December 3, 2024 - I had made a payment of a couple hundret dollars and it says in the Usage page, that they are expired? Hello? Are you serious? Under German law, the expiration of prepaid funds is generally not permissible, as it const…

Credit grants will expire if they remain unused one year after they were granted. We cannot reinstate expired credits, so please ensure you use your credits within that time frame.

January 14, 2024 - Unfortunately, most grants expire after a certain amount of time. I’m not sure if it’s currently possible to see which grants are currently assigned to you and when they expire. They’ve been overhauling the billing UI over the past couple of weeks and it’s possible that this information ...

Can I have my grant credits or purchased credits extended? ... Unfortunately, we're unable to extend the expiration date of credit grants or purchased credits.

September 20, 2023 - Hello, I have a pay-as-you-go subscription and have been testing APIs for last few months now. In my Dashboard I see this Expired Credit Grants (current month usage, which is still not complete). I tried to understand b…

November 18, 2023 - Since dashboard change, I see no warning about credit expiration date. They forgot to put it, they placed it somewhere else or credits are not expiring any more?

January 1, 2024 - The free credits should have long since expired as per what I know from their credit expiry policy, and the credit grant usage line clearly demonstrates that; but they haven't.

March 25, 2023 - I was working on codex api when i found out that my credit has been expired , can anyone help me why does this happen? and will I get free credit or not?

June 9, 2023 - Ever since the new UI update, it is no longer obvious how to view the expiration date of Credit Grants. How can I view the expiration date? (I am not just asking about the $18 3-month grant for new users, I am asking abo…

October 14, 2024 - This has been mentioned in other threads, but strangely there is no ability to reply to them. First off, I’m not even sure I was aware there was an expiration of 1 year when I first purchased the credits (why that’s eve…

November 30, 2024 - My OpenAI API credits are about to expire. If I purchase more credits, will they be added to the ones that are about to expire?

November 29, 2025 - Hi guys! I have 10$ grant in API. But my balance is now -0.01$. How to switch to credit grant usage. Liek it says available and says 10$ but I can’t switch to using it. Can anyone help

August 13, 2023 - I received a $5 grant with my new API platform account in the middle of July. I just realized the remaining balance expired on August 1. I’m not too bothered by $5 and won’t expect the team to credit me again, I’m just …

May 30, 2023 - Hi, i have created a account and doing a POC, my API Key credit of 18$ is expired , i have not used it and now before i buy i want to use the trail credits, can anyone help

3 weeks ago - I have an issue with the OpenAI API credits/billing and I'm hoping someone here can shed some light on it. I wanted to test out some embeddings last week and I realized that the credits I had on my account had expired. When I went into my account the balance was sitting at $0.

March 26, 2025 - The EU institution I work for acquired 400$ worth of credits in late 2023. We’ve been creating a number of notebooks to teach the students how to use ChatGPT in their research. One day the API requests stopped working and it’s only after some search that I was able to find out the credits had expired.