I forgot to cancel a free trial subscription and just got charged. Would I have a better chance choosing the "I forgot to cancel" option or the "I'd like to request a refund" and writing a message there. I have no past history with requesting refunds if that changes anything.

I needed to download the Adobe Acrobat app to help fill out these forms for a staffing agency, and a subscription is required with a 3 day free trial. I’ve been busy moving the last few days and completely forgot to cancel it until I saw a notification from my PayPal saying I got charged a whole $76 for the yearly subscription.

I requested a refund from Apple support, and this is my first time requesting a refund. I’ve heard mixed reviews about Apple being lenient with refunds. Is there a chance I may get refunded? I know it’s my fault for not cancelling immediately which I usually do with free trials, but I’ve been so caught up with moving and running around these last few days that I completely forgot.

EDIT: Checked my refund update, they’re refunding me!

Hi guys hope you are all well! Today I made a purchase for 12 months of a Surfshark VPN subscription and when I tried to access it it was not working atall on any of my devices so I tried to cancel and get a refund, they said I must go through Apple to do so which i inevitably did. They also said although they have a 30 day money back guarantee it is up to apples discrepancy to refund me. I cancelled the subscription about an hour after buying it, do you think I will get the refund I rarely get refunded for items and do not abuse the system in anyway? Any help is greatly appreciated thank you in adance!

Hi everyone , I'm new to Apple ecosystem , just got an iphone last summer , I installed this app called Opal to help me with focus , I wasn't planning on using the premium version , they offered access to premium features within a week , my understanding was that after the free trial ends , I will be simply locked out of the premium features and continue to use the free version , however yesterday I was charged for 70$ !! I immediatly cancelled the subscription and asked for a refund through apple's website . How much likely that I will get a refund ?

Location: Ireland

I recently downloaded Duolingo and kept seeing ads for “super Duolingo” I thought it sounded handy so I decided to subscribe because it was a two week free trial and they said they would contact me two days before the free trial is over. What I initially planned on doing was playing it until the free trial was over and if I was happy I’d keep the subscription. What I thought and was so sure I did was subscribe to the monthly payment, but no, I subscribed to the yearly payment which costs €101.99. I didn’t notice this til I saw my bank account today half an hour after the money was taken from my account. I immediately went onto the website where I can ask apple for a refund. It was a simple enough process and it says they will get back to me 24 hours from now.

I’m very frustrated because I was so certain I picked monthly, I didn’t see any warning two days in advance (I’ll take the blame I’m terrible with messages) the refund process didn’t let me explain my error and at the moment I’m a student, I’m not working full time and €100 euro is a big loss. I cancelled my subscription on Duolingo and I’m waiting on a reply from the refund claim. Any advice, should I maybe ring someone? I’d appreciate any input.

can someone please help me? i made an accidental subscription through apple (in app), and the amount is really high. i’ve already requested a refund twice, but apple has denied both requests. i'm feeling really frustrated and don’t know what to do next.

here's the situation: • the purchase was accidental. • the amount is quite large, and I really need to get this resolved. • i've submitted two refund requests, but both were rejected by apple. • i've checked my purchase history and followed the usual refund process, but nothing seems to be working.

i also sent an email to the app’s support email, but I haven’t received any response.

has anyone here dealt with something similar and managed to get a refund from apple? any advice on what steps i should take next or how to improve my chances would be really appreciated.

My younger brother subscribed free trial in Chess.com app, but apple store automatically purchased diamond member after free trial. Would apple refund to me ?

Hello, I am a college student who subscribed to this academic related app’s free trial. It was a 3 day free trial and after three days I forgot to cancel my subscription which was an honest mistake and they took $10 off of my account. I filed for a refund and they said it’s not eligible, I tried convincing them by writing why I should be given a refund but I am sure that they would deny it for the second time.

Anyone knows where can I reach out to get my money back? Does apple has live chat support? Thank you so much.

EDIT: Funny, I went in here because it says AppleHelp not AppleJudge or whatever. But people in here seem to be so perfect that they’ve never had mistakes their whole life and so quick for judging me over $10. Forgetting to cancel a free trial DOES NOT make me an irresponsible person already. But at the same time money is still a money no matter how cheap it is so I was hoping there’s some way I could get it back, but clearly if there’s not then sure, like as if I have any other choice? Why would I stress myself if there’s no way to refund it anyway.

Anyway, for the perfect people on my comment box you don’t have to tell me to learn my lesson. Because nobody says I won’t. Matter of fact I have already told myself to be cautious next time before I even posted here. I was here to ask for help and not for some of y’all to give me an obvious lesson I didn’t even asked for.

Posting for a friend:

Hey everyone,

Just a bit of context: 7 days ago, I installed the Videoleap app from the Apple Store and started their free 7-day trial. However, I forgot to cancel my subscription before the renewal date. I then suddenly received an email saying I had been charged the yearly fee, so I immediately canceled my subscription and filed a refund claim.

I was just wondering if I’m eligible for a refund, given the situation above. Any thoughts and suggestions regarding this would be greatly appreciated. TYSM 🥹

Just got off a call with Apple Support. They're refusing to refund THREE subscriptions where I literally cannot use what I paid for:

1. ChatGPT Plus - Subscription applied to wrong OpenAI account. Can't access it. OpenAI says Apple handles App Store refunds.

2. Claude - The desktop app is completely broken. Launches to blank screen. This is a known issue. "Refunds are handled by Apple"

3. StarWalk - I cancelled this subscription a year ago, it's was not even in my iPad's subscription list when I linked my new card.

I'm an EU citizen who made these purchases while physically in the EU. When I mentioned EU consumer protection laws, the rep said Apple's "internal policies" take precedence.

That's... not how law works?

They refused escalation saying "it won't change anything." Case #102611860552 for anyone from Apple lurking.

Initiating chargebacks on all three and filing a complaint with EU authorities. Just wanted to warn others and document this nonsense.

Hi everyone, I really need help or stories from people who’ve been in the same situation.

Earlier today and woke up to see I was charged because I forgot to cancel a free trial that auto-renewed into a subscription. I got too busy and completely forgot to cancel it in time but as soon as I saw the charge, I immediately canceled the subscription and filed a refund request under “I didn’t intend to purchase this.” I also spoke to Apple Support, but they told me the request is still processing. They said it usually takes 24–48 hours and they couldn’t give me any assurance yet.

Has anyone here ever gotten a refund decision from Apple in less than 24 hours? If so, how quickly did the refund show up in your account? Any experiences or advice would mean so much 🙏

$70 down the drain on REPLIKA of all apps. I have $10 to my name now. Misread the screen, I thought I was agreeing to use it for free, and next thing I know I get a charge for $70 on my card. I just wanted to test it out and see what the hype was.

I requested a refund through the original apple report a problem links.. they denied. Asked again. Denied again. I’m reaching out to the app itself now. Next step is my bank, if it hasn’t been too long. But I’m pissed. Thanks, apple.

I bought an expensive monthly subscription for an app that did not work. I only had it a few days despite it being $250 a month. I asked apple for a refund or at bare minimum a pro-rated refund and apple denied me.

Regardless of it not working, paying for the app for a whole month and only having it two days, apple doesn’t give a shit because they are greedy fucks and want their cut of the subscription.

I was told if I did a chargeback then they may disable my apple ID. A way for the greedy cunts to leverage you.

Apple is fucking evil greedy fucks. They used to do refunds not anymore though. They just leverage you and provide zero consumer protections.

I didn’t mean to renew my subscription but now I’ve paid 11 dollars so is there any way to get a refund?

I currently pay for music, fitness, and news (billed 1st of the month). And have a free trial for tv and arcade which ends Jan 31. It make sense to switch to Apple One. But if I do that now do I get refunded for my current subscriptions? I’m not expecting a free trial because I’ve already had free trials for each service.

Logically I don’t think Apple will charge me twice but I can’t find a straight answer. I asked Apple support, see screenshot, who recommended I cancel my existing subscriptions. The sign up for Apple One. That doesn’t seem right to me, as Apple are pushing Apple One to me through emails and when I go into settings.

Does anyone have experience with this? Should I wait or sign up now? Thanks!

Why YSK: sometimes we forget to cancel before the free trial ends (or after!) you can cancel anytime and request a refund of any fees associated with each app, even if you have used them. Say I downloaded canva 3 months ago and used it a handful of times but won’t use it again. I can “report an issue” in my iTunes account and choose from the drop down menu “forgot to cancel” for each month (in this case, 3 months) and they will refund you for all 3 months.

I downloaded the pic jointer app to create collages and photo albums before I left to bootcamp and I signed up for the free trial and I forgot to cancel my subscription before I left and my credit card was being charged 9.99 every week for it and I couldn’t do nothing about cuz I didn’t have my phone on me till I graduated. I just recently graduated from mcrd and noticed this today when I went to change my payment method on the App Store. What steps should I take to get my refund. Can apple help me refund these transactions or should I just call the bank and explain to them my situation?

I bought Freeletics on the App Store for $125. Their app description clearly states a 14 day money back guarantee. Twice. I tried it out and the app sucks so I requested a refund through Report a Problem from Apple within a few days. Since I requested a refund, I lost access to the app. Apple denied my refund twice saying that I’m “ineligible.” I’ve talked to a bunch of Apple specialists who all do the same thing - deny me and try to placate me by making a note of my complaint.

So now I have no shitty app and I’m out $125. Freeletics won’t give me access back because I requested a refund. Apple won’t give me a refund. I’d really just like my money back.

My current plan is just to keep messaging and calling Apple support to waste at least $125 of their time. I didn’t actually do that. It would be a huge waste of my own time. In my own pettiness, I’ve made sure to cancel all of my subscriptions through the App Store. From now on I’ll only use apps that let me handle a subscription from their websites. My credit card has better refund protection than Apple does.

Some clarifying information - Freeletics states twice in their app description that they offer a 14 day money back guarantee. You cannot access the pro features without purchasing. I made a refund request well within those 14 days. I told this to Apple. They didn’t care.

How long did it take you to get a refund for a cancelled subscription I was charged I also did not use the subscription and Apple refused to refund me?