Estimated time for this has not been shared.
I have not experienced any issues with my card prior. Not sure now if I should hold off on using my card. Any help is greatly appreciated!
Apple’s support website only says to request a refund. I can’t request a refund because it isn’t counted as a purchase, but I can’t cancel it either.
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I ordered an iPad Pro & Magic Mouse this morning online through Apple. I used two payment methods - about $500 on my Apple account balance and the other $500ish on my Apple Card. I got charged on my account balance right away but nothing on my Apple Card. In the past, it charges right away but this time not even a pre-authorization hold or anything yet it took the payment from my Apple account.
I spoke with Apple support and was told that all online orders go through a verification process so they’re verifying my order and I’ll have to keep an eye on my email if they request additional information. This hasn’t happened before but maybe it’s because I shopped through the college section and they want to verify my enrollment? Maybe this is a new thing they’ve started but I’ve been ordering for years and haven’t had this issue. I’ve talked to Apple Card support and they say my account is fine with no issues or flags
Has this happened to anyone else?
Recently, out of boredom and make the time more exciting, I made some in-app purchases on a game.
Here’s where the problem starts. They game charged my PayPal, CashApp, and Apple Pay cards. Payment eventually went through with the Apple Pay balance I’d had.
Over the last three days I’d been receiving odd charges of $13.68 to my cards AGAIN. I finally pulled my cards from the App Store for get the pings to end. Though I’m now in a predicament where I can’t download an app even though I’d added a card that’s able to be used back to my account.
I’ve since contacted Apple and am waiting for a call tomorrow. What can I really do from here on out?
This started with some orders from Best Buy that I canceled at the beginning of October. I kept asking Best Buy what was going on and after a few weeks they finally said that they have done all they can do and now it’s up to my financial institution. So I contacted through the Apple Card support and they said the charges were “reversed”, but then the support person started transaction disputes on all of them so I’d get the money back money right then. I have the money now, but the transactions are still pending this long after, and the disputes are still in progress.
Now it has also happened with Walmart and Amazon. Items I have returned or canceled are still pending several weeks later. They are all over the normal amount of time that is listed. It’s not detrimental, as long as I get the money back at some point. I don’t want to keep doing transaction disputes at every store in fear of getting banned.
I purchased a subscription service on the app store and under purchase history it states that the purchase is “pending” also my bank account has not been charged. I called my bank and they stated no transaction has been attempted. I contacted apple support and they say that the payment went through on their end successfully. Now Im confused.
Is it normal for a purchase to be in the pending state on purchase history for so long and no transaction to be made on my bank account?
I initially bought an item in a game for about $16 which was all fine as the purchase went through and I got my items in game. However I later found out that my bank account was not charged for the item and my app store was saying that I had a "pending payment" of $16. At first I ignored it because free stuff however I then noticed that I was unable to install new apps or even update my old apps as they required me to put in my apple id password (weird since usually one can just use face ID). Following this it proceeds to make me put in my card details (saying I need a confirmed payment method), which when I do, goes back and says that I already have this card connected to my apple id (which i do). I then go and click on my already put in payment method (I have made sure every single digit is the same as on my card multiple times + I have always used this card to pay for things on apple), the app store then proceeds to act like its accepting my payment method, loads a little, even lets the install icon next to the app spin like its about to install/update, and then it asks for my apple ID password again, and then the whole thing repeats endlessly.
I was looking through apple support and found someone who had the same problem as me however the person who replied to them gave no help and just offered the apple support links which did not solve my problem..
please help me..