Videos
Apple Mail suddenly not working with my Godaddy email. So, so frustrating. 2FA isn't working with my phone number and the Microsoft Authenticator isn't sending a verification code. How is it possible that Microsoft is so awful after being around for almost 50 years.
Anyone else having this issue? I tried deleting my account and re-adding but I feel like the only solution is moving to another provider.
I feel like I haven't gotten a straight answer from GoDaddy on this.
I received an email that says my email accounts will be suspended unless I pay them for "Microsoft 365 Email Essentials Basic".
I did the "GoDaddy Workplace changeover" thing about 3 months ago, with no problems.
I know "GoDaddy is evil" and will most likely be going to another vendor if this MS 365 thing is true.
Hi Stacey,
Apologies about the severely delayed replied.
So I am able to log into my Microsoft account and go daddy account but I need to activate office 365. To do this it says the admin needs to assign the license to my account.
Every time I click on the admin screen in my microsoft portal it takes me to my Godaddy admin page but there is no place to add a license.
I have attached screen shots below
Thanks
Josh
Dear JoshBV
Good day! Thank you for posting in Microsoft Community. We are happy to help you.
Based on your description, it seems that you can't access your office apps and got the error message.
Regarding you can't access office 365 apps, in this scenario, to help you better and clarify your situation, we would like to confirm some information with you:
- Generally, you should go to the Microsoft 365 sign-in page>Enter your Microsoft 365 email address and password not your GoDaddy username and password >then select sign in>You might need to select your account type as Work or school, not Personal and you can access the office apps successfully. May I know how did you sign in office 365? With your office 3656 account or your Gmail account?
- Or you can sign into your email using your domain name. For the detailed information how to sign into your MS 365 account from GoDaddy, you can refer to Sign in to my Microsoft 365 account | Microsoft 365 from GoDaddy - GoDaddy Help PH
- May I know did you purchase office 365 business use the same email address from GoDaddy?
- Please share a screenshot of the error message you got to us.
If you want to migrate from GoDaddy to o365, you can refer to godaddy with office 365 to office 365 migration - Microsoft Q&A
If you want to use email service with Office 365 You need to configure the DNS in your domain register. For your reference:
Connect your DNS records at GoDaddy to Microsoft 365 - Microsoft 365 admin | Microsoft Learn
If this is not your scenario or any unclear, you can post back in your free time.
Your understanding and patience will be highly appreciated. I hope that you are keeping safe and well!
Sincerely,
Stacey | Microsoft Community Moderator
I have been with GoDaddy since 2007 with ~26 domains and 80 email addresses. They recently decided to stop doing POP & IMAP email with the CSR(s) telling me that 'your email is going to not work any longer because the industry has stopped accepting those old standards. You have to move to our Office 365 email or your mail will not work.' That BS wording rankled me to no end.
Given the difficulty of moving all of those domains and email, I hunkered down and started the pain of transferring the most entrenched domains to Office 365. Nothing but problems. The most recent problem is that I can not create SharedMailboxes in the admin.exchange.microsoft.com interface as they will not work on my client's Macs. GoDaddy's solution to this is to have my clients all move to an Outlook email client instead of their Apple Mail. Since that was not going to happen, they next suggested that I create the SharedMailbox from a standard email client license. That way the Mac users could log in to the account and just use them like normal email accounts instead of the SharedMailox feature that I was sold as being worth the transfer to the Office 365 email. (Yet another purchase of another email license.)
Another item that may help other Office 365 users was an error when a Mac client attempted to add an Office 365 email account to their Apple Mail program and got an error of 'You are already logged into that account.' as if the email address already existed in their Apple Mail. GoDaddy of course insisted that the user did already have that account entered and just did not see it. Then it was blamed on the 3rd party Apple Mail client and that the user should call Apple.
With all of that non-help to fix the Office 365 Exchange problem, I finally found a MS program 'Microsoft_Office_Reset_v1.9.1' that I ran which removed all of the Office history and then the user could add the Exchange account as needed.