Prepare examples of your achievements in the STAR format and align to Amazon's Leadership Principles (easily searchable). The interviews aren't too daunting, I found the process very good they weren't out to trip me up like some interviewers. Answer from Whitefangedmate on reddit.com
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Medium
medium.com › @felistanjeri › my-amazon-cloud-support-associate-interview-experience-real-questions-tips-and-key-lessons-4fa305217b26
My Amazon Cloud Support Associate Interview Experience (Real Questions, Preparation Tips, and Key Lessons) | by Felista Njeri | Medium
March 6, 2026 - So when I received an interview ... for the Cloud Support Associate Internship in Nairobi, it honestly felt surreal😭. I reread the email multiple times just to be sure it was real. A six month internship. A chance to work with Amazon Web Services. It felt like the opportunity I had been preparing for. In this post, I want to document how the interview process went(including actual questions asked) and share practical insights to help anyone preparing for a similar AWS Cloud Support ...
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Glassdoor
glassdoor.com › amazon interviews › amazon cloud support associate interviews
Amazon Cloud Support Associate Interview Experience & Questions | Glassdoor
Is it hard to get hired as a Cloud Support Associate at Amazon?Cloud Support Associate applicants have rated the interview process at Amazon with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 72% positive.
Discussions

1st call back for CLoud support associate at AWS. how to prepare for interview?
Prepare examples of your achievements in the STAR format and align to Amazon's Leadership Principles (easily searchable). The interviews aren't too daunting, I found the process very good they weren't out to trip me up like some interviewers. More on reddit.com
🌐 r/AWSCertifications
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August 10, 2023
amazon cloud support engineer interview preparation tips
I’ve actually done over 50 interviews for cloud support engineer roles, and you don’t actually have to have any AWS knowledge coming into the role (they do love to see that you have tried to learn AWS in between applying and your interview, as this goes to the “Learn and Be Curios” LP). You’ll apply for a specific ‘profile’ like Linux, Networking, Windows, Database, Deployment, etc. If applying for one of the core profiles like Linux or Networking, you’ll need to meet the bar in technical knowledge in that area. If they feel that you have a good foundation, then they can teach you everything you need to know about how AWS works. So say your applying for the Networking profile; this is my biggest suggestion: don’t focus on AWS specific knowledge such as how VPCs work, or public vs private subjects, endpoints, etc. They won’t ask you about any of that. They will test for foundational networking knowledge that is situation based and focuses on troubleshooting something that you have little visibility into (which is exactly what you will be doing). More on reddit.com
🌐 r/aws
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May 18, 2019
How I went from $14hr to 70k with no experience
Congratulations! a phone number using that area code Powerful technique. Google voice or other phone numbers; a voice mail service in each area; a prepaid phone like TracFone, though a PITA to have five different phones. More on reddit.com
🌐 r/cscareerquestions
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AWS cloud support associate interview questions

And your point?

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People also ask

What is the interview process like for a AWS Cloud Support Associate at Amazon?
Common stages of the interview process at Amazon as a AWS Cloud Support Associate according to 21 Glassdoor interviews include:
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glassdoor.com
glassdoor.com › Interview › Amazon-AWS-Cloud-Support-Associate-Interview-Questions-EI_IE6036.0,6_KO7,34.htm
Amazon AWS Cloud Support Associate Interview Questions | Glassdoor
What is the interview process like for a Cloud Support Associate at Amazon Web Services?
Common stages of the interview process at Amazon Web Services as a Cloud Support Associate according to 28 Glassdoor interviews include:
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glassdoor.com
glassdoor.com › Interview › Amazon-Web-Services-Cloud-Support-Associate-Interview-Questions-EI_IE7470741.0,19_KO20,43.htm
Amazon Web Services Cloud Support Associate Interview Experience ...
How long does it take to get hired as a AWS Cloud Support Associate at Amazon?
Candidates applying for AWS Cloud Support Associate roles take an average of 19 days to get hired, when considering 21 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 27.96 days.
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glassdoor.com
glassdoor.com › Interview › Amazon-AWS-Cloud-Support-Associate-Interview-Questions-EI_IE6036.0,6_KO7,34.htm
Amazon AWS Cloud Support Associate Interview Questions | Glassdoor
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GeeksforGeeks
geeksforgeeks.org › interview experiences › aws-cloud-support-associate-interview-experience
AWS Cloud Support Associate Interview Experience - GeeksforGeeks
July 12, 2025 - Why do you want to be a part of AWS and not any analytics firm? (This was asked because I did my summer industrial training in analytics) Interview 4: HR Round- This round was also based on CV and they were constantly pushing me to answer general questions using past experiences.
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Reddit
reddit.com › r/awscertifications › 1st call back for cloud support associate at aws. how to prepare for interview?
r/AWSCertifications on Reddit: 1st call back for CLoud support associate at AWS. how to prepare for interview?
August 10, 2023 -

Hello guys just got my first call back at aws and im really excited. Just wanted to ask if anyone had any tips for that specific role. i think its a L5 role im told so maybe it wont be as technical? but just want to give a brief overview of myself and what I currently know about the interview process before you give me advice.

ABOUT ME: Currently work in level 2 IT Support. doing hardware and software fixes and have been for like 5 years now so i have alot of customer support experience. I recently got my Cloud practioner cert and my solutions architect associate cert recently and am very proud of that because it took me ages to revise for due to struggling with ADHD but i had plenty of help from THIS SUB ;)

After getting those certs I did a few of Adrian Cantrils AWS projects such as; BGP highly avaliable site to site vpn connecting a hybrid on prem network to AWS, creating a serverless reminder notification app, creating a serverless event driven app, hosting a containerised web app with docker. I have also done some other projects with cloud tools like terraform (deploying a vpn and ec2's), Ansible(deploying a web app to multiple ec2's) and a python project where I used boto3 to make a basic image automation function. (cURRENTLY In the middle of creating a ci/cd pipeline with github actions with my mentor).

WHAT I KNOW ABOUT THE PROCESS: to my knowledge there will be like 5-6 interview that may be around 1 hour which kind of sounds daunting to me. I know the first interview process will be either "functional skills, technical aptitude and amazon leadership principles. would like some clarity on what all of those could entail to be honest. BUT yeah thats pretty much all I know.

My question to you was how can I prepare? what was your experience interviewing with aWS? What is the structure of interviews like? is the role im applying to more forgiving if im abit less technical?

I just have abit of anxiety about it all tbh and want to know how best to prepare!

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GeeksforGeeks
geeksforgeeks.org › interview experiences › amazon-aws-interview-experience-for-cloud-support-associate-2020
Amazon AWS Interview Experience for Cloud Support Associate - GeeksforGeeks
October 6, 2024 - I had a very cool and friendly interviewer who asked me to address her by her name. She was very co-operative and engaged in a very friendly talk. She made sure I was very comfortable.
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Glassdoor
glassdoor.com › Interview › Amazon-Web-Services-Cloud-Support-Associate-Interview-Questions-EI_IE7470741.0,19_KO20,43.htm
Amazon Web Services Cloud Support Associate Interview Experience & Questions | Glassdoor
Is it hard to get hired as a Cloud Support Associate at Amazon Web Services?Cloud Support Associate applicants have rated the interview process at Amazon Web Services with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive.
Find elsewhere
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Medium
aws.plainenglish.io › from-nairobi-to-aws-10-lessons-from-my-cloud-support-engineering-intern-interview-18c7a86fd3c1
My Cloud Support Engineering Internship Interview | by Moses Kuria | AWS in Plain English
February 19, 2026 - The email? From AWS. I had been invited to interview for the Cloud Support Associate Intern role. Yaaaaay!!! 🥳 After countless “unfortunately” emails, my very first interview was with AWS of all companies. The moment was surreal, almost unreal. I even dragged my brother over to read it with me just to confirm my eyes weren’t playing tricks.
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Internshala
internshala.com › home › job tips › interview guide › amazon cloud support associate interview questions
Top 32 Amazon Cloud Support Associate Interview Questions
April 8, 2026 - In this section, we will outline major Amazon cloud support associate interview questions and answers for mid-level professionals. Sample Answer: The major difference between EC2 (Elastic Compute Cloud) and Lambda is that: EC2 (Elastic Compute Cloud) is a scalable virtual server that allows to run applications on-demand. You can manage the server configuration and resources. Lambda offers a serverless computing capability, where one can upload their code and AWS manages infrastructure.
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Reddit
reddit.com › r/aws › amazon cloud support engineer interview preparation tips
r/aws on Reddit: amazon cloud support engineer interview preparation tips
May 18, 2019 -

I might be able to get an interview with amazon for Cloud support engineer role. Can you guys please provide some information about how to prepare for it. I have 4+ years of experience in general IT field(not aws). Skillset includes linux/unix, shell, python, SQL etc. I have an AWS certification but I don't use AWS at all in my day to day job.

Thank you in advance!

Top answer
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I’ve actually done over 50 interviews for cloud support engineer roles, and you don’t actually have to have any AWS knowledge coming into the role (they do love to see that you have tried to learn AWS in between applying and your interview, as this goes to the “Learn and Be Curios” LP). You’ll apply for a specific ‘profile’ like Linux, Networking, Windows, Database, Deployment, etc. If applying for one of the core profiles like Linux or Networking, you’ll need to meet the bar in technical knowledge in that area. If they feel that you have a good foundation, then they can teach you everything you need to know about how AWS works. So say your applying for the Networking profile; this is my biggest suggestion: don’t focus on AWS specific knowledge such as how VPCs work, or public vs private subjects, endpoints, etc. They won’t ask you about any of that. They will test for foundational networking knowledge that is situation based and focuses on troubleshooting something that you have little visibility into (which is exactly what you will be doing).
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The best advice I can give you is to study the leadership principles. At Amazon, it’s not just a subset of words written on a wall. The LPs are engrained into how Amazonians work and talk every day. They are also used as a part of the interviewing process for evaluating candidates. Some other general tips I can give are: Be quick to say you don’t know something, capture the question in your notes, and follow up. Words matter at Amazon, be very clear. This also translates to the definition of services offered. I would go as far as to study the re:invent keynotes delivered by Andy Jassy to pick up on the specific vernacular. Don’t use “filler” words like very, best, most, etc. Be specific, use metrics instead of generalizations. This helps to build trust. Be prepared to respond to the STAR method. Think of a situation where you’ve exemplified each of the LPs. Write them down, and bring them in with you. Try to guess what LP each interviewer is trying to evaluate you on. Ask the interviewer what their favorite LP is and which they struggle with, and why. Ask if they have written a 1 pager or 6 pager. What was it about? Overall, be genuine and honest. Amazon has extensive training that will help build the depth and breadth you need to be successful in your job. LPs: https://www.amazon.jobs/en/principles STAR: https://www.thebalancecareers.com/what-is-the-star-interview-response-technique-2061629
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AmbitionBox
ambitionbox.com › home › interviews
60+ Amazon Cloud Support Associate Interview Questions & Answers 2026 | AmbitionBox
December 20, 2024 - Q4. DHCP DORA · Interview preparation tips - Be fully prepared with OS and CN ... Round: Test Tips: Just try coding as much as you can in the four years of graduation. Round: Interview Experience: Three Coding Interview and a Behavioral Interview were conducted.
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Quora
quora.com › What-is-it-like-to-be-interviewed-for-a-cloud-support-engineer-position-at-Amazon
What is it like to be interviewed for a cloud support engineer position at Amazon? - Quora
Answer (1 of 6): I’m a cloud support engineer at Amazon in their databases team, so I’m qualified to answer this question. First of all, each person will have a different motive to join support. I know many system admins and DBAs leave their job for the Amazon tag and regret later saying, ...
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Quora
quora.com › How-do-I-prepare-for-cloud-support-associate-interview-at-Amazon-AWS-India
How to prepare for cloud support associate interview at Amazon AWS India - Quora
Answer (1 of 6): Here is a short little experience of my interview at Amazon for CSA role… I had applied for the job On-Campus as a Fresher.. It began with an online coding test which had 65 MCQ’s(No negative marking—25 Aptitude and 40 Technical(OS, DBMS, DSA in detail)) and 2 Coding ...
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Quora
quora.com › I-got-an-interview-with-Amazon-for-Cloud-Support-Associate-What-should-I-be-preparing-Please-give-some-specific-details
I got an interview with Amazon for Cloud Support Associate. What should I be preparing? Please give some specific details. - Quora
Answer (1 of 2): 1. if you do not understand STAR interviewing, do your research. Practice delivering answers this way. 2. Understand the Amazon Leadership Principles. Every interviewer will have 2 Leadership Principles that drive their questions, even technical questions, but will look at how yo...