So I just applied for the best buy credit card and got this message, " Thanks for your application. Please call Citibank N.A. using the numbers below to provide a few more details and receive a decision." So I called the number and provided the information. The representative said I just needed to verify my home address and phone number, so he sent a text to my phone and then told me "congratulations you're approved for the Citi Visa Credit Card with a starting limit of $4,000." I said thanks and hung up. Then my computer screen refreshed and it shows I was approved for the "best buy store card" and not the visa like I was told.
I'm not too upset about this, however I am confused. I tried calling best buy credit card customer service and they said that they only see I was approved. They said I'd have to go to a best buy store in person and see if it's actually the visa or just the store card version. And if it was the store card, I'd have to apply again for the visa version, but there's no guarantee I'd be approved for the upgrade. I was also told it could result in another hard pull on my credit report.
Has this happened to anyone else? I mean I didn't plan on spending the card outside of Best Buy, but I don't like being told I was approved for the visa when I apparently wasn't.