Bring the item(s) you’re returning to a participating Kohl’s store and show the QR code to a Kohl’s associate at The Return Drop @KOHL’S™ location in store 5. Kohl’s will pack, label and ship your return for free Amazon Returns are accepted at all Kohl’s stores (excluding Anchorage, Alaska).

Begin your return in Amazon’s Online Return Center.

October 12, 2024 - This hassle-free method is available at all Kohl's store location in North America, excluding Anchorage, Alaska. Another perk is that Kohl's will package and send items to Amazon for you.

For military personnel, Kohl’s provides a 15% military discount every Monday, in-store only, to active military, veterans, retirees, and their immediate family members. Kohl’s and Amazon Returns · A popular convenience of shopping at Kohl's is their partnership with Amazon. Many Kohl's locations accept Amazon returns, offering added convenience.

March 19, 2025 - Kohl's has temporarily stopped accepting Amazon returns at some stores, the company confirmed to USA TODAY Wednesday. The company said in a statement that it is "conducting a test" in certain stores that are dropping the service.

March 22, 2025 - FACTS and if a store can't get ... Costco is busy as hell and they don't offer Amazon returns area. Continue this thread ... They stopped that in Cali long ago. 🫤 ... They removed the return center from my Kohl's location several months ago....

April 16, 2025 - Store associates at Kohl’s retail locations in Leominster, Massachusetts; Washington, Missouri and Eau Claire, Wisconsin confirmed over the phone that those particular stores are no longer accepting Amazon returns.

Kohl’s and Amazon piloted the returns program in 100 stores in the Los Angeles, Chicago and Milwaukee markets.

September 8, 2023 - Sometimes Amazon purchases are just easier to return in person, rather than boxing them up, shipping them back, and hoping the delivery is processed promptly. Thanks to Kohl’s Amazon returns, which are available at 1,100+ Kohl’s stores (excluding Anchorage, Alaska), they will accept and process your Amazon return for free—and you don’t even have to use a box or print a label.

December 6, 2024 - Most Kohl’s stores will have a dedicated counter for Kohl’s Amazon returns, usually located near the entrance so you can spot it easily. Keep in mind that due to COVID-19 restrictions, some Amazon counters may be moved elsewhere in the store ...

January 3, 2024 - You won’t know where you can return it until you actually request to return it through Amazon. Exclusions usually apply to products sold through a third party, but Amazon will also exclude Kohl’s returns if the nearest Kohl’s is farther than 8 miles from you.

March 18, 2025 - Kohl’s employees confirmed to Modern Retail that stores in Eau Claire; Washington, Missouri; and Leominster, Massachusetts are part of the test. As of Tuesday, the store information pages for all three locations still list Amazon returns as ...

March 18, 2025 - A spokesman from Amazon confirmed the discontinuation of returns at some Kohl's stores, but said Kohl's is still a return partner. “Amazon provides convenient, hassle-free returns," Amazon said in a statement. "We offer a broad range of convenient return options, and four out of five Amazon customers in the U.S. live within a five-mile radius of one of our more than 8,000 drop-off locations at Amazon’s physical stores such as Whole Foods Market, Amazon Fresh, and Amazon Go, as well as partners including Staples, Kohl’s, and The UPS Store.”

We don’t see any notes on the order, or notification of any sort from Amazon other than the original return authorization. ... Which items are eligible for Kohl’s returns? Are non FBA items eligible? A customer advised she returned an item through Kohls, but we never received it.

June 14, 2024 - After initiating the returns process, shoppers can choose “Kohl’s Drop Off” to receive a Narvar-generated QR code, then bring the item and QR code to a local Kohl’s location. Shoppers don’t need a box or shipping label to make the return, the company said. Kohl’s collaboration with Narvar and Inmar Post-Purchase Solutions signals the retailer’s expansion of its returns services. In 2019, the department store extended its Amazon returns service across its 1,150 locations, which executives have touted as boosting foot traffic.

February 17, 2025 - Some of the soon-to-be shuttered stores include locations in Alabama, California, Illinois, Ohio, New Jersey, Arkansas, Massachusetts, Oregon, Georgia, Colorado, Idaho, Texas, Utah, Virginia and Pennsylvania. Aside from its low prices and beloved Kohl's Cash rewards program, the retail chain has been appreciated for offering free and easy Amazon returns at its Kohl's Amazon Return Drop-Off centers.

March 18, 2025 - Kohl’s employees confirmed to Modern Retail that stores in Eau Claire, Wisconsin; Washington, Missouri; and Leominster, Massachusetts are part of the test. As of Tuesday, the store information pages for all three locations still list Amazon ...