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Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Apple (CA)
Find out how you can return an item, how long the refund process takes, what to do if your invoice is not with your order, and much more.
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Apple
apple.com › ca › legal › sales-support › sales-policies › retail_ca.html
Apple Legal - Apple - Legal - Sales Policies - Canadian Retail Sales
The main thing to remember is that by placing an order or making a purchase at an Apple Store, you agree to the terms set forth below along with Apple’s Privacy Policy and Terms of Use. ... We fundamentally believe you will be thrilled with the products you purchase from the Apple Store. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product.
Discussions

Do I have 30 days to return my iPhone - Apple Community
Please note that returning your iPhone pursuant to this policy will not automatically cancel your mobile network agreement. You must contact your mobile network operator to cancel your mobile network service. If you cancel your mobile network service, you will be responsible for all applicable usage ... More on discussions.apple.com
🌐 discussions.apple.com
In your experience, will Apple Stores will accept returns for 30 days?
depends on the country you are in. In the US it is only max 14 days and regardless of what you may have recorded they will only go by what is in writing https://www.apple.com/shop/help/returns_refund More on reddit.com
🌐 r/iphone
12
4
September 12, 2025
Apple's Holiday Extended Return Policy Now in Effect: Orders from November 12 and December 25, 2025 may be returned through January 8, 2026
Does this mean I can order an Apple TV 4K, and return it if a new one comes out? More on reddit.com
🌐 r/apple
24
229
1 month ago
Does Apple make exceptions on their 14-day return policy for MacBook Pros?
For anybody finding this thread in 2025 - I just got a return exception through apple online sales support. Tell them you are buying a more expensive model as the reason for the return. More on reddit.com
🌐 r/macbookpro
26
7
November 1, 2023
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Apple
apple.com › legal › sales-support › sales-policies › retail_us.html
Apple Legal - Apple - Legal - Sales Policies - U.S. Retail Sales
... We believe you will be thrilled ... a product is not what you expected, you can return or exchange it with a receipt within 14 days of the date you receive the product from Apple....
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iPhone in Canada
iphoneincanada.ca › home › news › apple and amazon canada drop 2025 holiday return dates—one’s way better
Apple and Amazon Canada Drop 2025 Holiday Return Dates—One’s Way Better | iPhone in Canada
1 month ago - Apple says eligible products purchased from the Apple Store Online between November 12 and December 25, 2025, can be returned until January 8, 2026. All other terms from Apple’s standard Sales and Refunds Policy still apply.
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The Mobile Shop
themobileshop.ca › en › phones › apple-iphone-16-pro
Apple iPhone 16 Pro | Compare Plans & Pricing
You must return phone in good working condition (must power up to the home screen, accept a charge, and have the ability to perform a factory reset; LCD/touchscreen must be functioning and cannot have any dark spots and/or blemishes and there cannot be any physical damage to a device such as ...
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Amazon
amazon.com › Apple-iPhone-16-Version-128GB › dp › B0DHJH2GZL
Amazon.com: Apple iPhone 16, US Version, 128GB, Black - Unlocked (Renewed) : Cell Phones & Accessories
All products have been professionally inspected, tested, cleaned, and refurbished as necessary by Amazon-qualified suppliers. Products are not certified by Apple. Amazon Renewed products offer an affordable option so you can save on the brands you love. Your purchase is eligible for Amazon Renewed coverage in conjunction with Amazon's Return Policy and the A-to-z Guarantee.
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iPhone J.D.
iphonejd.com › iphone_jd › 2024 › 10 › apple-14-day-return.html
Apple’s generous 14-day return policy – iPhone J.D.
If you purchase a product directly from Apple—online or in an Apple Store—the Apple website says: “You have 14 calendar days to return an item from the date you received it.” Obviously, your return must include everything that come with the product, including the cables.
Find elsewhere
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MacRumors
macrumors.com › 2025 › 11 › 12 › apples-extended-return-policy-2025
Apple's Extended Return Policy Now in Effect for 2025 Holiday Season - MacRumors
1 month ago - In the U.S., Canada, U.K., Australia, and many other countries, most products purchased between November 12 and December 25 of this year may be returned through January 8, 2026, according to Apple's website.
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Apple
support.apple.com › en-ca › 118223
Request a refund for apps or content that you bought from Apple - Apple Support (CA)
November 3, 2025 - Refund eligibility might vary by country or region. See the Apple Media Services Terms and Conditions for details. In countries and regions with consumer law protections, users retain their rights under these protections.
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GOBankingRates
gobankingrates.com › saving money › shopping › apple return policy: what you need to know
Apple Return Policy: What You Need To Know | GOBankingRates
July 28, 2023 - You have 14 days from the time of the purchase to return your Apple item. The product cannot be damaged and Apple can usually look up your purchase even without a receipt. If you want a faster refund, turn in your item in person.
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Reddit
reddit.com › r/iphone › in your experience, will apple stores will accept returns for 30 days?
r/iphone on Reddit: In your experience, will Apple Stores will accept returns for 30 days?
September 12, 2025 -

Spoke with an Apple customer service rep who said that an in-store purchase can be returned for up to 30 days with no issue and that every Apple Store would honor this.

I purchased an iPhone 16 Pro a couple weeks ago just to try out the smaller size before I decided which 17 Pro to order (been using the Max for years). I totally forgot that the phones are only available for pre-order at first though, so needed a little extra time on my current device. I’ll return it after I switch everything over from the new one.

Either way I’m fine because I have the recorded call confirming I’m good. Just curious about everyone else’s experience.

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Apple
apple.com › help › returns & exchange
Returns & Exchange - Shopping Help - Apple (HK)
In addition to the Standard Exchange ... or across multiple orders) from the same product category: Must be sent back within 7 days of the date you receive the product; and · Must be returned to the Apple Store where originally ...
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Apple
apple.com › apple trade in
Apple Trade In - Apple (CA)
If you’ve already sent us your device, the trade-in can’t be cancelled. However, if you receive a lower revised trade-in value after we’ve inspected your device, you can choose to reject it. If you buy a new device online with a trade-in and return the new device, your trade-in will be cancelled automatically and in some cases it may not be possible to return your device.
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Best Buy Canada
bestbuy.ca › en-ca › help › returns-and-exchanges › best-buy-return-and-exchange-policies
Best Buy Return and Exchange Policies | Best Buy Canada
We work hard every day to enrich ... or invite us into your home. If you are not fully satisfied with your purchase, we'll do our very best to help you with a replacement, return, or repair. Looking for a Marketplace return policy? The policy below applies to purchases from ...
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Shop Your Way
shopyourway.com › home › apple return policy in store: details on refunds, holiday, and gift returns in 2024
Apple Return Policy In Store: Details on Refunds, Holiday, and Gift Returns In 2024 - Shop Your Way Blog
December 4, 2024 - Yes, Apple accepts returns for opened items as long as they are in like-new condition and include all original components. Gift returns follow the same process as regular returns.
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ScreenRant
screenrant.com › home › tech › tech features › apple return policy: how long & what you need to know explained
Apple Return Policy: How Long & What You Need To Know Explained
May 28, 2022 - ... However, there are always going to be occasions when a return is needed. Apple’s standard return policy allows consumers to return a product for up to 14 days after purchase.
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Reddit
reddit.com › r/apple › apple's holiday extended return policy now in effect: orders from november 12 and december 25, 2025 may be returned through january 8, 2026
r/apple on Reddit: Apple's Holiday Extended Return Policy Now in Effect: Orders from November 12 and December 25, 2025 may be returned through January 8, 2026
1 month ago - Yes you can return it. Of course, Apple does retain the right to ban you for things, but returning an · AVP I would be very surprised if they banned you. Especially if you've been a long time customer. ... Yeah they seem pretty used to it in store. I returned mine and they didn’t even bother looking in the box to check it was all there which I was really surprised by.
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Receiptor AI
receiptor.ai › home › guides › return policies › apple's return and exchange policy: a complete guide
Apple's Return and Exchange Policy: A Complete Guide | Guides | Receiptor AI
August 28, 2025 - You can either schedule a pickup with the carrier or drop off the package at any of the carrier’s locations. Apple's return policy allows customers to return most items within 14 days of purchase, with some exceptions for specific categories.