Briggs and Riley
briggs-riley.com › pages › customer-service
Briggs & Riley Customer Service & Support
You can check the status of your repair here. Please be ready to enter your repair number and email or phone number.
Luggage Pros
luggagepros.com › pages › briggs-riley
Briggs & Riley Warranty – Luggage Pros
To find the authorized repair center closest to you, call our Customer Service Department at 888.HMB.BAGS (462.2247) and we will give you instructions on how to get your bag repaired.
Videos
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Walkthrough Our Repair Options | Briggs & Riley - YouTube
Fix a Briggs & Riley suitcase with me! We're proud to be a ...
🎁 The gift that travels for life! Briggs & Riley luggage isn’t just ...
The only luggage you will ever need, built to last with a lifetime ...
Where does Briggs & Riley charge online sales tax?
Briggs and Riley charges sales tax for shipments to the following states: CA, CT, CO, FL, GA, IL, MA, MO, MN, NC, NJ, NY, PA, TN, TX, RI, WA, and WV. States have varying laws on the reporting of online purchases and the payment of use tax on those purchases. Please check your state’s regulation before you shop.
briggs-riley.com
briggs-riley.com › pages › faqs
FAQ | Briggs & Riley
Does Briggs & Riley offer pricing protection?
Briggs & Riley’s pricing policy for sale items is as follows: promotions are effective only within the dates specified. Price adjustments will not be made for purchases made prior to promotional events, nor will special pricing be offered after the event has ended. Briggs & Riley reserves the right to change pricing without notice at any time.
If you have any questions, please contact our customer care representatives at 1-877-745-3978 or email us at [email protected].
briggs-riley.com
briggs-riley.com › pages › faqs
FAQ | Briggs & Riley
Where can I purchase Briggs & Riley products within the United States?
You can purchase Briggs & Riley products on our website for United States Orders. Simply click 'add to cart' on any product detail page you are viewing. Our products are also available at specialty luggage and select department stores.
If you can’t find what you are looking for, please contact our customer care representatives at 1-877-745-3978 or via email at [email protected].
Due to our automated ordering and shipping processes, online transactions cannot be canceled.
briggs-riley.com
briggs-riley.com › pages › faqs
FAQ | Briggs & Riley
Canada Luggage Depot
canadaluggagedepot.ca › pages › briggs-riley-simple-as-that-lifetime-warranty
Briggs & Riley Simple as That® Lifetime Warranty
Our 'Simple as that' guarantee will cover the repair of all functional aspects of your Briggs & Riley bag for life. We will continue to repair your bag even if you decide to purchase a new Briggs & Riley product with the latest performance innovations. Naturally, our guarantee does not cover ...
Reddit
reddit.com › r/buyitforlife › the briggs & riley luggage lifetime warranty is really "simple as that"
r/BuyItForLife on Reddit: The Briggs & Riley luggage lifetime warranty is really "simple as that"
November 11, 2023 - Briggs & Riley travel luggage 18 years ago was their “simple as that” lifetime warranty. They pledged to “repair any damage free of charge, no proof of purchase needed, no questions asked.” · All these years, I had never needed to use their warranty. But the time had finally come to put it to the test. The wheels of my third bag were damaged while I was travelling in Seoul, and I emailed their customer support with an urgent plea for help.
FlyerTalk
flyertalk.com › flyertalk forums › travel&dining › travel products › briggs and riley warranty not so great.
Briggs and Riley warranty not so great. - FlyerTalk Forums
February 17, 2019 - out of curiosity what did you expect from B&R in such case of irreparable damage and what kind of warranty replacement do you expect for another bag of different brand you plan to buy? ... Well, B&R have large roller duffles in other lines (like the baseline) that would work for me. Unfortunately they don't have demo/sales model bags in that line, even though it's a current sales piece. Pretty convenient I think. ... It may be too late, but I noticed there are a ton of repair centers on the B&R site: http://www.briggs-riley.com/contact/...-repair-center Perhaps they could ship your broken bag back and you can see if you have better luck with a local shop to fix the zipper?
Going In Style
goinginstyle.com › pages › briggs-riley-lifetime-guarantee
Briggs & Riley Lifetime Guarantee – Going In Style
Briggs and Riley is the only luggage company that offers an unconditional lifetime warranty. In the event that your bag needs to be repaired, Briggs & Riley® is here for you.
Going In Style
stanfordtravelstore.com › briggs-riley-lifetime-guarantee
Briggs & Riley Lifetime Guarantee — Going In Style Travel Store at Stanford Shopping Center
You are responsible for the cost of shipping your bag to Briggs & Riley®, however, Briggs & Riley® will return the favor and ship your bag back to you free of charge. You also have the option to take the repair in to your own hands. Take advantage of Briggs & Riley® self-repair kits. Briggs & Riley offers free repair kits with a $10 handling charge. ... If your bag needs some extra TLC or care, Briggs & Riley® recommends sending your bag directly to one of Briggs & Riley’s Official Company Repair Centers. To do so, create a repair authorization number (RA).
Foreros
foreros.ca › collections › briggs-riley
Briggs & Riley | Life-Time Warranty – Forero’s Bags and Luggage
Shop our extensive collection of Briggs & Riley. Designed around real-world needs and wants, you are sure to find exactly what you are looking for. Never worry about a damaged suitcase again, Briggs & Riley is guaranteed for life. Shop Briggs & Riley online with free shipping in Canada.
Yelp
yelp.com › shopping › luggage
BRIGGS & RILEY TRAVELWARE - CLOSED - Updated December 2025 - 15 Reviews - 860 Airport St, Moss Beach, California - Luggage - Phone Number - Yelp
February 16, 2018 - 15 reviews and 9 photos of BRIGGS & RILEY TRAVELWARE - CLOSED "I love their luggage. Personally, I believe they make the best suitcases in the business and they compete against some heavy hitters like Travelpro, Samsonite and Tumi. However, they don't stop there, they have amazing customer service.
Warranty Valet
warrantyvalet.com › home › warranty articles › 3 simple steps to claim briggs & riley luggage warranty
3 Simple Steps to claim Briggs & Riley Luggage Warranty
November 5, 2024 - No charge has to be paid for returns ... or phone number and order number. It's important to be aware that the timeframe for a refund to reflect on customers' records can vary among credit card companies. The customer support team on the other side can be reached through any of the contact options provided at the bottom right corner of the screen for your convenience. During the warranty process, Briggs & Riley Luggage may ...