depends on the country you are in. In the US it is only max 14 days and regardless of what you may have recorded they will only go by what is in writing https://www.apple.com/shop/help/returns_refund Answer from cliffr39 on reddit.com
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Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Apple (CA)
Find out how you can return an item, how long the refund process takes, what to do if your invoice is not with your order, and much more.
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Apple
apple.com › ca › legal › sales-support › sales-policies › retail_ca.html
Apple Legal - Apple - Legal - Sales Policies - Canadian Retail Sales
Depending on your original form of tender, a cheque, wire transfer, or refund to your debit/credit card will be issued within 10 business days provided the returned item is in its original condition.
Discussions

In your experience, will Apple Stores will accept returns for 30 days?
depends on the country you are in. In the US it is only max 14 days and regardless of what you may have recorded they will only go by what is in writing https://www.apple.com/shop/help/returns_refund More on reddit.com
🌐 r/iphone
13
4
September 12, 2025
Apple return policy
https://www.apple.com/shop/help/returns_refund More on reddit.com
🌐 r/iphone
2
0
August 4, 2025
Apple's Holiday Extended Return Policy Now in Effect: Orders from November 12 and December 25, 2025 may be returned through January 8, 2026
Does this mean I can order an Apple TV 4K, and return it if a new one comes out? More on reddit.com
🌐 r/apple
24
229
1 month ago
Issue returning in retail store
I would’ve called Apple from the store in front of the rep. Good luck with that. More on reddit.com
🌐 r/iphone
247
1051
November 9, 2022
People also ask

Will Apple cancel my wireless service when I return my iPhone?
No. Apple and your cell phone provider are two separate entities, and Apple isn’t responsible for canceling or moving your cell service when you return an iPhone. You are. Every wireless carrier has a different service cancellation policy. You’ll need to contact your wireless service provider to ensure you’re also closing the wireless service plan that accompanied your device. TIP: This policy also applies to Apple Watches and iPads that are linked to a cell provider.
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thekrazycouponlady.com
thekrazycouponlady.com › tips › store-hacks › apple-return-policy
How Apple's Return Policy Works: Open Box, iPhone ...
What’s included in the Apple return policy?
Almost everything in the store falls under the standard Apple return policy. That includes things like: iPhones Macs iPads AirPods Apple Watches (except for the Apple Watch Edition series, see Tip #4)
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thekrazycouponlady.com
thekrazycouponlady.com › tips › store-hacks › apple-return-policy
How Apple's Return Policy Works: Open Box, iPhone ...
Can I return an iPhone after opening it?
Yes, you can return an iPhone after opening it, but a 25% fee may be applied to your refund. Even if you did not open the box, a 15% restocking fee may be applied. Failure to return the device with the box and all of its accessories could result in the return and subsequent refund being denied entirely.
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yournavi.com
yournavi.com › home › articles › iphone return policy key points you should know
iPhone Return Policy: Everything You Need to Know
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AppleInsider
appleinsider.com › articles › 25 › 11 › 13 › apple-stores-extend-return-policy-into-january-for-holiday-buyers
Apple Stores extend return policy into January for holiday buyers
1 month ago - Most items bought between then and December 25, 2025, can be returned up until January 8, 2025. Consequently, if you buy an iPhone for someone and they look miserable at you when they unwrap it, you can take it back to the store.
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The Krazy Coupon Lady
thekrazycouponlady.com › tips › store-hacks › apple-return-policy
How Apple's Return Policy Works: Open Box, iPhone ...
January 4, 2024 - While Apple’s two-week return window is short, it’s also pretty standard for the Apple brand across all retailers. For example, the Best Buy return policy and the Target return policy each have a 15-day window for returning Apple products.
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Reddit
reddit.com › r/iphone › in your experience, will apple stores will accept returns for 30 days?
r/iphone on Reddit: In your experience, will Apple Stores will accept returns for 30 days?
September 12, 2025 -

Spoke with an Apple customer service rep who said that an in-store purchase can be returned for up to 30 days with no issue and that every Apple Store would honor this.

I purchased an iPhone 16 Pro a couple weeks ago just to try out the smaller size before I decided which 17 Pro to order (been using the Max for years). I totally forgot that the phones are only available for pre-order at first though, so needed a little extra time on my current device. I’ll return it after I switch everything over from the new one.

Either way I’m fine because I have the recorded call confirming I’m good. Just curious about everyone else’s experience.

Find elsewhere
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T-Mobile
t-mobile.com › responsibility › legal › return-policy
Return Policy | T-Mobile
T-Mobile retail location or ship the Device back to us within 20 days of the date the Device shipped to you, to return or exchange the Device or cancel your new service activation for any reason. Return the Device with your receipt, in its package, with all contents, undamaged and in good working ...
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Yournavi
yournavi.com › home › articles › iphone return policy key points you should know
iPhone Return Policy: Everything You Need to Know
September 29, 2025 - Here are the phone return policies of the 3 major carriers, AT&T, T-Mobile, and Verizon: Verizon iPhone return policy: Verizon offers a 30-day return policy on cell phones, though returns are subject to a $50 restocking fee.
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Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Education - Apple (CA)
In that unlikely event, we invite you to review the following terms related to returning a product. For iPhone returns, you may return your undamaged iPhone with its included accessories within 15 days of purchase for a full refund.
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MacRumors
macrumors.com › 2025 › 11 › 12 › apples-extended-return-policy-2025
Apple's Extended Return Policy Now in Effect for 2025 Holiday Season - MacRumors
1 month ago - In the U.S., Canada, U.K., Australia, and many other countries, most products purchased between November 12 and December 25 of this year may be returned through January 8, 2026, according to Apple's website.
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Best Buy Canada
bestbuy.ca › en-ca › help › returns-and-exchanges › best-buy-return-and-exchange-policies
Best Buy Return and Exchange Policies | Best Buy Canada
Most products sold by Best Buy can be returned or exchanged within 30 days from the date of your in-store purchase, or 30 days from the date your online order is delivered. The exceptions to this policy are cellular and wireless devices purchased with a carrier plan (details below) and non-returnable items (details below).
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Verizon
verizon.com › support › return-policy
Verizon Return Policy - 30-day returns and exchanges | Verizon Support
Learn about our standard and Holiday Return Policy. Cancel service within 30 days without early termination fees when devices are also returned.
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iPhone in Canada
iphoneincanada.ca › home › news › apple and amazon canada drop 2025 holiday return dates—one’s way better
Apple and Amazon Canada Drop 2025 Holiday Return Dates—One’s Way Better | iPhone in Canada
1 month ago - Apple has officially announced ... busy season. Apple says eligible products purchased from the Apple Store Online between November 12 and December 25, 2025, can be returned until January 8, 2026....
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Rogers
rogers.com › support › mobile › plans, device upgrade, financing, number transfer
Support and FAQs about our Save & Return program - Rogers
We will not accept a device that is reported as lost or stolen. However, if you’re enrolled in Device ProtectionTM, and your phone is repaired or replaced through that program, the repaired or replaced device will be accepted under the Save & Return program as long as it is in good working condition.
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Staples
help.staples.ca › hc › en-us › articles › 360026190651-Return-Refund-Policy
Return & Refund Policy – Help Centre
1 month ago - Tech items have a 14 day return policy from the date they have been delivered or bought in store.
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Costco
customerservice.costco.com › app › answers › detail › a_id › 1191 › ~ › what-is-costcos-return-policy
What is Costco’s return policy?
October 2, 2025 - Electronics: Costco will accept returns within 90 days (from the date the member received the merchandise) for Televisions, Projectors, Major Appliances (refrigerators above 10 cu.
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iPhone Life
iphonelife.com › how-to › shopping
Everything You Need to Know about Returning Apple Products
January 16, 2024 - According to Apple’s return policy, undamaged products are returnable within 14 days from the date you received them. You can only return products purchased from Apple.com or an Apple retail store.
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Best Buy
bestbuy.com › best buy › best buy support › best buy return & exchange policy
Best Buy Return & Exchange Policy - Best Buy
See the Best Buy return and exchange policy for info on returning or exchanging laptops, cell phones and other items.
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iPhone J.D.
iphonejd.com › iphone_jd › 2024 › 10 › apple-14-day-return.html
Apple’s generous 14-day return policy – iPhone J.D.
For example, any product purchased between November 3, 2023, and December 25, 2023, could be returned until January 8, 2024, a 66-day return period. That special policy meant that you could purchase an Apple product as a gift for someone, secure in the knowledge that if the recipient wanted ...
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Shop Your Way
shopyourway.com › home › apple return policy in store: details on refunds, holiday, and gift returns in 2024
Apple Return Policy In Store: Details on Refunds, Holiday, and Gift Returns In 2024 - Shop Your Way Blog
December 4, 2024 - For more details, visit the Apple Return and Refund Policy page. ... Hardware products, such as iPhones, MacBooks, and Apple Watches, can be returned within 14 calendar days from the date you received them.
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Amazon
amazon.ca › gp › help › customer › display.html
Amazon.ca Return Policy - Amazon Customer Service
Most items can be returned for a refund or replacement/exchange within 30 days of delivery as long as they are in original or unused condition. For eligible items, you can enjoy free returns at many locations near you. For information on an item's return eligibility, please check the product ...