So I dropped my phone in the water and it automatically punched in codes and locked itself out which is still fine, I luckily had Apple Watch connect to receive text and phone calls but I wanted to see how much data I have in my Apple ID, so there I punched in multiple wrong password and got locked out of that too and went into security lockout and now there was no other way to reset my Apple ID because I didn’t have any other device with that Apple ID signed in, I go into account recovery on the 8th of feb 2022, after providing few information I couldn’t provide my card information because I lost that card so basically in this scenario the wait time increases

Now I enter account recovery on 8th of feb and I get an email from Apple saying on 22nd feb I will receive a text or a phone call to reset my password , since I was in a lockout I wasn’t receiving any texts on Apple Watch but only calls so i waited until that day I didn’t receive any call from them so I go into another account recovery now the email says it’s 4th March luckily I bought another brand new phone just so I can receive text from Apple,

So my question is do we usually receive a text or a phone call also when I called Apple support one of the made was like i don’t see your account in an recovery mode I was like how is that possible ? Also how do I check the status of the account recovery process?PLEASE HELP ME