I just found Amazon returns at my kohl's will only be until 8pm starting next week, Another way to reduce associate hours
How do I make an Amazon return at Kohl's Elk Grove?
How do I make an Amazon return at Kohl's Ontario?
How do I make an Amazon return at Kohl's Buena Park?
https://www.modernretail.co/retailers/kohls-has-stopped-accepting-amazon-returns-at-some-store-locations/
I always, always, always use Kohls return. There is one close to my house/work that is super convenient as its also close to Target and other stores I frequent. Plus, we get a nice coupon!
I just got an order via prime that didn't show Kohls as an option, just return via UPS store, Amazon drop-off box, or UPS pick-up (which is $8)...
I am 3 miles from Kohls. The drop off box is about 6.
I even tried adding Kohls as an address, choosing it via the return page, and even making it my default. Nothing.
Support said it could be because of the reason I chose (I tried them all) or the seller (they weren't an international seller or anything unlike all my other purchases).
I noticed some others having the same issue, but the address change had worked for them.
Anyone else noticing this?
Not so much a flipping issue, but an issue with Amazon returns at Kohls. Since we all deal with the online shopping community, thought I’d post here.
I’ve had 3 separate items in the last 2 months returned to the same Kohls location, only to have Amazon charge my card again a month later stating the return was never received.
For those not familiar, Amazon issues the refund as soon as Kohls scans the item. Most people assume everything is complete at that point, unless you check your credit card statement and compare to your Amazon transactions and know when something is wrong. Contacting Amazon Customer Service usually fixes the issue, but it’s extra time on my end to do so.
So how are these items not making it back to Amazon, unless someone in the back has sticky fingers?
Curious if anyone else has experienced this?