For anybody finding this thread in 2025 - I just got a return exception through apple online sales support. Tell them you are buying a more expensive model as the reason for the return. Answer from No-Bar3380 on reddit.com
Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Education - Apple (CA)
In that unlikely event, we invite you to review the following terms related to returning a product. For iPhone returns, you may return your undamaged iPhone with its included accessories within 15 days of purchase for a full refund.
Reddit
reddit.com › r/macbookpro › does apple make exceptions on their 14-day return policy for macbook pros?
r/macbookpro on Reddit: Does Apple make exceptions on their 14-day return policy for MacBook Pros?
November 1, 2023 -
I just purchased an M2 and I am now 8 days outside of the 14-day return policy. I would like to possibly exchange it for the new M3, but I don’t think I can since I’m past the return period. Has anyone been able to get Apple to accept a return outside of their return policy window?
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For anybody finding this thread in 2025 - I just got a return exception through apple online sales support. Tell them you are buying a more expensive model as the reason for the return.
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Apple chat said I had to do it in store and there it is up to the sales associate and manager if they will or not. That being said I bought a m2 pro on 10/15 and on Tuesday I returned mine at Apple and ordered the m3 pro. They gave me no hassle and just returned it to a gift card and then ordered the new one for me right there. I’ll pick it up Tuesday. Be sure that you pack it all up nicely with all the components. I’d go in at a not super busy time and just be very nice I think they have sympathy for those of us in this situation.
Apple Community
discussions.apple.com › thread › 255807211
Can I return the iPhone 15 be returned after 15 days?
Not for full credit. The Apple full refund is 14 days: Returns & Refunds - Shopping Help - Apple
Apple Community
discussions.apple.com › thread › 254293388
Need to return unopened I pad, more than … - Apple Community
No. You have 14 days to return an item.
Apple
apple.com › legal › sales-support › sales-policies › retail_us.html
Apple Legal - Apple - Legal - Sales Policies - U.S. Retail Sales
In the unlikely event a product is not what you expected, you can return or exchange it with a receipt within 14 days of the date you receive the product from Apple. The product must be in its original condition ...
Apple Community
discussions.apple.com › thread › 253173714
Return after 14 days - Apple Community
My husband purchased me a series 6 Apple Watch on August 16th (date on confirmation email) but didn’t give it to me until yesterday on September 22nd for my birthday. He didn’t realize that I was waiting to get the new 7 when it comes out, plus he didn’t get the color or size I want so I really really want to return/exchange it for the one I want but we are outside the 14 days.
Reddit
reddit.com › r/mac › would apple do a return after the listed 15 days? has anyone every tried?
r/mac on Reddit: Would apple do a return after the listed 15 days? Has anyone every tried?
March 19, 2020 -
As the title states, just wondering if anybody has had any luck returning an item for exchange after the listed 15 day return policy from apple? I received my MBA 23 days ago, and thinking maybe the MBP would suit me better. I'm 8 days past 15. Its probably a long shot but I'm just wondering if anyone has every tried?
EDIT: It worked! Great experience with Apple customer service.
Apple Community
discussions.apple.com › thread › 254894576
Do I have 30 days to return my iPhone - Apple Community
I would really appreciate if I can return it, because I haven’t used it much and I didn’t mean to keep it this long and I wanted to get a different iPhone anyways. ... Sorry, you only have 14 days to return a purchase, not 30. So you’re past the date for a return.
Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Apple
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method.
Apple Community
discussions.apple.com › thread › 253509300
Can i exchange my iPad after the 14 days - Apple Community
December 28, 2021 - I have iPhone 13 pro max 256 gb and I would like to exchange for new iPhone 14 pro max is it possible? And how much it will cost? [Re-Titled by Moderator] 1120 2 ... If purchased directly from Apple, you have a generous 14-day period within which to return an unwanted device for exchange or refund.
Best Buy
bestbuy.com › best buy › best buy support › best buy return & exchange policy
Best Buy Return & Exchange Policy - Best Buy
Purchases made Oct. 31 through Dec. 31 have an extended return period through Jan. 15, 2026, excluding items purchased with a third-party contract [e.g., activatable devices (cell phones, cellular tablets, mobile hotspots, cellular wearables) and AppleCare+ plans, etc.], and holiday decorations ...
Apple Community
discussions.apple.com › thread › 255148668
Return used 1 day old iPhone 15 - Apple Community
I’ve just got my new iPhone 15 ... for a refund. Is the right ? ... Depends on who you bought it from. From Apple, you have 14 days, from the date of purchase, to return it for a full refund....
MacRumors
macrumors.com › 2025 › 11 › 12 › apples-extended-return-policy-2025
Apple's Extended Return Policy Now in Effect for 2025 Holiday Season - MacRumors
1 month ago - In the U.S., Canada, U.K., Australia, ... according to Apple's website. All purchases made after December 25 in those countries are subject to Apple's standard 14-day or 15-day return policy....
Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Education - Apple
For any other undamaged product, simply return it with the original receipt (or gift receipt) and original packaging within 14 days of the date you receive the product. If the item is returned within this timeframe, we’ll exchange it or offer ...
The Krazy Coupon Lady
thekrazycouponlady.com › tips › store-hacks › apple-return-policy
Apple Return Policy: Everything You Need to Know to Make Returns at Apple - The Krazy Coupon Lady
January 4, 2024 - While Apple’s two-week return window is short, it’s also pretty standard for the Apple brand across all retailers. For example, the Best Buy return policy and the Target return policy each have a 15-day window for returning Apple products.
MacRumors
forums.macrumors.com › iphone, ipad, and ipod touch › iphone › iphone
When do the 14 days expire on retail Apple Store returns? | MacRumors Forums
October 2, 2018 - If the Fri, would it be close of play? Not sure I can get to an Apple Store on Thurs... Click to expand... From the date of the receipt, You Have exactly 14 days from the date you purchased the phone to make the return.
MacRumors
forums.macrumors.com › iphone, ipad, and ipod touch › iphone › iphone
Swap After 14 Days? | MacRumors Forums
October 13, 2019 - Oct 15, 2014 · 8,195 · 3,088 · East of Eden · Oct 14, 2019 · #4 · Shirasaki said: As soon as 14-day return window pass, Apple will make no exception to your request. Maybe if only one day has passed Apple Store might make an exception, but longer than one day? No chance. This is my experience with Sydney Apple Store. Click to expand... My experience in the Boston, MA (USA) stores is that they will often make exceptions after fourteen days, sometimes long after.
Yournavi
yournavi.com › home › articles › iphone return policy key points you should know
iPhone Return Policy: Everything You Need to Know
September 29, 2025 - Apple’s 14-day return policy allows you to return your iPhone within that time frame for a refund. However, even if you did not open the box, a 15% restocking fee may be applied.
iPhone J.D.
iphonejd.com › iphone_jd › 2024 › 10 › apple-14-day-return.html
Apple’s generous 14-day return policy – iPhone J.D.
If you purchase a product directly from Apple—online or in an Apple Store—the Apple website says: “You have 14 calendar days to return an item from the date you received it.” Obviously, your return must include everything that come with the product, including the cables.
Reddit
reddit.com › r/iphone › in your experience, will apple stores will accept returns for 30 days?
r/iphone on Reddit: In your experience, will Apple Stores will accept returns for 30 days?
September 12, 2025 -
Spoke with an Apple customer service rep who said that an in-store purchase can be returned for up to 30 days with no issue and that every Apple Store would honor this.
I purchased an iPhone 16 Pro a couple weeks ago just to try out the smaller size before I decided which 17 Pro to order (been using the Max for years). I totally forgot that the phones are only available for pre-order at first though, so needed a little extra time on my current device. I’ll return it after I switch everything over from the new one.
Either way I’m fine because I have the recorded call confirming I’m good. Just curious about everyone else’s experience.