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Apple
apple.com › legal › sales-support › sales-policies › retail_us.html
Apple Legal - Apple - Legal - Sales Policies - U.S. Retail Sales
In the unlikely event a product is not what you expected, you can return or exchange it with a receipt within 14 days of the date you receive the product from Apple. The product must be in its original condition with all of its included parts, ...
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PCMAG
pcmag.com › home › how-to › mobile apps › iphone apps
Buyer's Remorse? How to Request a Refund From Apple's App Store | PCMag
July 29, 2024 - If you made a purchase in the App Store and now regret the decision, you can request a refund directly from Apple using your iPhone, iPad, or Mac.
Discussions

App Store refund policy.
I think if you start buying and refunding regularly they’re going to get a bit sus. Most apps on iOS these days are becoming “free” with a subscription anyway. So you can use a trial period or the free version that is often limited or has ads. More on reddit.com
🌐 r/ios
13
24
November 11, 2021
How do I get an exception to Apple’s awful refund policy?
Do not dispute with your credit card. That will lock you out of your store account with a negative balance and be unable to access any content purchased with it until you bring it back to a zero balance. You need to keep talking to Apple support to kindly ask them to escalate so they can correct the issue. More on reddit.com
🌐 r/applehelp
189
131
April 19, 2023
Apple's Holiday Extended Return Policy Now in Effect: Orders from November 12 and December 25, 2025 may be returned through January 8, 2026
Does this mean I can order an Apple TV 4K, and return it if a new one comes out? More on reddit.com
🌐 r/apple
24
229
1 month ago
VAT Refund when buying online at the Apple Store
The Apple Store will more likely than not have US keyboards. I live in Seoul, have been to Apple Stores here and in Japan and they all offer American QWERTY in addition to local keyboards. More on reddit.com
🌐 r/ParisTravelGuide
1
3
December 18, 2021
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Shop Your Way
shopyourway.com › home › apple return policy in store: details on refunds, holiday, and gift returns in 2024
Apple Return Policy In Store: Details on Refunds, Holiday, and Gift Returns In 2024 - Shop Your Way Blog
December 4, 2024 - 14-Day Return Window: Apple allows customers 14 days from the date of receipt to return items in their original condition with all parts and accessories included. Receipt Importance: Having a receipt simplifies the return process, ensuring a ...
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Receiptor AI
receiptor.ai › home › guides › return policies › apple's return and exchange policy: a complete guide
Apple's Return and Exchange Policy: A Complete Guide | Guides | Receiptor AI
August 28, 2025 - There are a few important things to keep in mind when returning a product you purchased online from Apple: You have 14 calendar days to return an item from the date you received it.
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Apple
apple.com › help › returns & exchange
Returns & Exchange - Shopping Help - Apple (HK)
To receive the refund or credit you must contact Apple within 14 calendar days of the price change. Please note that this excludes limited-time price reductions, such as those that occur during special sales events.
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Apple
apple.com › sales policies
Sales and Refunds - Education - Apple (CA)
In that unlikely event, we invite you to review the following terms related to returning a product. For iPhone returns, you may return your undamaged iPhone with its included accessories within 15 days of purchase for a full refund.
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Reddit
reddit.com › r/ios › app store refund policy.
r/ios on Reddit: App Store refund policy.
November 11, 2021 -

I am thinking about switching to iOS from Android and demoing an iPhone for 2 weeks.

Android has a 2 hour no questions asked refund policy. This lets me try out apps and ensure they actually do what I need without risk. The refund is near instant. Apple requires me to submit a problem and request a refund. There is no guarantee the refund request will be granted within 48 hours. I've already paid for an app that turned out to be garage. Luckily my refund request was granted.

I cant find concrete details on refund policy for apps. It feels like Apple is intentionally vague.

  1. Is there a limit on the number of refunds per each Apple ID?

  2. Have anybody actually ran into problems asking for refunds? Have any been denied?

Find elsewhere
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Apple
support.apple.com › en-ca › 118224
Check the status of a refund for apps or content that you bought from Apple - Apple Support (CA)
Allow 24 to 48 hours to receive an update from Apple. If approved, the time it takes for the money to appear on your account or statement depends on the payment method. You may lose access to refunded items.
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The Mac Observer
macobserver.com › home › how to return apple products: full guide to refunds & exchanges
How to Return Apple Products: Full Guide to Refunds & Exchanges
August 27, 2025 - If you financed/activated service, contact your carrier to cancel or adjust service. Apple’s return policy is straightforward: 14 days, original condition, and include everything in the box.
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Reddit
reddit.com › r/applehelp › how do i get an exception to apple’s awful refund policy?
r/applehelp on Reddit: How do I get an exception to Apple’s awful refund policy?
April 19, 2023 -

I bought Freeletics on the App Store for $125. Their app description clearly states a 14 day money back guarantee. Twice. I tried it out and the app sucks so I requested a refund through Report a Problem from Apple within a few days. Since I requested a refund, I lost access to the app. Apple denied my refund twice saying that I’m “ineligible.” I’ve talked to a bunch of Apple specialists who all do the same thing - deny me and try to placate me by making a note of my complaint.

So now I have no shitty app and I’m out $125. Freeletics won’t give me access back because I requested a refund. Apple won’t give me a refund. I’d really just like my money back.

My current plan is just to keep messaging and calling Apple support to waste at least $125 of their time. I didn’t actually do that. It would be a huge waste of my own time. In my own pettiness, I’ve made sure to cancel all of my subscriptions through the App Store. From now on I’ll only use apps that let me handle a subscription from their websites. My credit card has better refund protection than Apple does.

Some clarifying information - Freeletics states twice in their app description that they offer a 14 day money back guarantee. You cannot access the pro features without purchasing. I made a refund request well within those 14 days. I told this to Apple. They didn’t care.

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Quora
quora.com › Can-I-return-Apple-products-to-any-store
Can I return Apple products to any store? - Quora
Answer (1 of 3): You cannot “return ... it’s referring to Apple Stores. You can return any product purchased from an Apple Store to any Apple Store in the same country where you purchased it....
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Utoronto
mx01.sri.utoronto.ca › home › trend
Explained: The Mystery And Meaning Of Apple Return Policy
Apple's return policy allows customers ... for a refund or exchange. This timeframe typically extends to 14 calendar days from the date you receive your product....
Rating: 7/10 ​ - ​ 885 votes
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Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Apple (CA)
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt within 15 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment ...
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Apple
support.apple.com › en-ca › 118223
Request a refund for apps or content that you bought from Apple - Apple Support (CA)
November 3, 2025 - Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund. You can use any device with a web browser to request a refund.
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Apple
apple.com › ca › legal › sales-support › sales-policies › retail_ca.html
Apple Legal - Apple - Legal - Sales Policies - Canadian Retail Sales
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt within 15 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment ...
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Apple
support.apple.com › en-ca › billing
Subscriptions and Billing - Official Apple Support
App Store and iTunes Store purchases may be eligible for a refund.
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Riot Games
riotgames.com › en › global-refund-policy
Global Refund Policy | Riot Games
Separate refund rules apply if you made your purchase via a third-party platform (such as the Apple App Store or Google Play Store).
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iPhone J.D.
iphonejd.com › iphone_jd › 2024 › 10 › apple-14-day-return.html
Apple’s generous 14-day return policy – iPhone J.D.
That special policy meant that ... month for the 2024 holidays. When you return one product and purchase another, the refund from one product applies directly to the purchase of the next one—i.e., an exchange....