I have a flight to catch and no deposit I already opened another account with another bank and it’s like they all have the same dumb issues?

Hey y’all I know it’s July 4th so would think DD would go through before hand but still hasn’t . This never happened before with any banks not getting paid at all .

Has anyone gotten their direct deposit yet via Capital One Bank? Let’s use this as a main sounding board to let each other know when our deposits start to hit, or not. If one of us gets paid, then we can all have a heads up that we should all be receiving the direct deposits. If most of us get it but some do not, at least we have a way to communicate with each other to know something is still wrong.

We are stronger together than we are apart!

FYI: I did not receive my DD yet but I will jump on here to let y’all know when I get it.

Update: I just got my direct deposit. There is hope people - yours should be coming soon. I hope everybody got something out of his feed and I hoped it helped everybody get through this a little bit easier. God bless and remember most people are good people. All we have is each other on this planet. We are all human beings. Remember that the next time someone acts like an ass to you, they’re probably doing it because deep down inside they’re hurt or lonely or both. Always take the highroad!

Anyone having issue where money isn’t coming in? My pay was supposed to come in by now 😭🤣 I am seeing alot are having the same issue when will it be fixed?

I got an email this morning outlining Capital One's tech issues since 1/15, right on Pay Day.

https://www.cnn.com/2025/01/17/business/capital-one-outage-direct-deposits/index.html

I consider Capital One as having one of the best banking techs, UIs and customer facing software, even though they have had various back end issues for a long time. Just look at some of the threads and forum talks from employees and managers who worked in its tech space.

You can mess up a lot of stuff and not suffer much for it, but you really can't mess with people's pay checks on pay day no less. It's like a reverse "Early Pay". I can't remember the last time this happened with another bank, certainly not on this scale.

This is a massive L for Capital One, imo. I still use them but switched most of my payments out of them earlier. I'd probably drop recommending them entirely. Will still need to check if I have any payments needing Capital One this month.

Added: As many have noted, the issue is with 3rd party vendor, FIS Global, https://en.wikipedia.org/wiki/FIS_(company), which services 20,000 clients. Even though other banks and credit unions are also affected, I'm not seeing such effects with larger institutions, which I imagine FIS also service. So what is Capital One doing or not doing that made them suffer this much disruption?

9:00 PM EST Friday 1/17/2025: It seems like direct deposits are hitting accounts. As they have a backlog to go through, it might take a while, but at least Capital One has the sense not to push it off until Tuesday. Definitely was not all done by 8PM or end of Friday, but it's something. Good luck, everyone. https://www.reddit.com/r/CapitalOne_/comments/1i3vr3o/700_pm_cst_update/

PSA announcement that everyone should always have a backup account somewhere so they could switch direct deposits and payments.

I get paid on the 14th of every month, however, this Monday (the 14th) is a bank holiday so I was expecting to get paid before then. I spoke with my HR and payroll was submitted on Thursday afternoon. I woke up this morning to no incoming direct deposit, and I texted a few people I work with and they all got paid.

Are you guys having issues with capital one direct deposit? Or do you have any experience getting your direct deposit at a random time on Saturday or Sunday? I called customer service and they were no help.

I used to bank with Wells Fargo and never had any issues getting my direct deposit on time.

Thanks

Edit: got the deposit at 10:33 PST Saturday night

It would be nice if they posted some type of update given the length of time this issue has been occurring.. Are users still down?

I called capital one and they said wait until 5pm to receive it and if not they can put in a claim? I asked if it’s normal to get a direct deposit that late in the day and he said yes. Has anyone else had this happen?

Update: it was a problem with quickbooks. Got my paycheck a few hours after this post.

I just got off the phone with a capital one representative and all that was said was that there team is actively working on the problem and that there team has not given a specific ETA as to when the problem will be resolved the lady told me that she hopes that it will be resolved sooner rather than later and she apologized for the inconvenience.

I normally get my direct deposit two days early with capital one checking, but my deposit hasn’t hit the account yet. Tomorrow is payday so I’m hoping it hits by tomorrow and really hoping this isn’t going to be the same issue we had in January where the deposits all came days AFTER payday! Is anyone else experiencing this?

So my direct depost is late again. Are we facing a repeat of the 16th?? Update i finally got it around 4pm.

Please let me know if anyone has received their direct deposit as of yet. Today is Payday, and I haven’t received anything yet. Is anyone going through the same issue again.

My paycheck didn’t arrive in my Capital One checking account on its normal day (today 02/19) once again. This happened on 12/24/24 and on 01/08/25. Capital One did not fix the issue. This is unacceptable, embarrassing, and damaging to my monthly finances and budget!!! So many people live paycheck to paycheck these days and have MANY transactions scheduled to debit on pay days. This ruins COUNTLESS relationships for me with other businesses and financial services that rely on my promise to pay by a certain date. Capital One needs to also compensate account holders for the penalties and late fees we’re getting from other businesses!!! Wtf! Where is my money?? 🤬🤬

If you like paychecks and getting paid, do not ever open a Capital One checking account.

Anyone else still having deposit issues? Because I should have got my money on Friday and I was patient and waited till Monday and they still don't have my money. Over five k missing. Last week I was told that they fixed it all and it wouldn't happen again and now I'm having the same problem on the week that I pay all my bills. And this was the bigger of the two deposits out of the two banks so, Is anyone else still having this problem? Because they guaranteed us they fixed this. And I never got a letter saying that they would pay for anything that went wrong even though I saw that from other people and I'm about to have a lot of bills I can't pay.

I’m not seeing my pay in there, and it’s usually in there by now. I’ve had so many issues with these clowns and I have bills coming out today.

Back to USAA. I won’t be using capital one for banking or credit cards anymore.

Usually receive mine a day early at 6am but as of this afternoon, I haven’t received anything. Was wondering if anyone else is having an issue with this today?