20 AWS outage was caused by error rates and latencies in the provider’s US-East-1 region in its data center cluster in Northern Virginia. HOW LOUDOUN COUNTY’S COMMERCIAL TAX BASE INITIATIVE TURNED VIRGINIA INTO A DATA CENTER HUB · DeStefano simply summed up the risk that outages pose to cloud service providers in three words: “loss of customers,” he said. Once an outage happens, it makes room for other providers, in the small, hyper-competitive landscape, to pounce.

Amazon Monday afternoon said that its systems are mostly back online after a massive Amazon Web Services (AWS) cloud services outage brought down thousands of high-profile apps, websites and online platforms with it.

But on Monday, something very mundane went very wrong: a common kind of outage known as a Domain Name System (DNS) error. People who work in the tech industry will be rolling their eyes right now. ... When someone taps an app or clicks a link, their device is essentially sending a request to be connected to that service. DNS is supposed to act like a map, and on Monday, AWS lost its bearings – platforms like Snapchat, Canva and HMRC were all still there but it couldn't see where they were to direct traffic to them.