I’m not knowledgeable in laptops. I’d always been a Mac girly and ended up buying a pc laptop a few years ago. The Best Buy employee was raving about an Asus ROG Zephyrus M16. I wanted to take a laptop home that day so I unfortunately didn’t do any research on it.

A few months after I bought it, the keyboard stopped working. I did what the internet recommended and it worked for a few times then stopped again. Basically hasn’t worked since then. I didn’t have warranty so I said fuck it and have been using a mouse and keyboard since then but now the battery is starting to go. The max charge it gets when charging is 80% so I think it’s time to switch to something else.

Pleaaase help.